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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My experience was great! Ordering was a breeze. I reached out to the company on IG because I hadn't received a shipping status. I received a very timely response & my ordered arrived in less than five days.
The website is easy to maneuver as far as your size fitting and you receive your first time customer discount which works. So all that's left is the product to be comfortable and work. We will see..
The band was longer than I realized. There were no instructions so I could wrap it correctly. This has caused a bit of frustration. People can hurt themselves if they wrap incorrectly or too tight.
First time ordering and i ordered 3x and 4xl
I have the 3xl to my friend it didnt fit me and i thought the 4x would. I believe i am not understanding true fit
I love the fit of the garment. I have been wearing it to clean and I have also been only walking two miles a day with it on and no other additional strenuous exercise and I already see the results.
I like the variety of products. Especially for plus size
Appreciate the fact that they're always in stock with orders and sizes.
A bit disappointed trying to change size on an Ãtem to only add back to cart at a higher cost.
Easy to shop and no BS with the sizing chart. Plus a gift with purchase!
Good quality great back support. I would highly recommend.
Very expensive but hopefully good quality.
Super easy to find sizes and I can't wait to try it out. I got myself and ny mom one
Ordering was Quick n easy. It's a perfect fit and did the job.
I like it but it's too big for me doesn't hold a thing I'm sure I got the wrong size but that's my mistake I love the straps and the fact you can't see it through dresses and shirts was way too small in the area maybe make that part wider other than that I'll definitely by again size smaller
It's not easy to use, I tried starting at the bottom of my abdomen but then it wouldn't go all the way to the top, so I started at the top and it rolled up, it also pushed up the extra skin above my bra.
Shipping was Fast and easy. Product works. You just might want to wash it first as it stinks as if someone already sweated in it. The packaging could be much better as well, as I don't even think there was a packing slip with my package. Looked as if someone just rolled it in a bag and mailed it out, with no real paperwork or anything.
First purchase... Nice... I will use them for sure
I ordered the PowerConceal Low-Back Hourglass and online ordering was easy. The shipping process was not so great. I ordered the product November 27th and just received it December 10th, but didn't realize the product was coming from China so maybe that's to be expected. I haven't been able to try on the product because I was out of town when it arrived, which was another reason why I was upset with the shipping process because I was hoping it would've arrived before my departure, but soon as I return home I will try it on and leave an updated review. Other than shipping, the process was fine.
Easy online ordering, can't wait to receive my product!
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

