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ShapellxReviews 19,366

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,408
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,517 reviews

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Maryland
1 review
0 helpful votes
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First time customer
January 14, 2026

Hi. I ordered a few items and loved the shapewear but need to return the bras. I inquired by email on the return process Instead of receiving details on how to return items, I received an email for me to confirm the order and write a review. Still waiting on a response on how to return items.

Date of experience: January 4, 2026
New Jersey
1 review
0 helpful votes
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I've purchased multiple items from this website and have never been disappointed. Be sure to check the size chart to get the perfect fit.

Date of experience: January 3, 2026
Washington
1 review
0 helpful votes
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Bra exchange.
January 14, 2026

I did receive my bra, thank you but, I wrote am email saying that that particular bra was small. I had ordered for size 38DDD which is my actual size but when it came, it was small. I got an email back from you guys saying that I can get another bra without returning the other one. I really appreciate that, the hassle of having to do a 'return' is not even funny. Kindly send me the same color or black in size 42DD. Thank you very much. Happy New Year 2026.

Date of experience: January 3, 2026
Maryland
1 review
0 helpful votes
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Relieved
January 14, 2026

After having real bad experience with another company promising high quality products I was honestly scared. It came on a timely manner and the products feel high quality. I will be purchasing more things!

Date of experience: January 4, 2026
Florida
1 review
0 helpful votes
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I love this under garment
January 14, 2026

I love this shape wear. I got the two for 1 deal. I ordered one black and one brown, but recieved 2 black. This is a grest garment. It smooth out your belly, butt, thighs and gives the mindsection a snatched look. I'm 192 pounds size 12 or 14. I bought a XL and should have bought a large for a tighter fit.

Date of experience: January 3, 2026
Arizona
1 review
0 helpful votes
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My shapellx.com experience
January 14, 2026

It was a great experience It was just my first one so now I know to try other shapers, learning which ones look good on me. Shapellx.com has such a variety of so many items I've been looking for, I can't wait to try more!

Date of experience: January 3, 2026
New York
1 review
0 helpful votes
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It's ok
January 14, 2026
Updated review

Love the material, the anti chafe and restroom access. But for me my tummy hasn't been snatched as I thought would. My normal size is M I bought small. But I love that it's high enough to cover my back rolls

Date of experience: January 3, 2026

I love how detailed models were in explaining the shapewear...
December 26, 2025
Previous review

I love how detailed models were in explaining the shapewear and I do love a seamless one so here I am now anxiously awaiting my order

Date of experience: December 16, 2025
New York
1 review
0 helpful votes
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... they didn't.

I ordered 2 bodysuit shapers. One of them ended up being the wrong product for me the moment I tried it on. Too loose, weird shape... just not right in so many ways. I knew immediately this one has to go back. The 2nd one does a great job cinching my waist but does nothing to flatten by lower abs and highlights my butt in an unnatural, unflattering way. Will probably return this one too.

Date of experience: January 2, 2026
North Carolina
1 review
0 helpful votes
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I saw your ad on facebook with yet another "New" shareware and I had to have it, because I never owned one with thick shoulder straps and back support like this one and I can't wait to try it out.

Date of experience: January 3, 2026
Georgia
1 review
0 helpful votes
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Not What I Expected
January 14, 2026

No support... maybe I got the wrong size. Im not sure. This shape wear does absolutely NOTHING for my body. I had very high hopes.

Date of experience: January 3, 2026
Texas
1 review
0 helpful votes
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I needed a different color because I accidentally ordered 2 of the same color and Luna was amazing in effectively getting me the right color great experience

Date of experience: January 3, 2026
Connecticut
1 review
0 helpful votes
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Fabulous
January 14, 2026
Updated review

I love my new shapewear. It's a few stubborn places on this old body that needed some help. I finally received some shapewear that didn't hurt I have to do a little shimmy to get in it but I love it. Thanks again

Date of experience: January 3, 2026

This is my first time ordering from this company
January 1, 2026
Previous review

This is my first time ordering from this company. I really don't know what to say about you yet except I hope you can help this body. Once it gets to my house and I put it on I can't wait to tell you how I feel. So until then...

Date of experience: December 22, 2025
New Jersey
1 review
0 helpful votes
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I've been shopping with Shapellx for years. Product quality is always great and when I have any concerns or issues they are always responsive and provide excellent service.

Date of experience: January 3, 2026
Ohio
1 review
0 helpful votes
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Trying again
January 13, 2026
Updated review

Last order was a little disappointing. It took customer service a long time to refund money back on my debit card. Customer service kept sending the wrong replacement item. It seems like they were not reading my previous emails, that gave them the correct order number and described the issues I was having with the bodysuit.

Date of experience: January 3, 2026

Love the quality of product
December 8, 2025
Previous review

Customer service is very nice and courteous and fixed my current issue

Date of experience: November 28, 2025
Florida
1 review
0 helpful votes
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Great quality
January 13, 2026

The quality of the shapers are very great they're lasting and also the fit perfectly. I also enjoy the size and it's not it's not misleading.

Date of experience: January 3, 2026
New York
1 review
0 helpful votes
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Giving it another try...
January 13, 2026

I purchased shareware with a zipper that broke off. And the bras that I happen to LOVE, both have wires that poked through and 1 came out after less than 3 months!

Date of experience: January 3, 2026
Canada
1 review
0 helpful votes
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Great customer service!
January 13, 2026
Updated review

This is my second purchase with them. The company is very responsive. This time around the shipping was slower but I believe it is due to the holidays.

Date of experience: January 3, 2026

Pretty easy to understand
November 10, 2025
Previous review

Pretty easy to understand. I am hoping that it lives up to the hype so that I can order more :)

Date of experience: October 31, 2025
Texas
2 reviews
0 helpful votes
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Great Support
January 13, 2026
Updated review

I love the shape wear it was tough putting it on but once on it felt amazing, lots of support in all the right places. I will be enjoying my shape wear

Date of experience: January 3, 2026

Great experience
January 1, 2026
Previous review

Great experience

Date of experience: December 21, 2025
Germany
1 review
0 helpful votes
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Oh LaLA!
January 13, 2026
Updated review

My only issue is the straps to keep waist panties up. Could you provide the extra strap. It was challenging to find a strap that was long to go around my neck to the other waist side.

Date of experience: January 3, 2026

Returns and exchanges are a hassel
November 29, 2025
Previous review

I have been trying to exchange an order for two weeks and still waiting on information to proceed with mailing.

Date of experience: November 19, 2025
Georgia
1 review
0 helpful votes
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I hope it works
January 13, 2026

I've not actually worn any of the three items I have purchased but will say they are quality made. My problem is fit and comfortability and I've gotten neither but hoping these next two pieces smooth out cellulite through my slacks. I'm not even looking for real shaping so I hope this simple task can be met or this will have to be my final try because the shorts makes my bottom looks weird right at the cheek rounding, as if the material digs in in a wired way that's not flattering or comfortable...

Date of experience: January 3, 2026