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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,791
value
44
quality
3,444
This company responds to reviews on average within 1 day

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36,850 reviews

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Michigan
1 review
0 helpful votes
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Great quality and customer service
January 29, 2026

I ordered 3 swimsuits last summer. They were too small. Exchanging them was a breeze. I absolutely love every single one of them now
This time I'm going to try out the legging.

Stay tuned

Date of experience: January 18, 2026
Tennessee
1 review
0 helpful votes
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You can always find the perfect shape-ware on shapelix. No matter the size or shapeโ€” there is something for every body type on this site. The shapers are great quality and are built to do what it needs to do. It's top tier!

Date of experience: January 18, 2026
California
1 review
0 helpful votes
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First time
January 29, 2026

It was my first time purchasing anything from here and was super excited to try it out! I'm absolutely happy with my purchase and would buy from here again.

Date of experience: January 18, 2026
Georgia
1 review
0 helpful votes
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Bare Essentials AirSlimยฎ Backless Underwear Bodysuit
January 29, 2026
Updated review

Ordering was easy. Body suit is true to size. I order the XL. The bra pads are a little wonky with just the suit on but they look fine under clothing. Came with the hip and butt pads but I took them out. Also came with clear straps which is nice. I'd give the suit a 7/10

Date of experience: January 18, 2026

Great variety of body suits
January 14, 2026
Previous review

Great variety of body suits. Praying mine fits for my wedding in Feb

Date of experience: January 3, 2026
Massachusetts
1 review
0 helpful votes
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Excelente
January 29, 2026

Bien es un accesorio excelente de buena calidad y es muy funcional

Date of experience: January 18, 2026
California
1 review
0 helpful votes
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SoFar so good
January 29, 2026

I purchased a large while comparing to the size guide however, my next purchase will be a medium other than that I've only worn it twice and it works really well

Date of experience: January 18, 2026
Illinois
1 review
0 helpful votes
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I like the product and I don't usually order under garments from online store, but this is a company that does what it says. The under garments are very comfortable.

Date of experience: January 18, 2026
Florida
1 review
0 helpful votes
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Love
January 28, 2026

Loved my purchase and it makes things easy when you purchase again because you can trust what you see is most definitely what you get.

Date of experience: January 18, 2026
Georgia
1 review
0 helpful votes
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Good Product
January 28, 2026
Updated review

Product is as designed, holds all I need to be held and looks good while doing it. Delivery received fast and without fail. Packaging is a A+, I am huge on presentation

Date of experience: January 18, 2026

I have been seeing so many things about this brand...
December 15, 2025
Previous review

I have been seeing so many things about this brand from online and social media and I wanted to try them and this sale made it happen

Date of experience: December 5, 2025
Maryland
1 review
0 helpful votes
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I ordered shapewear for the first time ever. I was so excited to try it. I kept an eye on the USPS tracking, but got concerned after a few days of no additional updates in the USPS system. I reached out to customer service and they were great.Ultimately- USPS updated their tracking and my package was out for delivery the next day. On top of great customer service- the product is incredible. There was another company I was looking at ordering from- but all of their reviews said how bad customer service was. I wanted to mention how impressed I was to read about your customer service and that is ultimately why I chose to order from you. I will DEFINITELY order more from you guys!

Date of experience: January 18, 2026
North Carolina
1 review
0 helpful votes
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Very impressed!
January 28, 2026
Updated review

I received my order and so very pleased. I chose the (2) gift surprise box as well and was extremely impressed. The items were perfect. Excellent quality and amazing surprise selections.

Date of experience: January 18, 2026

Easy to navigate site
January 16, 2026
Previous review

Easy to navigate site.

Date of experience: January 6, 2026
New York
1 review
0 helpful votes
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Get Fit
January 28, 2026

I purchased a medium size, because I wanted as much compression for my mid-section as much as possible, and that's exactly what it gave me. I am 5'5 165 lbs

Date of experience: January 10, 2026
Massachusetts
1 review
0 helpful votes
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๐Ÿ˜Š
January 28, 2026

๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚๐Ÿ™‚

Date of experience: January 18, 2026
New Jersey
1 review
0 helpful votes
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YES!
January 28, 2026

My first purchase, the size was smaller than expected but i was able to requested a size up which was perfect. Everything else is history.

Date of experience: January 18, 2026
South Carolina
1 review
0 helpful votes
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Posture Bra
January 28, 2026
Updated review

Order 2-Posture Bras but tried on one & found the shoulder strap metal hooks scratched my skin. Wanted to return 1-bra but found that it was easier to accept $30 Gift Card than go thru your process for return shipping label for the unopen bra package.

Date of experience: January 18, 2026

So far the website was easy
January 16, 2026
Previous review

So far the website was easy

Date of experience: January 6, 2026
Canada
1 review
0 helpful votes
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Not the best.
January 28, 2026

One of the bodysuit I ordered didn't have the right cup size. I can't even wear. The body is perfect it's just the cup that is too small. I couldn't even refund and get my money back or exchange it.

Date of experience: January 18, 2026
Florida
1 review
0 helpful votes
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An amazing difference
January 28, 2026
Updated review

I have more than just a C-section scar. I hurt when I walk too much and there's is no "control" and the skin keeps stretching. I was getting very upset with myself. I believe with this garment I will be able to get myself onto the right healing pathway. We shall see. But I have been amazed so far yet! The control has helped and so my journey begins.

Date of experience: January 18, 2026

Very quick and easy to ascertain what was needed and...
December 16, 2025
Previous review

Very quick and easy to ascertain what was needed and to purchase.

Date of experience: December 6, 2025
Georgia
1 review
0 helpful votes
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Fantastic fit
January 28, 2026

Altho it seemed like forever to receive the package with my purchase, I adore the jumpsuit.
At 65yo I look frickin' hot!
5'7" 165# I bought a large. I will be following the site for more!

Date of experience: January 18, 2026
New York
1 review
0 helpful votes
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I need to exchange the size
January 28, 2026

The shopping experience is great. The bathing suits are beautiful; however, I need to exchange them for a smaller size. The exchange/return is time consuming. I had to send an email and then wait for approval. Then I received a QR code that is not working. I had to write another email, and am waiting for a response. I would like to receive the correct sizes as soon as possible as I am going to g on vacation in a couple of weeks.

Date of experience: January 18, 2026
New York
1 review
0 helpful votes
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Such good quality
January 28, 2026

It's totally what I expected when I got it. I was kind of nervous but exactly what it said it was gonna do it did it definitely served definitely a 10 out of 10 100 out of 100 good quality

Date of experience: January 18, 2026