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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,791
value
44
quality
3,444
This company responds to reviews on average within 1 day

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36,843 reviews

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New York
1 review
0 helpful votes
Follow Siobhan A.
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I have ordered a couple items from shapellx and the quality is much better than other places I've tried for shapewear. The shipping process is pretty good as well. I wish they sold more clothes, etc. I would order more from them!

Date of experience: January 20, 2026
Kansas
1 review
0 helpful votes
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Best shaper wear on the market
January 30, 2026

Purhased shaper shorts in 2022 for a cruise I took in 2023 to hold me in a beautiful formal dress Have worn the shorts multiple times since and they hold as well today as they did when I first bought them. Worth every penny spent. If you are looking to be snatched in any clothes worn don't waste your money elsewhere Shapellx stands up to the hype.

Date of experience: January 20, 2026
Maryland
1 review
0 helpful votes
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Love my Shaper!
January 30, 2026

I wear my shaper under every outfit when I'm going out. It suck me in, in all the right places. The only reason I bought a new one is because I needed one with the zipper on the side because with my current one you can see the zipper (it's in the middle)

Date of experience: January 19, 2026
Virginia
1 review
0 helpful votes
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Buy it
January 30, 2026

Very Smooth and comfortable to me. I wish I could afford all the colors they have available. I will purchase again in the future.

Date of experience: January 19, 2026
Virginia
1 review
0 helpful votes
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The item i have purchased was a bodysuit with full stomach compression. It fits great and looks seamless underneath my clothes. I would definitely recommend and I just purchased 3 more bodysuits.

Date of experience: January 19, 2026
Florida
1 review
0 helpful votes
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Doesn't fit
January 30, 2026

I used the enclosed sizing chart, but neither garments fit. They were too big. I emailed customer service about a refund. Was told I could only get a gift card and I could keep the garments. Problem is I don't know how to order the correct size. I don't want to re-order sharpe wear that still don't fit correctly.

Date of experience: January 19, 2026
Texas
1 review
0 helpful votes
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Just one mistake
January 30, 2026

I want side about the size so I ask someone and the reply was a med. Well I would have ordered a large couldn't get it to my right but I can say it did treat while I was trying

Date of experience: January 19, 2026
New York
1 review
0 helpful votes
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In need of a refund
January 30, 2026

I am very disappointed with my order and wish to return all items. Neither of the shape wear items fit and I sized up 2 sizes from usual. I ordered a mystery bag with "3 items" and received one item (a faja that doesn't fit, I would never wear, and is only one thing).

Date of experience: January 18, 2026
Texas
1 review
0 helpful votes
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Love all the products but
January 30, 2026

I recently bought a product in 2 different lengths one in black and in brown just wire the brown on Sunday when I went to pull it up it tore

Date of experience: January 19, 2026
North Carolina
1 review
0 helpful votes
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This is my ALLTIME favorite bra!
January 29, 2026

Buying this Shapelix bra has given my breast the lift they need, smooth "back fat" and caused my body to look toned and slim. I will recommend it to anyone!

Date of experience: January 19, 2026
Texas
1 review
0 helpful votes
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First time customer and awesome experience $!
January 29, 2026
Updated review

When I say this was a game changer, this was a game changer! I'm ready to purchase my next item! Earlier delivery and great experience!

Date of experience: January 19, 2026

So far so good
January 17, 2026
Previous review

So far so good. Just waiting on the product results.

Date of experience: January 6, 2026
North Carolina
1 review
0 helpful votes
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I'm happy
January 29, 2026
Updated review

I think this is my third or fourth time ordering from shabe.Lx and I ordered three pieces this time a few things that were on sale.So glad I made the investment.The sizing chart and other reviews helped me to choose accurately and everything fits perfectly🥰

Date of experience: January 19, 2026

Great
January 17, 2026
Previous review

Great service will but again

Date of experience: January 7, 2026
New York
1 review
0 helpful votes
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My favorite
January 29, 2026
Updated review

It's all about the gusset for me. That's why they're my favorite. They're comfy and hold it all down except the booty. Which pops nicely in these.

Date of experience: January 19, 2026

I keep coming back for more.

Date of experience: January 7, 2026
Missouri
1 review
0 helpful votes
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Im angry no way to talk to someone about my order, it was completely wrong! Wrong garments, wrong sizes and missing a garment

Date of experience: January 19, 2026

IT WAS EASY AND GOOD MARKETING
January 17, 2026
Previous review

IT WAS EASY AND GOOD MARKETING

Date of experience: January 7, 2026
California
1 review
0 helpful votes
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First time customer
January 29, 2026

After a lot of research and going back and forth between several different brands, I ultimately purchased a pair of the SilkSculpt High-Waisted Short in a size large for a black tie event I'm attending.
I am a short, curvy girl and after having 3 babies, I wanted something that would emphasize my assets while smoothing out my back and lower belly. This definitely delivered for both! My waist is about 32" and hips are about 43", and the large fit perfectly. Not too difficult to pull up over my hips and the legs don't dig into my thighs and I love that the seems aren't obvious under clothing. I also love the zippered opening to use the restroom, as traditional openings haven't been the easiest to use.
HOWEVER, I wish that the back band came up a little higher as it doesn't quite meet my bra band and does create some back bulge. I also noticed that the butt-lifting band creates a fold from the side that is obvious under some pants. Otherwise, they are pretty comfortable for shapewear, help me feel more confident, and celebrate your curves! I will definitely be back to try other styles for future events!

Date of experience: January 19, 2026
California
1 review
0 helpful votes
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Excellent
January 29, 2026
Updated review

Shapellx is one of the most customer based companies I've experienced in a long time. They keep they're word and go above and beyond for their customer. I appreciate that.

Date of experience: January 19, 2026

Best customer service
January 28, 2026
Previous review

Unlike any other purchasing experience

Date of experience: January 17, 2026
District of Columbia
1 review
0 helpful votes
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Disappointing
January 29, 2026

I contacted customer service literally 3 minutes after my order was placed to inform them that I had chosen the wrong size. I still received the medium

Date of experience: January 19, 2026
Texas
1 review
0 helpful votes
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Great product!
January 29, 2026
Updated review

No hassle at all with my last recent order and previous orders in the past. Love every item I have ordered from this company. No regrets.

Date of experience: January 19, 2026

Great products!
November 5, 2025
Previous review

Great quality. Very comfortable. Most importantly you feel confident in your cute outfits.

Date of experience: October 26, 2025
California
1 review
0 helpful votes
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Exactly
January 29, 2026

Exactly the way the product is marketed is exactly what you receive. The packaging is professionally presented and delivered. You get your moneys worth.

Date of experience: January 18, 2026
Washington
1 review
0 helpful votes
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Absolutely amazing
January 29, 2026
Updated review

Being a plus size gal, shapewear can be hard to find the right fit. It rolls, or is so tight it's uncomfortable. This shapewear is snug but not uncomfortable and actually felt supportive.

Date of experience: January 17, 2026

Having the size and fit guide was very helpful
January 17, 2026
Previous review

Having the size and fit guide was very helpful.

Date of experience: January 6, 2026