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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,794
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,062 reviews

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
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Great
December 2, 2021

Easy and friendly great for all occasions. Great for working out. Or running. Awesome for a 8 hour day at work

Date of experience: December 2, 2021
Illinois
1 review
0 helpful votes
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I like what I see and if this fits me right I will continue to shop with you in the future. I definitely will.

Date of experience: December 2, 2021
Florida
1 review
0 helpful votes
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Shape WOW!
December 1, 2021

Purchased this product after watching reviews on my Facebook timeline, and WOW, what a great decision buy.

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Feedback
December 1, 2021

It was an Excellent experience. Quick, simple and easy

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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New
November 30, 2021

Just received it can't wait to use it. Seen video and wanted to try it

Date of experience: November 30, 2021
California
1 review
0 helpful votes
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Shape wear
November 30, 2021

My experience was awesome no trouble at all. If you're thinking go for it you'll have no worries

Date of experience: November 30, 2021
New Jersey
1 review
0 helpful votes
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I love it so far
November 30, 2021

Awesome nice and easy, it took a second to get the hang of it to how I like it, but not hard at all. Makes my outfits look so much better.

Date of experience: November 30, 2021
Georgia
1 review
0 helpful votes
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Perfect fit
November 30, 2021
Updated review

It was easy with no hassles at all… And it came earlier then expected..

Date of experience: November 30, 2021

Easy peasy
November 24, 2021
Previous review

Easy peasy

Date of experience: November 24, 2021
Pennsylvania
1 review
0 helpful votes
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Perfect fit
November 30, 2021

Deals deals deals loved da free gift waiting for my $30. Back from sending $20.

Date of experience: November 29, 2021
New York
1 review
0 helpful votes
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Thanks
November 29, 2021

Thanks I thought it was bogo but on what I ordered it was. I wasn't aware that it was certain items and I didn't get anything free

Date of experience: November 29, 2021
Massachusetts
1 review
0 helpful votes
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I still need to receive my merchandise and ill then ill give an actual review with the quality.

Date of experience: November 29, 2021
Tennessee
1 review
0 helpful votes
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Amazing purchase choice...
November 29, 2021

Great selections on the site, easy ordering process. Exceeded my expectations.

Date of experience: November 28, 2021
California
1 review
0 helpful votes
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Great product
November 28, 2021

I love the belt. It snatched my waist. I'm happy with my order

Date of experience: November 28, 2021
Florida
1 review
0 helpful votes
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I went by the size chart like everyone else!
December 28, 2021
Updated review

I usually love everything I have purchased from you all. But this belt and the chart size didn't match very well. People need to know if you are a 14/15. Go a size up. The belt almost didn't fit around my waist.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 27, 2021

I love everything I have purchased from you all
November 7, 2021
Previous review

I love everything I have purchased from you all.

Date of experience: November 6, 2021
Florida
1 review
0 helpful votes
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It works
November 27, 2021
Updated review

Love this store, was easy to find what I was looking for

Date of experience: November 27, 2021

Easy to use
November 26, 2021
Previous review

Easy to use

Date of experience: November 26, 2021
New York
2 reviews
0 helpful votes
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Satisfied customer
November 27, 2021

Good so far, hope I like the products. Belly band does what it says. Happy customer

Date of experience: November 27, 2021
Nevada
1 review
0 helpful votes
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In love with shapellx!
November 27, 2021

My waist training wrap is everything I hoped it to be! If anything I wish it was a bit longer so I could wrap it once more but other than that it's great! Can't wait to try my full body workout set!

Date of experience: November 26, 2021
North Carolina
1 review
0 helpful votes
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It tore the first day
November 27, 2021

I love the fact there are different colors to choose from and the bigger sizes are in stock, however when i was putting mine on, it tore creating a big hole at the seam.

Date of experience: November 26, 2021
Nevada
1 review
0 helpful votes
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Review
November 27, 2021

Love how the website is set up easy to navigate customer service is amazing

Date of experience: November 26, 2021
Texas
1 review
0 helpful votes
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I love the company
November 27, 2021

I love y'all products and I love the quickness of the shipment

Date of experience: November 26, 2021