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ShapellxReviews 19,285

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,394
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,444 reviews

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Washington
1 review
0 helpful votes
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Mailing returns is so impossible
January 15, 2026

It was nice buying and trying others out but making a return it's so impossible.Its so hard to contact you guys. Not through emails, chats or calls.

Date of experience: January 5, 2026
North Carolina
1 review
0 helpful votes
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Easy Experience
January 15, 2026

The shopping experience was great and I was able to track my order each step of the way. I love the bags my purchase was delivered in.

Date of experience: January 5, 2026
New York
1 review
0 helpful votes
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Was not pleased with the merchandise
January 15, 2026

The bras was very tight fitted very uncomfortable did not fit like my size 44DD it was very uncomfortable just all the way
Definitely was disappointed

Date of experience: January 5, 2026
Texas
1 review
0 helpful votes
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Love the bras.
January 15, 2026

While the merchandise experience was satisfactory, the email communication was disappointing. I contacted customer support with a question as directed on the website, but did not receive a reply.

Date of experience: January 5, 2026
Iowa
1 review
0 helpful votes
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Great
January 15, 2026
Updated review

I got some.stuff that didn't fit but they were good with exchange. I have introduced 3 people to the products and they all love it.

Date of experience: January 5, 2026

Some.stuff especially mystery box is really not good quality
December 9, 2025
Previous review

Its not good. I didn't get what I like

Date of experience: November 28, 2025
Maryland
1 review
0 helpful votes
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It's was delivered has promised
January 15, 2026

This shapelix, doesn't fit me, it's very small and I didn't receive any return label. I wanted to exchange it. Thanks for reaching out to me.

Date of experience: January 5, 2026
Georgia
1 review
0 helpful votes
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Always satisfied
January 15, 2026

I have already purchased more than 5 items from SHAPELLX. I am always satisfied with the quality. I had an issue with the short but it was because I order the wrong size 3x instead of 4x. Other than that everything was perfect.

Date of experience: January 4, 2026
Canada
1 review
0 helpful votes
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Find your fit and it'll be amazing
January 15, 2026

I need lower tummy support after weight loss. I have had previous shapewear from this brand and will try a new pair in another size.

Date of experience: January 4, 2026
New Jersey
1 review
0 helpful votes
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Comfortable and Complimenting
January 15, 2026
Updated review

I purchased the pantyhose and the leggings both were very flattering, no rips, no struggles, I wish I bought the shorts at the same time, as those would have been the ideal thing to wear to my daughter's wedding, and my dress had a high slit, but overall I was very comfortable in the stockings and was able to keep them on without having to fix them the entire evening.

Date of experience: January 4, 2026

Shapely
December 12, 2025
Previous review

I'm just trying this for he first time and the leggings seem to be nice and keeping me firm, the Bra is a little snug even though it's my size and the stockings I'm excited to try out.

Date of experience: December 2, 2025
Ohio
1 review
0 helpful votes
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Discount codes never work!
January 15, 2026
Updated review

I love the first item I received, however I received emails with discount code and not one of five code we're accepted during purchase, which seems a little deceptive

Date of experience: January 4, 2026

I could not get the 10% bcz I could not find the link...
December 23, 2025
Previous review

I could not get the 10% bcz I could not find the link for text or email sign up.

Date of experience: December 13, 2025
Illinois
1 review
0 helpful votes
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Great customer service
January 15, 2026
Updated review

Original purchase of a bra was not comfortable, and when I brought it to their attention, they helped resolve the matter for me, which left me very pleased :)

Date of experience: January 4, 2026

It rolled up and was binding under my breasts
January 3, 2026
Previous review

Need to contact to return both items I purchased... don't know why it became so uncomfortable that I had to come home and take it off!

Date of experience: December 23, 2025
South Carolina
1 review
0 helpful votes
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Tight
January 15, 2026
Updated review

I don't know how the sizing goes, but I thought by going up on my size it would help, but the bust area does not fit comfortably. I have the hooks in the lowest ones and it's still tight. Once I got the rest hooked and zipped, I was pleased. I should have gotten one without the straps (waist only). I will order again, but something different. This one just wasn't for me.

Date of experience: January 4, 2026

I had a great shopping experience
December 31, 2025
Previous review

I had a great shopping experience. I like how there are different women giving their review in video so we can actually see the details.

Date of experience: December 20, 2025
California
1 review
0 helpful votes
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Amazing shape wear
January 14, 2026

This shapewear is absolutely amazing. Comfortable and keeps in everything you want in. I am definitely going to buy in more colors. Just trying it on, my confidence shot through the roof. I cannot recommend enough.

Date of experience: January 4, 2026
Canada
1 review
0 helpful votes
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Quality product for thinner bodies
January 14, 2026

I current have 6 items and each of them are just okay, and I think it's because I'm short (5'1") and curvy (180 lbs, 38DDD) and I understand my body type isn't the norm. Which is why I'm always looking for curve-informed clothing. Shapellx tries to fill that need I have, but I still find that my comfort is compromised. For example my bra leaves bruises, welts, and rub marks on my rib cage.

Date of experience: January 4, 2026
California
1 review
0 helpful votes
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Received item good. I cannot really give a thorough review since I have not use or fit it yet. But so far, product seems good and well packaged.

Date of experience: January 4, 2026
Illinois
1 review
0 helpful votes
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Best Shapewear!
January 14, 2026

I received my full body shapewear so quickly! It works just as it should, snatching me where I need it to. Will definitely be purchasing more soon!

Date of experience: January 4, 2026
New Mexico
1 review
0 helpful votes
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🥰love it...
January 14, 2026
Updated review

First bra was to small. They replaced it with the right size, no hassles, very quickly and even sent me a 20% off my next order. I really like the way it fits, so comfy and will be purchasing more products in the near future!

Date of experience: January 4, 2026

Strike one, dud not fit...
December 22, 2025
Previous review

I really liked the bra however is is way to small... I need to get that fixed ASAP!

Date of experience: December 11, 2025
New York
1 review
0 helpful votes
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Fitting
January 14, 2026

Ok, the items are made with good quality. My only problem is it takes to much time and effort to get into it. I tried several times but was unsuccessful in doing so.

Date of experience: January 4, 2026
Louisiana
1 review
0 helpful votes
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Excellent
January 14, 2026

I have the shorts with hooks and zipper I purchased a year ago. I wanted to wear a certain dress for new years and they weren't snatching me the way I needed them to so I ordered the thong shapewear. Baby when I tell you it took the waist in!

Date of experience: December 31, 2025
Maryland
1 review
0 helpful votes
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First time customer
January 14, 2026

Hi. I ordered a few items and loved the shapewear but need to return the bras. I inquired by email on the return process Instead of receiving details on how to return items, I received an email for me to confirm the order and write a review. Still waiting on a response on how to return items.

Date of experience: January 4, 2026