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ShapellxReviews 19,326

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,403
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,491 reviews

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Maryland
1 review
0 helpful votes
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It's was delivered has promised
January 15, 2026

This shapelix, doesn't fit me, it's very small and I didn't receive any return label. I wanted to exchange it. Thanks for reaching out to me.

Date of experience: January 5, 2026
Georgia
1 review
0 helpful votes
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Always satisfied
January 15, 2026

I have already purchased more than 5 items from SHAPELLX. I am always satisfied with the quality. I had an issue with the short but it was because I order the wrong size 3x instead of 4x. Other than that everything was perfect.

Date of experience: January 4, 2026
Canada
1 review
0 helpful votes
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Find your fit and it'll be amazing
January 15, 2026

I need lower tummy support after weight loss. I have had previous shapewear from this brand and will try a new pair in another size.

Date of experience: January 4, 2026
New Jersey
1 review
0 helpful votes
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Comfortable and Complimenting
January 15, 2026
Updated review

I purchased the pantyhose and the leggings both were very flattering, no rips, no struggles, I wish I bought the shorts at the same time, as those would have been the ideal thing to wear to my daughter's wedding, and my dress had a high slit, but overall I was very comfortable in the stockings and was able to keep them on without having to fix them the entire evening.

Date of experience: January 4, 2026

Shapely
December 12, 2025
Previous review

I'm just trying this for he first time and the leggings seem to be nice and keeping me firm, the Bra is a little snug even though it's my size and the stockings I'm excited to try out.

Date of experience: December 2, 2025
Ohio
1 review
0 helpful votes
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Discount codes never work!
January 15, 2026
Updated review

I love the first item I received, however I received emails with discount code and not one of five code we're accepted during purchase, which seems a little deceptive

Date of experience: January 4, 2026

I could not get the 10% bcz I could not find the link...
December 23, 2025
Previous review

I could not get the 10% bcz I could not find the link for text or email sign up.

Date of experience: December 13, 2025
Illinois
1 review
0 helpful votes
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Great customer service
January 15, 2026
Updated review

Original purchase of a bra was not comfortable, and when I brought it to their attention, they helped resolve the matter for me, which left me very pleased :)

Date of experience: January 4, 2026

It rolled up and was binding under my breasts
January 3, 2026
Previous review

Need to contact to return both items I purchased... don't know why it became so uncomfortable that I had to come home and take it off!

Date of experience: December 23, 2025
South Carolina
1 review
0 helpful votes
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Tight
January 15, 2026
Updated review

I don't know how the sizing goes, but I thought by going up on my size it would help, but the bust area does not fit comfortably. I have the hooks in the lowest ones and it's still tight. Once I got the rest hooked and zipped, I was pleased. I should have gotten one without the straps (waist only). I will order again, but something different. This one just wasn't for me.

Date of experience: January 4, 2026

I had a great shopping experience
December 31, 2025
Previous review

I had a great shopping experience. I like how there are different women giving their review in video so we can actually see the details.

Date of experience: December 20, 2025
California
1 review
0 helpful votes
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Amazing shape wear
January 14, 2026

This shapewear is absolutely amazing. Comfortable and keeps in everything you want in. I am definitely going to buy in more colors. Just trying it on, my confidence shot through the roof. I cannot recommend enough.

Date of experience: January 4, 2026
Canada
1 review
0 helpful votes
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Quality product for thinner bodies
January 14, 2026

I current have 6 items and each of them are just okay, and I think it's because I'm short (5'1") and curvy (180 lbs, 38DDD) and I understand my body type isn't the norm. Which is why I'm always looking for curve-informed clothing. Shapellx tries to fill that need I have, but I still find that my comfort is compromised. For example my bra leaves bruises, welts, and rub marks on my rib cage.

Date of experience: January 4, 2026
California
1 review
0 helpful votes
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Received item good. I cannot really give a thorough review since I have not use or fit it yet. But so far, product seems good and well packaged.

Date of experience: January 4, 2026
Illinois
1 review
0 helpful votes
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Best Shapewear!
January 14, 2026

I received my full body shapewear so quickly! It works just as it should, snatching me where I need it to. Will definitely be purchasing more soon!

Date of experience: January 4, 2026
New Mexico
1 review
0 helpful votes
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🥰love it...
January 14, 2026
Updated review

First bra was to small. They replaced it with the right size, no hassles, very quickly and even sent me a 20% off my next order. I really like the way it fits, so comfy and will be purchasing more products in the near future!

Date of experience: January 4, 2026

Strike one, dud not fit...
December 22, 2025
Previous review

I really liked the bra however is is way to small... I need to get that fixed ASAP!

Date of experience: December 11, 2025
New York
1 review
0 helpful votes
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Fitting
January 14, 2026

Ok, the items are made with good quality. My only problem is it takes to much time and effort to get into it. I tried several times but was unsuccessful in doing so.

Date of experience: January 4, 2026
Louisiana
1 review
0 helpful votes
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Excellent
January 14, 2026

I have the shorts with hooks and zipper I purchased a year ago. I wanted to wear a certain dress for new years and they weren't snatching me the way I needed them to so I ordered the thong shapewear. Baby when I tell you it took the waist in!

Date of experience: December 31, 2025
Maryland
1 review
0 helpful votes
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First time customer
January 14, 2026

Hi. I ordered a few items and loved the shapewear but need to return the bras. I inquired by email on the return process Instead of receiving details on how to return items, I received an email for me to confirm the order and write a review. Still waiting on a response on how to return items.

Date of experience: January 4, 2026
New Jersey
1 review
0 helpful votes
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I've purchased multiple items from this website and have never been disappointed. Be sure to check the size chart to get the perfect fit.

Date of experience: January 3, 2026
Washington
1 review
0 helpful votes
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Bra exchange.
January 14, 2026

I did receive my bra, thank you but, I wrote am email saying that that particular bra was small. I had ordered for size 38DDD which is my actual size but when it came, it was small. I got an email back from you guys saying that I can get another bra without returning the other one. I really appreciate that, the hassle of having to do a 'return' is not even funny. Kindly send me the same color or black in size 42DD. Thank you very much. Happy New Year 2026.

Date of experience: January 3, 2026
Maryland
1 review
0 helpful votes
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Relieved
January 14, 2026

After having real bad experience with another company promising high quality products I was honestly scared. It came on a timely manner and the products feel high quality. I will be purchasing more things!

Date of experience: January 4, 2026
Florida
1 review
0 helpful votes
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I love this under garment
January 14, 2026

I love this shape wear. I got the two for 1 deal. I ordered one black and one brown, but recieved 2 black. This is a grest garment. It smooth out your belly, butt, thighs and gives the mindsection a snatched look. I'm 192 pounds size 12 or 14. I bought a XL and should have bought a large for a tighter fit.

Date of experience: January 3, 2026
Arizona
1 review
0 helpful votes
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My shapellx.com experience
January 14, 2026

It was a great experience It was just my first one so now I know to try other shapers, learning which ones look good on me. Shapellx.com has such a variety of so many items I've been looking for, I can't wait to try more!

Date of experience: January 3, 2026