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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,792
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

36,969 reviews

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New York
1 review
0 helpful votes
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Disappointed I didn't receive my item
February 24, 2026

I did not receive my order and I reached out and didn't get a response... however I ordered again asking a friend to do it for me. I received my item and absolutely loved it.

Date of experience: February 14, 2026
Illinois
1 review
0 helpful votes
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Did not take long to ship. I just had two babies back to back and wanted a flat stomach in my wedding dress but still complimenting my curvature and these do exactly that.

Date of experience: February 14, 2026
Texas
1 review
0 helpful votes
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Better than I even expected!
February 24, 2026

The quality was better than I expected it to be. Order came fast and when I had a problem customer service had a fair solution for me. Would definitely purchase from here again.

Date of experience: February 14, 2026
New Jersey
1 review
0 helpful votes
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I I've ordered from shapellx's the quality is awesome and it does what it says it should do. People you will not be disappointed.

Date of experience: February 14, 2026

Trust the process! You will enjoy this product.
February 12, 2026
Previous review

Quick delivery and you will be satisfied with this product

Date of experience: February 2, 2026
California
1 review
0 helpful votes
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Super tall + plus size girly
February 24, 2026

I am 6'4 and in a US size 20. I am never super confident that things I order online will fit. Everything I ordered fit fantastically and I love each piece of shape wear I got.

Date of experience: February 14, 2026
Pennsylvania
1 review
0 helpful votes
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Having hard time exchanging
February 24, 2026

I purchased bathing suit, very cute, however it is too small and I requested a return or exchange. I did not hear back until my 3rd request and I still don't know how to get my exchange started as the email I received only stated a ticket was created? Still unsure how to exchange…. But I really would like to…. So just waiting!

Date of experience: February 14, 2026
Louisiana
1 review
0 helpful votes
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Return process exceptionally slow in processing just to get ok to ship back then still not acknowledged they were taken to ultra earlier this week and sent back while only having 30 day window to return

Date of experience: February 14, 2026
Florida
1 review
0 helpful votes
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Undecided
February 24, 2026
Updated review

I ordered the Bras my size is a 40 D but the ones I ordered fits really tight in the back and they roll up on me had to keep adjusting it maybe I will order 42 D to be sure

Date of experience: February 14, 2026

30%
January 26, 2026
Previous review

How do I receive the 30%off

Date of experience: January 16, 2026
New York
1 review
0 helpful votes
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Cute but super tight!
February 24, 2026

I understand the idea of shaping your body but still feel the sizing is a bit off, for my anyway. I am a petite frame with larger bust so it's always tough for me to gauge a size. I originally ordered a medium and then a large which was better in 1 of the suits. Customer service was great :)

Date of experience: February 5, 2026
South Carolina
1 review
0 helpful votes
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Fast turnaround time
February 24, 2026

Customer service is something that is lacking in today's society. Most companies promise the world but deliver a lack luster experience. So much so that I'm surprised when I receive good customer service. You did what you said and I love my Shapelix. Thank you.

Date of experience: February 14, 2026
California
1 review
0 helpful votes
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Really comfortable
February 24, 2026
Updated review

It fit me well. I do think that strapless may feel a little weird because I'm afraid it will gradually slip down or a boob could becomed dislodged. But with straps it feels very good and very supportive. I haven't tried it on with my dress yes so we will see if my dress hides it.

Date of experience: February 14, 2026

Very nice looking products and nice website
February 12, 2026
Previous review

Very nice looking products and nice website.

Date of experience: February 2, 2026
Utah
1 review
0 helpful votes
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Best bra ever!
February 24, 2026
Updated review

I absolutely love my items! This is my first-time purchasing this and im very happy! Good material, packaged nice and i highly recommend Shapellx! I can wear a bra now thats comfortable 😌 I can bend over and my boob doesn't pop out which is excellent!

Date of experience: February 14, 2026

🤷🏾‍
January 7, 2026
Previous review

Ok you should have more discount this stuff is expensive!

Date of experience: December 28, 2025
Georgia
1 review
0 helpful votes
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Soft and firm
February 24, 2026

Unfortunately, the bras and shape wear I purchased were too small. I need to start a return/exchange. Customer service quality is top notch. They are patient, kind, and extremely helpful. I will purchase again and will remain a customer!

Date of experience: February 14, 2026
Michigan
1 review
0 helpful votes
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Fit and quality
February 24, 2026
Updated review

J have ordered multiple items from shape LLx. And have been very pleased. The last two items were poor quality the size was not true to fit very disappointing

Date of experience: February 14, 2026

Best shapewear
February 9, 2026
Previous review

I love all my products

Date of experience: January 30, 2026
Michigan
3 reviews
0 helpful votes
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Great Experience
February 24, 2026
Updated review

Love your products! I continue to purchase them. I believe this my fourth or fifth purchase with Shapelllx. From the Bras to the Mesh Boot-Yeah capris.(I have one every color). This product is exactly as advertised.

Date of experience: February 14, 2026

Better than Skims!
February 9, 2026
Previous review

Perfect! Easy to navigate site

Date of experience: January 30, 2026
New York
1 review
0 helpful votes
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It's pretty hard for women of big bust size to find a perfectly fitted bra that actually gives the lift and comfortability but with shapellx you get both

Date of experience: February 14, 2026
Georgia
1 review
0 helpful votes
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ShapellX
February 24, 2026

The product was very different from what I was expecting. It didn't lift my breast I felt like it was a bad bra I bought from Walmart. I am highly disappointed.

Date of experience: February 14, 2026
Washington
1 review
0 helpful votes
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I love shapellx it has been a total transformation for my overall mental health self-esteem and fashion sense I can wear dresses and tops that I would have never been able to wear before without bulge or uncomfortable roles and I just want to thank you so much shapellx for helping me feel so beautiful

Date of experience: February 14, 2026

Love the advertisements
February 4, 2026
Previous review

Love the advertisements

Date of experience: January 24, 2026
Texas
1 review
0 helpful votes
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Love my shapewear!
February 24, 2026

Honestly, I had been looking for some good reliable shapewear for a while and when I first learned about Shapellx I was skeptical. I decided to give it a try and it really didn't disappoint. Very good quality!

Date of experience: February 14, 2026
New Jersey
1 review
0 helpful votes
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Excelente quality and service
February 24, 2026

I was surprised when I received my package; I loved the bags. I wanted to return them because my daughter gave me some very similar ones, but when I tried them on, there was no comparison. I highly recommend them; the products are of excellent quality, and the customer service is super fast.

Date of experience: February 3, 2026