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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have never heard of the shipping company that was used, but it was extremely slow. I got an email saying it had been sent back to the distribution center, but it actually hadn't. It was delivered three days after its original delivery date. I was not impressed with the shipping company.
So many items and not sure what I needed
I received my order excited about my purchase to be let down and unable to fit any of my items. I requested a refund and credit thinking they may have more options and they do, just not for plus size queens.
I never tried a shape wear that's more comfortable to your body & it hugs your body so good I would recommend Shapellx to any one, it fits in all the right places 👍🏾😊
I like this bra. It's very supportive and very comfortable. The only thing that is wrong with it is the cups are too big. I recently lost 50 lb
Amazing experience with a needed return but was told I could keep the purchase! Am using my gc to reorder a size up! Thank you
Wish the reviews with pics would say their size, weight and what size they ordered
Fits great. Hides all bumps and is smoothing. However, unfortunately I ordered 1 black and 1 brown and both arrived in brown.
Bought two bathing suits loved the fit of one and not so much the second one. It is a great suit but should have probably ordered in a bigger size. I am full chested and one style fit better!
I ordered my body suit to create smooth coverage with no panty lines or back fat issues. I received it in a timely manner. The reviews were spot on. It not only does the job, but actually looks sexy!
My current experience is based on the size of the waist trainer being too large. My overall experience with the company has been positive.
I tried about a month ago to see what bra works best for me but just haven't found that right size. Whats even more frustrating is that I cant go in the store and try on sizes, I have to wait for them to be mailed... and then I have to order another size, hoping it fits... but no luck yet
Once I purchased a Shapellex swimsuit. It was too small for me. Customer service sent the size that best fit me, allowing me to keep the other. I was able to gift the small one to my sister. That was so appreciated.
Recently purchased from Shapellx, and I am honestly impressed! The quality of the shapewear exceeded my expectations. The material is thick, durable, and provides excellent compression without feeling uncomfortable or restricting my breathing.
I love the swimsuits! The Medium was too small for my bust size, so I really appreciated that they sent me a larger size at no cost. Will definitely be buying more!
I purchased multiple items from shapellz about 6-7 pieces and I'm always happy with them. I received my items on time and they are always available to address any issues promptly.
My girlfriend tried on the shape wear that I got for her and she loved it. She said it was very comfortable and did exactly what I needed to do. We are looking forward to seeing it in action on date night.
Ordered shapewear for my daughter's wedding & it did not arrive in time even with paying expedited shipping. Company offered a gift card AND for me to simply keep the product, VERY CLASSY! I used the store credit for needed items and even spent more!
Need for my daughter's wedding this weekend. What I ordered from SPANX was wrong.
I have many pieces from Shapellx and I have never been disappointed. The BEST quality and fit. My confidence is boosted and my flaws are blurred because of this product!
I ordered previously from Shapellx and was unable to return my shape wear and never received any credit for it, though I requested it in the timeframe. This time is for my daughter for her wedding. Hoping it fits better than mine did.
The shapewear I ordered before did not fit me properly and I was told I could not return it so it's pretty useless to me now and I'm hoping this experience is a better one.
Items didn't fit properly so had to do an exchange. Was very hard to even find out what the process was to do a return/exchange.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members