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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The material and compression is comfortable. Its breathable and you do not feel confined and restricted in your shape wear. I love it!
These products actually snatched and smooths out all your lumps, bumps, back "phat" and rolls as if they never existed! DO YOU HEAR ME?
I concern that you not understanding what I am saying. Yes, I received the order and told not to send back due to they have issued a refund of $47 dollars but continue to take the money out of back account. The I had a reduce amount of $9.10 to spend. I am unsure of what's going on, I would like to use the full credit and the $47 dollars and for you to stop taking additional money out of my account.
Still navigating the return process all week. Bot loops you through a web page. Submitting a ticket gets you no where. Emailing about ticket status gets you looped back to website to start over again.
Their products are of quality and made for everyday use. Cleaning instructions and maintenance are clear and when followed, actually preserve the garments.
I was able to find the product I was looking for. The search results were quick and the price reasonable so far.
Shapellx has not fail me yet. I love the quality of the material. If I had the money, I would order the Activewear by Shapellx. But underwear comes first.
Well made bras. Unfortunately, I ordered a size too big. Hoping my replacements (sent for free with returning others) are on the way and that they fit, as the replacements cannot be returned for a refund.
Found 2 possible items to wear for a wedding under my dress. Received them when it was estimated. The items were nice. Both items were as described, but the front class being Shape wear is not for petite bodies my size but the other Shape wear was great.
I had never heard of this company or products before, but decided to take a chance and I'm really glad that I did! They are great quality products and the shipping was really fast and easy, which is always a plus! I will definitely be using them again.
Love the quality of the products; I have several skirts, bodysuits, jumpers and swim suits. I am so comfortable in these clothes, I don't work about being too curvy because I KNOW I look great.
I purchased a shaper, but when I tried it on it was too big, I contacted them to let them know, they mailed me a size smaller and let me keep the larger one they truly take care of their customers
Su material es esplendido muy buena calidad
Me encanto mucho ylo recomendaria a otras personas sus priductos
The bras that I ordered do not perform as listed in the descriptions and videos. It said that they don't rise up or roll up, but they do. The material falls around the band and will not lay flat. I am extremely disappointed. And I think the return policy is that they will not refund your money but they will give you a credit. I don't want credit. I want my money back.
Overall, I don't feel like these bras have enough Lyft and support. They're well-made and for someone who is younger with smaller breasts, they might work. Second time I've ordered and not been satisfied.
I've ordered so many items most of the time im please, but never disappointed I've sent back and always received something I'm please with.
The first shapewear item I purchased wasn't the correct fit according to the sizing chart provided. I had to go up 1 or 2 sizes when I did the free exchange, but I was glad to be able to exchange the incorrectly sized item.
On time shipping, I got the large in size for my first order which fitted well for a little then got a little lose so this time I got medium size. Am still a little on the fence about the size but am hopefully this will be it. But overall you guys rock
The item was too small and tried to return and they didn't want to take back. Wanted me to do a review and I can keep the item and my money was supposed to be returned. But that didn't happen!
I had a great experience with their service, from the moment I placed the order until I received it. They kept me informed every step of the way. I would definitely order from them again 100%.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality
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