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ShapellxReviews 19,366

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,408
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,517 reviews

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Illinois
1 review
0 helpful votes
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Shapewear
November 25, 2025

Received the wrong item. Got a bra instead of shapewear. Bought for a pageant and ended up having to spend extra money last minute to get shapewear.

Date of experience: November 15, 2025
Virginia
1 review
0 helpful votes
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First Impression
November 25, 2025

My measurements are: Waist 43"; Hips 47"; Height 5'6; Weight 207 Lbs.
The chart sized me to a 2XL, but I purchased an XL.

I purchased this for an event, yet to happen so this is only my first impression. It fits like a glove! My belly looked so smooth and flat in my dress. Gave my booty a small lift and smoothed the back of my dress. The front band feels secure to not move, but the back one does not so will be using clothing tape the day of event. Very happy with the product and gained so much confidence in my dress!

Date of experience: November 15, 2025
North Carolina
1 review
0 helpful votes
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I love it
November 25, 2025

It was good. XOXO. XOXO. XOXO. XOXO. XOXO

Date of experience: November 10, 2025
Illinois
1 review
0 helpful votes
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My experience with the brand overall has been good. The sales don't seem to be much of a sale though. The discount codes only take pennies off. Its never a big difference in the price.

Date of experience: November 15, 2025
Pennsylvania
1 review
0 helpful votes
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I've bought a few items
November 25, 2025

My shopping experience at Shapelx has been very positive. The delivery was timely and I appreciate how communicative the company has been with shipping and delivery confirmations. I've received every item I've purchased over the past few years. It's also worth mentioning the zipper package that my items come in. I store my undergarments in them and they're useful when traveling with them.

Date of experience: November 15, 2025
Florida
1 review
0 helpful votes
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Items were too small
November 25, 2025

I ordered the same bras in a 38DD which is my measured size and they did not fit. So this time I went two cup sizes up and a band width up and I'm hoping it will fit. I also did a 4x in the shaper to avoid rolling on my thighs. I pray these give me the look I'm going for.

Date of experience: November 15, 2025
North Carolina
1 review
0 helpful votes
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Shopping experience is always good, but I'm kind of upset. I couldn't apply what I've had before. I've always shopped with this company for years. I like the products.

Date of experience: November 15, 2025
TT
1 review
0 helpful votes
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Great quality
November 25, 2025

I have almost all the shape ware, their items gives a smooth fit and holds everything in its place. Great quality material. I love shapellx!

Date of experience: November 15, 2025
Texas
1 review
0 helpful votes
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7.5 out of 10
November 25, 2025

Essentially, my body is not suitable for a shelf butt, I have more of a slope shape that was not very compatible with the first shaper. My issue with the first one that I ordered was the butt lifter part. The thong style stitching with tight darts at the top of the seams made my butt stick out in a bad way, looking like I was wearing butt pads. I can wear it under jeans but that's about the only thing that looks normal. I also did not like the thong shaper at all, it was way too long in the crotch and the material was itchy. The thong shaper did not compress at all.

Date of experience: November 15, 2025
New Jersey
1 review
0 helpful votes
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Awesome customer service
November 25, 2025

I returned an item for fit and they let me keep the item that didn't fit as well. The customer service is top tier. The shape wear is so comfortable.

Date of experience: November 14, 2025
Indiana
1 review
0 helpful votes
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No Regrets
November 25, 2025
Updated review

I had this jumpsuit in my cart 6 times before I actually pulled the trigger. I am beyond happy with my choice and I love it. I want more colors and varieties. My only negative is the length. I'm 5'6, and wear a 31 inch inseam jeans and the legs on these are very long. I can't wear it casually with a pair of sneakers, I will have to wear 3in pumps in order to not trip on them. I'm considering having them taken up a smidge (I wish I was better with a sowing machine). Tall girls, you will love this jumpsuit!

Date of experience: November 14, 2025

Love the videos and comments on sizing
November 10, 2025
Previous review

Love the videos and comments on sizing. I hope they are all accurate.

Date of experience: October 30, 2025
Minnesota
1 review
0 helpful votes
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Snugs good
November 25, 2025

It's a nice waist trainer. I got small, I wish I could get a medium. It's so tight. But I use the first hooks instead. It's okay for now. I am loos8ng weight anyway.

Date of experience: November 14, 2025
Illinois
1 review
0 helpful votes
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Again and again!
November 25, 2025

I absolutely adore Shapellx shapers and suits. They do what is expected of them and that's shape contour comfortably. However, I just wish the latches and clasps were a bit more durable.

Date of experience: November 14, 2025
Louisiana
1 review
0 helpful votes
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My experience!
November 25, 2025

Most comfortable body shaper I've ever purchased. I have purchased 3 different items because I love the quality of the merchandise. Satisfied customer.

Date of experience: November 14, 2025
New York
1 review
0 helpful votes
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Go and purchase, you won't regret it!
November 25, 2025

I love Shapellx, I've never had a bad experience. All those products are amazing. The shape wear is perfect and the bras are amazing as well.

Date of experience: November 14, 2025
Alabama
1 review
0 helpful votes
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It got the job done
November 25, 2025

I was snatched under my dress and comfortable the first time I wore it. However it didn't come up as high as I would like. The second time I wore it, it left bruises on my stomach from the hooks. I am giving it a second try and going up a size to see if this helps. I pray it snatches me in just the way I need it

Date of experience: November 14, 2025
Rhode Island
1 review
0 helpful votes
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Better customer service
November 25, 2025

The products feel great but to get access to a live customer service not so much. I tired the number on their app and on google and it was always saying a representative is not available to try again another time. Until I saw online, they have a chatbot.

Date of experience: November 14, 2025
Florida
1 review
0 helpful votes
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Returns are an issue
November 25, 2025

I bought three types of shapewear for my wedding. One was too small, one the hooks and eyes were visible through the fabric. One I have yet to try on for fear it won't work. They offered 30% refund or $60 credit that must be used within a month. You'd be better off ordering through Amazon. Had I known…

Date of experience: November 14, 2025
Oklahoma
1 review
0 helpful votes
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Great! I got what I ordered in a timely manner and the quality of the product was amazing and definitely exceeded my expectations!

Date of experience: November 14, 2025
Georgia
1 review
0 helpful votes
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Shape wear
November 24, 2025
Updated review

Shipping and shipping were great. Not the easiest to return. Nothing fit right. And bras on shape wear gives no support for the girlies.

Date of experience: November 14, 2025

Was easy praying it works for my wedding dress
November 12, 2025
Previous review

Was easy praying it works for my wedding dress

Date of experience: November 2, 2025