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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,794
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,111 reviews

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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I gave it a try!
February 26, 2026
Updated review

After seeing all the positive reviews I just couldn't help it but to get me one! It was everything as described! I totally look snatched! Well worth the investment!

Date of experience: February 16, 2026

Love reading the reviews and the reliability of the...
February 11, 2026
Previous review

Love reading the reviews and the reliability of the product

Date of experience: February 1, 2026
Illinois
1 review
0 helpful votes
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Relaxing
February 26, 2026

------------------------------------------

Date of experience: February 16, 2026
Georgia
1 review
0 helpful votes
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I was expecting a flat tummy look
February 26, 2026
Updated review

Using the size chart, ordered a L, but didn't work. Now ordering a M in the mesh. Got my fingers crossed, BTW: Im 5'5,153 lbs

Date of experience: February 16, 2026

Bodysuit sale was confusing
January 31, 2026
Previous review

Bodysuit sale was confusing. Thought it was for all of the garments

Date of experience: January 20, 2026
Maryland
1 review
0 helpful votes
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Great Fit
February 26, 2026
Updated review

I really like my shapewear. I ordered another piece but it didn't fit like described. This one is exactly as described. The fit, the shape everything is great!

Date of experience: February 16, 2026

Item not good.
February 14, 2026
Previous review

I did not like the item it kept rolling up my thighs. I never wore it.

Date of experience: February 4, 2026
Maryland
1 review
0 helpful votes
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So happy..
February 26, 2026
Updated review

The service was quick but the product is amazing snug all the right places I needed. I'm 175 pounds and I got a medium and it does the job... my only problem is reaching the zipper.othwr than that I give you guys 100. On the sight looking at everything...

Date of experience: February 16, 2026

Lovey
February 14, 2026
Previous review

Amazing... amazing..

Date of experience: February 4, 2026
New York
1 review
0 helpful votes
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Absolutely LOVE YOU!
February 26, 2026

Quality items! I am excited about
The order I just placed as it will join the other items for my vacation coming up on 26 February and 8 March! Headed to St. Kitts and Bali! I feel co rodent I will look and feel AMAZING in my bathing suits! THANK YOU!

Date of experience: February 16, 2026
Florida
1 review
0 helpful votes
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Last previous order was disappointing. Terrible fit and seemingly cheap material. I should have returned. I'm trying a second time but will return this time if not satisfactory..

Date of experience: February 15, 2026
California
1 review
0 helpful votes
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Love my shapelix wear
February 26, 2026

The customer service was excellent, as they promptly addressed my request. The product itself is of high quality, and I am extremely satisfied with my Shapelix, as it perfectly meets my expectations and provides exceptional comfort.

Date of experience: February 15, 2026
Michigan
1 review
0 helpful votes
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Order Received
February 26, 2026

Order arrived quickly! I ordered 3 different shapers. Did not like how they fit. They were lose is the wrong places. No tightness to it. Felt awkward. Maybe I need to size down or try different model.

Date of experience: February 12, 2026
Alabama
1 review
0 helpful votes
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Baby BOOM
February 26, 2026
Updated review

The support and shape that it's giving is making me look like I had a BBL. I have had no issues. Great material and definitely worth the money!

Date of experience: February 15, 2026

Awesome
November 14, 2025
Previous review

The support I get from the both items were phenomenal.

Date of experience: November 4, 2025
TT
1 review
0 helpful votes
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Transformative shapewear
February 26, 2026

As a larger chested woman its discouraging to wear low cut shirts and dresses due to the bra options. Although I do need larger cup sizes the body suits order help open up options for my low cut wear.

Date of experience: February 15, 2026
California
1 review
0 helpful votes
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Jump Through Hoops For Refund
February 26, 2026

The item was very small so I requested a refund. First, you must request by email, which took more than 23 hours to respond. Second, once they responded I had to confirm if I wanted a refund or exchange. I requested a refund, then received an email asking to keep the item for 30%, plus a gift card. I wanted a return. Finally, they gave me the site to request the refund, 5 days later. Never again!

Date of experience: February 15, 2026
Georgia
1 review
0 helpful votes
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Repeat order
February 25, 2026

I purchased this for myself as well as for my youngest daughter. This works out really well for her and supports her greatly even with sport activity. It is definitely an item to purchase for great support and comfort.

Date of experience: February 15, 2026
Indiana
1 review
0 helpful votes
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Great support for abdominal hernia
February 25, 2026
Updated review

Was having severe abdominal pain from hernia. Ordered the postpartum body shaper and it held my stomach in giving extra support to my hernia. No more pain.

Date of experience: February 15, 2026

Provided all necessary information to select correct...
March 30, 2025
Previous review

Provided all necessary information to select correct product and size

Date of experience: March 20, 2025
Maryland
1 review
0 helpful votes
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I was very disappointed that my bathing suit was too large! But, thrilled Shapellx will send me a smaller one free of charge.

Date of experience: February 15, 2026
New York
1 review
0 helpful votes
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Highly recommend
February 25, 2026

No issues ever. I have several items lots of the same. Descriptions always accurate. Packaging is reusable for storage and travel. 10/10 for product and experience.

Date of experience: February 15, 2026
California
1 review
0 helpful votes
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Good Quality
February 25, 2026
Updated review

The bras were good quality but were to small and tight. I sent back the items to be exchanged for a bigger size which is 3 8D.

Date of experience: February 15, 2026

Like products
February 13, 2026
Previous review

Like products

Date of experience: February 2, 2026
Illinois
1 review
0 helpful votes
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Satisfied
February 25, 2026

Well constructed garments, fits perfectly when you order the correct size and looks great underneath your clothes. Would definitely recommend!

Date of experience: February 15, 2026
Michigan
1 review
0 helpful votes
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Great quality and price
February 25, 2026
Updated review

I had to return because I am small but I wanted a bodysuit that would still lift my butt, cinch my waist and flatten my tummy and this deep plunge bodysuit with the shorts was too big for my legs area. I exchanged it and hopefully this next order will work for me. I wish they made product in x-small

Date of experience: February 1, 2026

Great quality and excellent response from customer service
February 21, 2026
Previous review

I am 5'3 and I wanted a body suit that would cinch in my waste, flatten my belly, smooth my hips and lift my butt. The one I picked had legs but it didn't fit well as the legs were alittle too roomy but worked well for the tummy and waist. I have thin hips but I still want my butt lifted. I wish the products came in an xsmall. I really like this product because the quality is great and the price is good. The customer service rep was so helpful and quick with her responses. I am going to be purchasing something else and hopefully it will work out.

Date of experience: February 10, 2026
Florida
1 review
0 helpful votes
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Stiff material
February 25, 2026

I bought the bodysuit it was hard to get it to stretch, perhaps needed larger size, a easier stretch material would be better. Wanted to send back, but got a gift card thank you, will donate original maybe it will be good for someone else!

Date of experience: February 15, 2026