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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,792
value
44
quality
3,444
This company responds to reviews on average within 1 day

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36,970 reviews

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Louisiana
1 review
0 helpful votes
Follow Mya J.
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Great customer service, I purchased the wrong size shape wear the first time I ordered and the return/exchange process was smooth and efficient.

Date of experience: February 22, 2026
Florida
1 review
0 helpful votes
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Good Product
March 4, 2026
Updated review

I saw a video on Instagram about the product and was looking for something other than Spanx. Decided to order one to wear for an upcoming wedding. It works great, i love the waist contouring. I wish there was more contouring or control on the thigh area also... maybe work on that in the future. But otherwise overall was a good product. I ordered a XS, i am 5'2" and weigh around 140. I am fit, but getting older and need control to hold things still that used to not jiggle, lol. I do not consider myself a size XS usually a small, but always have to order the XS, if available, in shapewear... but honestly it could be tighter in the thighs for me. Please understand shorter, more petite people need the shapewear also... we still have the desire to smooth and control the jiggle.

Date of experience: February 22, 2026

Was good, easy enough, please don't do pop ups while...
February 11, 2026
Previous review

Was good, easy enough, please don't do pop ups while purchasing, us gen x hate that, thank you

Date of experience: February 1, 2026
New York
1 review
0 helpful votes
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Website Review
March 4, 2026

Improve gallery view quickview button to not block product image. It de-emphasizes the product I am trying to view and feels as though it is trying to trick me very rudely into checking out expressly. Other than that, your products have improved my life. Thank you :)

Date of experience: February 22, 2026
Texas
1 review
0 helpful votes
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Absolutely amazing shapewear!
March 4, 2026

It was amazing! I do not buy shape wear from anywhere else because this shape wear is so comfortable and sleek! Feels amazing on my body! I'm very excited to receive my new shape wear!

Date of experience: February 22, 2026
Alabama
1 review
0 helpful votes
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I never received my first order.
March 4, 2026

I ordered the same two products but it went to an old address. I tried to email and call shapellx but to no avail. I never wanted my refund…I just wanted the product delivered to the correct address. I was unsuccessful and just had to bite the bullet. It really crushed my excitement the first time but I'm looking forward to hopefully getting to have a great experience this time around.

Date of experience: February 22, 2026
Massachusetts
1 review
0 helpful votes
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Fits nicely
March 4, 2026

First time ordering and I ordered my correct size…. XL. I'm between 190-195 lbs. Very comfortable. I wore with and without the straps.

Date of experience: February 22, 2026
Pennsylvania
1 review
0 helpful votes
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Amazing
March 4, 2026

I love that the shape wear is seamless, makes you feel secure and at the same time feels like u have nothing on due to the mesh material

Date of experience: February 22, 2026
Maryland
1 review
0 helpful votes
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Love material
March 4, 2026
Updated review

The shapewear came and it looked and felt great but it was too large, reordered for a smaller size. It's very stretchy so I works recommend sizing down

Date of experience: February 22, 2026

It's was fine
February 19, 2026
Previous review

It's was fine.

Date of experience: February 9, 2026
Illinois
1 review
0 helpful votes
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Shapellx never let's me down!
March 4, 2026

I love the products because they wash great and return back to original shape! Comfortable enough for me to wear for any occasion!

Date of experience: February 22, 2026
Colorado
1 review
0 helpful votes
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Amazing
March 4, 2026

I absolutely love their products.
I am so excited about this jumpsuit I am going on vacation at the end March and I can't wait to wear it.

Date of experience: February 21, 2026
North Carolina
1 review
0 helpful votes
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A curvy moms dream swim suit!
March 4, 2026

Absolutely perfect fit. So flattering! I typically have trouble finding swim that is sexy, yet modest, and fits properly in all the right places. I have wide hips and big boobs and I've had three kids, this sucks in my belly, covers my stomach and belly button completely, lifts my boobs without any spillage. Just so so so flattering overall! I bought two more colors

Date of experience: February 21, 2026
Oregon
1 review
0 helpful votes
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If question your size or are in between sizes size up.
March 4, 2026
Updated review

Quality product. I did reorder the correct size. I ordered a medium, for context I am 5" and 155 pounds pant size 8 or 10 depending on brand. It was to small I ordered a large instead.

Date of experience: February 21, 2026

Quality Product Wrong Size
February 17, 2026
Previous review

The shopping was easy and the reviews were mixed on sizing. I am 5" and weigh 155 should have ordered a large not a medium

Date of experience: February 7, 2026
Tennessee
1 review
0 helpful votes
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Holy Shapewear!
March 4, 2026

I was able to fit into jeans I haven't worn in years thanks to Shapellx. It was comfortable enough to sit down in but did roll a bit at the top and thighs. Only noticeable to me, though. I will definitely buy a fuller body suit because their material is incredible!

Date of experience: February 21, 2026
New York
1 review
0 helpful votes
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Horrible shipping company
March 4, 2026

The shipping company is the reason I will never shop this brand again. It was too much of a hassle on where they can deliver and where they can't. Having to wait an addition 3 days to use another address that wasn't secure to receive packages.

Date of experience: February 21, 2026
New York
1 review
0 helpful votes
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Best quality ever!
March 4, 2026
Updated review

The quality and the holdability body wise is exceptional. I've washed many times and it has not lost it's strength in holding me together.

Date of experience: February 21, 2026

I'm snatched 🙌🏾🙌🏾🙌🏾🙌🏾🙌🏾
December 5, 2025
Previous review

The Shapellx has helped me greatly in losing and maintaining my weight. And as I said before... It has me SNATCHED 🙌🏾💕

Date of experience: November 25, 2025
Florida
1 review
0 helpful votes
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Okay
March 3, 2026

The material is fine but the quality of the garment is not as described I was somewhat disappointed. Alot of the discount codes didn't work also it's very pricey

Date of experience: February 2, 2026
Georgia
1 review
0 helpful votes
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Yes
March 3, 2026

Yes yes yes yes yes yes yes yes yes yes yes yes

Date of experience: February 21, 2026
District of Columbia
1 review
0 helpful votes
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Best shaper ever
March 3, 2026

Order a shaper before but it ran like stockings. Ordered another because they're are that good. Those also got runs in them. So I'm ordering another one. I will keep ordering and I still wear the other pairs even with the runs in them…

Date of experience: February 21, 2026
Illinois
1 review
0 helpful votes
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Beautiful suit
March 3, 2026

I recieved this and loved the material and style. Unfortunately it didn't fit me. So I gave it to my daughter. It looks great on her. So she will keep it.

Date of experience: February 21, 2026
New Jersey
1 review
0 helpful votes
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March 3, 2026

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Date of experience: February 21, 2026