On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I absolutely love how beautifully my items were packaged. My order is perfect. The fit of the bras are perfect. I am wearing one now. I definitely came back to purchases additional items.
Love the videos. It adds the right marketing and relatable touch.
I love the fit of the compression it makes my body look amazing. So happy with my purchase. I have purchased several items from various collections
The fit is accurate the compression is comfortable and i love the product. Have made several purchases.
Neither item fit and I have requested a return label. The person who contacted me wanted to give me a store credit. I just want to send them back for a refund since I had to purchase elsewhere to get items that fit!
I ordered the beautiful jumpsuit for the holidays and it did not disappoint! I knew that I could order with confidence, if for some reason this didn't fit or wasn't looking good, I could reach out to for an easy return. It's always nice to know that Shapellx has my back and will work with me. I can't express just how much I love the jumpsuit!
Good quality items purchased, I had to return an item and it was not a problem. So helpful.
It was superb 👏 Many customers report that the shapewear is comfortable, supportive, and effective at creating a smoother silhouette. The materials are often described as elastic, durable, and breathable.
I love how this bra fits me. Its like a sports bra too. Very comfy. I loved the wide bands because it holds everything in place. I just have a little problem with the sizing but it was resolve right away. Overall, these bra are my forever bra and for everday use and would buy in different colors too!
...
I have not received the stuff I bought but I had no problem with the website. I can't comment on the merchandise because I am still waiting on the delivery.
My experience was wonderful. I received the product on time and it matched the description I am very pleased with the quality of the product and the ease of ordering and delivery
I've never had a good experience with these bras from shapellx, but My friend recommended. So I'll try it for me and my daughter. I won't buy again if it's not up to par!
I absolutely love my garnet! The way it smoothed everything out and lifted this butt! Honey I've never been a shaper girl but this is tea!
The bra sale is everything. Love how this bra is ordered is so supportive an looks great I my clothes i ordered ALL the colors 😍
I wanted something to wear to work for 10nton12 hours. Keeps my shape well an feels good woth good suppory
My left boob is enlarged to a different size looking to get fixed. The shapeweat did not fit.
Already started the return/refund process. Thank you however, I will not give up on Shapellex I have your wait trainer.
I have ordered from the company few years ago but I keep forgetting about the shorts that I have until. They are super comfy.
My first experience wasn't what I expected when it comes to shipping it took too long but the products was great.
The bra and faja fit well and provide good support. I thought my order would arrive sooner however it is holiday season so delays are bound to happen.
When I purchased two items, I thought I was to receive one free.
If I am to receive a free one, I would like the one that goes to the thigh
And not down the leg.
I saw where I purchased 2 shapelix today and suppose to get one free
I didn't see the free one.
It's always easy to order. I (a man) always order for my wife. She never knows what I order for her. She looks amazing in your products. I stare in awe at her while she gets dressed.
I purchased a couple of new bras for full figured women. Their very comfortable and beautiful.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members