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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,789
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

36,779 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Perfect for Me!
February 21, 2026

O received my order within a few days. I was nervous to put it on, but to my surprise it was perfect for me! It holds all of my back fat and rolls to give that smooth look!

Date of experience: February 11, 2026
Michigan
1 review
0 helpful votes
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This product was not as good as the previous version with the hook and eye - did not see them when I was searching to replace lost waist trainer. The velcro is difficult to position (have to try several times) and the protruding parts is harsh on the skin. Do you have the older version for sale. I've only worn this once since it is not as comfortable. Please send me customer service phone number

Date of experience: February 11, 2026
Texas
1 review
0 helpful votes
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They don't fit tall girlies
February 21, 2026
Updated review

Product itself was nice quality, but the fit was off. I have a slightly taller torso and these DO NOT work for my body. I had 3-4" gap between the top of the shape wear and the bottom of my bra. This wasn't just with one pair, I purchased multiple, trying different sizes and they just don't work. Very disappointing. If you're short, TRY THEM. But if you're tall and or have a normal to taller torso maybe just try something else.

Date of experience: February 11, 2026

Found what I needed I hope they work
February 6, 2026
Previous review

Found what I needed I hope they work

Date of experience: January 26, 2026
Louisiana
1 review
0 helpful votes
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Just what I needed
February 21, 2026

I have been on a weight loss journey and it has really helped me to shape up when I put my clothes on. It's just what I needed and it holds me in. Happy about my purchase thx

Date of experience: February 11, 2026
Mississippi
1 review
0 helpful votes
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.
February 21, 2026

…….,,,,,,,,,,,,…….,,.,

Date of experience: February 10, 2026
Kentucky
1 review
0 helpful votes
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Pleasantly surprised
February 21, 2026

I ordered om a whim but was shocked and the quality and fit. I'm 40 and have been buying super expensive designer swim suits to suck me in but this one is as so flattering! Will order more!

Date of experience: February 10, 2026
Mississippi
1 review
0 helpful votes
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Love it
February 21, 2026
Updated review

I love the shape wear, but I should have sized up because it's a bit too tight. It's also not what I wanted; I accidentally ordered the wrong bodysuit.

Date of experience: February 10, 2026

Quick and easy
February 6, 2026
Previous review

Quick and easy.

Date of experience: January 26, 2026
Georgia
1 review
0 helpful votes
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AMAZING!
February 21, 2026
Updated review

I have heard so many good things about this product.
When my order arrived, I looked at it and thought " no way is this going to fit "

Surprise! Surprise! It really did. I love everything about it and can't wait to order more.
Thank you so much, Shapellx for being transparent with your products.

Date of experience: February 10, 2026

My shopping was very easy and I'm so excited to finally...
February 8, 2026
Previous review

My shopping was very easy and I'm so excited to finally get my product.

Date of experience: January 29, 2026
Virginia
1 review
0 helpful votes
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Great
February 21, 2026

Customers find this full-body shapewear to be of top-notch quality, with great compression and tummy control, and one customer notes it doesn't flatten the bottom. They appreciate its comfort, fit, and ability to lift the hips and provide support

Date of experience: February 10, 2026
Georgia
1 review
0 helpful votes
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Highly disappointed
February 21, 2026
Updated review

I ordered the Oyster Bra and Shapewear. Both were uncomfortable and the bra was scratchy. Felt cheap. I would like to return my purchase and receive a refund

Date of experience: February 10, 2026

Shopping was easy
February 6, 2026
Previous review

Shopping was easy. I just hope the item arrives on time for my event

Date of experience: January 26, 2026
Oklahoma
1 review
0 helpful votes
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Love it
February 21, 2026

I had a wonderful experience, even though I bought the wrong size. The team was so understanding and exchanged it for me without any hassle. Their service was truly exceptional!

Date of experience: February 10, 2026
Ohio
1 review
0 helpful votes
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Love them all
February 21, 2026

Bought 3 different shape wears all the same size. Somehow all 3 fit completely different BUT as I started losing weight, the shape wears started getting more lose and now it's time for me to size down. Im happy!

Date of experience: February 10, 2026
New York
2 reviews
0 helpful votes
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Finally Found Shapewear I Love
February 21, 2026

I'm very happy with my Shapelift purchase; it's comfortable, well-made, and gives amazing shaping all day. Great quality and fit—the Shapelift bra and bodysuit are supportive, comfortable, and make a noticeable difference under clothes.

Date of experience: February 10, 2026
Indiana
1 review
0 helpful votes
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Too small
February 20, 2026

I ordered a size up to be safe and it was still way too small. I wear a 2X but sized up to a 3X and it fit like a large. This site definitely isnt for women who are plus size. Will never order from this site again.

Date of experience: February 10, 2026
Pennsylvania
1 review
0 helpful votes
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Promise's kept
February 20, 2026
Updated review

I bought this item to see if it was going to do what was promised. The fit the control and the ease of wear ability. All as promised.

Date of experience: February 10, 2026

Easy navigation and check out
February 8, 2026
Previous review

Easy navigation and check out.

Date of experience: January 29, 2026
New York
1 review
0 helpful votes
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Confortable
February 20, 2026

Quedan perfectas, comprimen bien el estomado y moldea bien el cuerpo, hubiese preferido un poco más largo en las piernas... peso 156 lb. Y compré S

Date of experience: February 10, 2026
Kansas
1 review
0 helpful votes
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Ok
February 20, 2026
Updated review

The item fit just fine however, the boning was still cubicle through my wedding dress so I will not be wearing it for my wedding day.

Date of experience: February 10, 2026

It was fine
February 5, 2026
Previous review

It was fine. I always worry about buying something advertised on social media

Date of experience: January 26, 2026
California
1 review
0 helpful votes
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My boyfriend and I think my girlfriend looks amazing!
February 20, 2026
Updated review

Bought it for my boyfriend's wife as a birthday gift, and to wear to a boudoir photo shoot he got for the two of us. She looks beautiful in it. The fabric isn't as high quality as we were hoping, but she pulls off the slit like no other

Date of experience: February 10, 2026

Not a huge variety
February 8, 2026
Previous review

Not a huge variety

Date of experience: January 29, 2026
California
1 review
0 helpful votes
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Returns are a hassle
February 20, 2026

Received the item and it was slightly too long, the bra area started slipping down. Started the return process and it has been days just to even return one item. You have to request a return and they have to review it…I started the process days ago and I have yet to receive any instructions to return the item. The return process is enough for me to not want to shop here again.

Date of experience: February 10, 2026
Tennessee
1 review
0 helpful votes
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Product wasn't to my liking
February 20, 2026
Updated review

I ordered the body suit. It was very hard to get on. When I got it on, I was expecting it to give the compression that was described and raved about,; however, I did not for me.

Date of experience: February 10, 2026

It was an easy and smooth process!
February 8, 2026
Previous review

It was an easy and smooth process!

Date of experience: January 29, 2026