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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,791
value
44
quality
3,444
This company responds to reviews on average within 1 day

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36,908 reviews

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Maryland
1 review
0 helpful votes
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Great fit
February 24, 2026
Updated review

I was apprehensive at first about purchasing this product. I am pleasantly surprised. Great fit, supportive, and very
Comfortable

Date of experience: February 13, 2026

Ease of ordering!
February 9, 2026
Previous review

Ease of ordering!

I also wanted a quality swim wear suit however the choices available did not appear to be flattering or my style.

Looking for a halter top style swim piece maybe boy short / booty tight style.
Common SHAPELLX:)
Thank you

Date of experience: January 30, 2026
California
1 review
0 helpful votes
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I wish they were available at stores.
February 24, 2026
Updated review

I love them. Unfortunately they fit a little tight but resolving the issue with it
Was very easy. I will definitely recommend it.

Date of experience: February 13, 2026

Not sure why I need to pay to protect my package
February 8, 2026
Previous review

Not sure why I need to pay to protect my package.

Date of experience: January 29, 2026
Washington
1 review
0 helpful votes
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Fraudulent size
February 23, 2026
Updated review

Delivered fine but need to return the bras due to the fact that they are not the size they should be. I ordered the size stipulated but received bras that are half the the inches I ordered. I'm extremely aggravated.

Date of experience: February 13, 2026

Was a little confused with items bought at checkout
February 7, 2026
Previous review

Was a little confused with items bought at checkout

Date of experience: January 28, 2026
California
1 review
0 helpful votes
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This is not my second or my third purchase. I really like these undergarments. It kind of reminded me of a slip that I used to wear to church when I was younger, but instead this holds a lot of place is worth your money and help you to look elegant.

Date of experience: February 13, 2026
Florida
1 review
0 helpful votes
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👌
February 23, 2026
Updated review

🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗

Date of experience: February 13, 2026

It was fast and easy to order
February 8, 2026
Previous review

It was fast and easy to order.

Date of experience: January 29, 2026
Indiana
1 review
0 helpful votes
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Exactly what I was looking for.
February 23, 2026
Updated review

I needed something specific for under my dress for my son's wedding in August. This was exactly what I pictured and needed. Thank you!

Date of experience: February 13, 2026

Easy to use
February 11, 2026
Previous review

Easy to use.

Date of experience: January 31, 2026
New York
1 review
0 helpful votes
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Revolutionizing jeans
February 23, 2026

I liked the jeans except they're too long, multiple lengths would be nice. Also, I'd love to see more shades such as a black, washed denim. I ordered XL and I'm about a size 14-16, I'd size down next time so that the calves don't gather and I can get a little more snatched at the lower pooch area.

Date of experience: February 13, 2026
Sweden
1 review
0 helpful votes
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Crazy sizing
February 23, 2026

I ordered the size I wear every day, and it was so tight, i could not put the hooks into the eyes, it was crazy. It looks like the kind of strapless that would work, i just have no idea what size I should be ordering as a replacement.

Date of experience: February 13, 2026
Texas
1 review
0 helpful votes
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Awesome
February 23, 2026
Updated review

Will he wearing this under my wedding dress so I have been putting it on & wearing it around the house to get it 'broke in'. I honestly don't even feel like I have it on. It's wonderful.

Date of experience: February 10, 2026

Make it easier to find plus size by separating the...
February 11, 2026
Previous review

Make it easier to find plus size by separating the sizes, not putting everything in one group. I almost didn't see the alternate size options & wouldn't have ordered.

Date of experience: February 1, 2026
Florida
1 review
0 helpful votes
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Perfect
February 23, 2026

I love the fit and comfort style options, as well as the quality and durability of the Shapellx products. However, they are a bit expensive because you have to pay for the quality material.

Date of experience: February 13, 2026
California
1 review
0 helpful votes
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Shapers
February 23, 2026

I made two purchases. The last one I purchased two shapers and I was sent two of the same color. One was a regular material. The other one was a mesh I had asked for a beige and a black one. How do I go about exchanging one for the black? I'm having a hard time getting a response back from your company.

Date of experience: February 13, 2026
Virginia
1 review
0 helpful votes
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.
February 23, 2026

.……………………………………………..

Date of experience: February 13, 2026
Pennsylvania
1 review
0 helpful votes
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Fit
February 23, 2026

I think my experience so far is good, the size I ordered didn't fit, but customer service is working on fixing the issue so I'm very happy about that.

Date of experience: February 13, 2026
Texas
1 review
0 helpful votes
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Not a fan
February 23, 2026

I'm not a fan of the product. I didn't care for the quality and the products I currently have work I don't feel this product is a fit for me.

Date of experience: February 13, 2026
Nevada
1 review
0 helpful votes
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Love the shapewear!
February 23, 2026

I gave 3 stars only because I never received my first order so I placed a second order and once that came I fell in love! I've bought so many different brands and returned so many so I was pleasantly surprised when these fit, tucked everything in, and looked good!

Date of experience: February 13, 2026
Wisconsin
1 review
0 helpful votes
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Above and beyond!
February 23, 2026
Updated review

I ordered two sharewares and it was great but I wanted it to feel a lil bit more hugging my body type! I requested an exchange but theShapellx team was so great that they helped me by shipping the right size for free! You guys and your products are top notch! I haven't gotten any other shapeware!

Date of experience: February 13, 2026

Best booty lifting help
February 8, 2026
Previous review

The products speak for themselves!

Date of experience: January 29, 2026
Louisiana
1 review
0 helpful votes
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Not easy to access
February 23, 2026

So I do enjoy the item I received. I guess when I ordered I didn't quite plan it out. I just assume since it was a body suit it would have an easier access to use the bathroom in. I guess I'm suppose to not wear underwear underneath? I did notice the hole but it doesn't quite help when I have to make a number 2. I have to take off my shirt to pull down the top.

Date of experience: February 13, 2026
Pennsylvania
1 review
0 helpful votes
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The shape wear fits perfect
February 23, 2026

At first I had to learn how to put it on it didn't fit until I took my time and now I can put anything thing on it own without my stomach or back fat hanging out I will I will be ordering more shape wear pretty soon

Date of experience: February 13, 2026
Tennessee
1 review
0 helpful votes
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Boot-Yeah is a must have
February 23, 2026

I recently purchased the Bootyah shapewear in a 2X, but because I'm tall with larger calves and thighs, I ordered another pair and sized up to make sure the crotch area sat in the correct place. I'm so glad I did!
They are incredibly comfortable and absolutely did not disappoint. I've tried other shapewear brands that provide thigh and tummy support, but they always left that noticeable line where the fabric stopped mid-thigh. Not flattering at all!
Because this pair is a Capri length, there are no lines at all. I wore them under dress slacks and WOW — smooth legs and a smooth tummy. Exactly what I was hoping for.
Definitely a great purchase!

Date of experience: February 13, 2026
California
1 review
0 helpful votes
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The compliments I've received
February 23, 2026

I bought a bra. I have been told that I look like I've lost weight, that I look younger, that I'm glowing, and one person even commented to my friend after I left that my boobs were "rockin'." From a bra. It's seriously that good.

I purchased another bra and a camisole that didn't fit, and the return and exchange were super simple and convenient. This has been a great experience and I'm very happy with the quality of the clothes and the ease of the transaction.

Date of experience: February 12, 2026