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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Unfortunately this bra is not working out for me either. I'd like to return all 4 bras. This last order, the convertible bra, I ordered in a DD and the bra cup is smaller than the initial order that had a D cup.
I have no use for these bras and understand that there is no refund. Please issue a return label so I can get credit. I actually saw a bathing suit I like but I'm not sure the size.
I wear Victoria Secret bras and wear a 36D or 36DD. Shapellx bra cups are too small. I'm really considering getting the bathing suit instead
The bra is lightly padded and has very thick fabric that will definitely hold large breast. As for smaller breasted women like myself, beware. The fabric feels so thick and uncomfortable. It also flattens the breast instead of lifting the breast. I tried to return the bra but was told I can only exchange or get store credit. For this reason, I won't be buying from Shapellx again and do not recommend this website anyone. This is the first website that I've purchased a bra and can't get a refund.
"I had an amazing experience ordering from the Shapelix website. The process was smooth, easy to navigate, and everything went exactly as expected. I'll definitely be ordering again."
This is the only place I'll buy my shape wear. Return could be a little better but over all I'll keep coming back to purchase from Shapellx
Over all my experience has been good. I wish returning was a bit easier. It's a long process. That's my opinion
The support these bras give is amazing. The high waisted shorts hold everything in and is still comfortable to wear for hours.
The shapewear from Shapellx is quality. The fit is great and it's worth the price.
I made a purchase and immediately requested to return one of four items. I received email correspondence on exchanging. I selected an alternate item to exchange. I'm still in LIMBO... IDK if my return has been approved or if I should expect the exchange item in the mail. No direct word from customer service via email as of yet.
CONSIDERING I ONLY BROUGHT MY FIRST BRA HERE AT YOUR ESTABLISHMENT IT FIT PERFECT. I SHOP FOR BRAS ALL OVER FROM VICTORIA'S SECRET, LANE BRYANT, AND WALMART AND HAVE NOT GOT ANY GOOD RESULTS UNTIL I GOT THIS BRA.
I heard about shapellx and I wanted to see for myself. This product is very good. This is my second purchase from this company at each time I purchase I am satisfied.
I received my order and one of the item didn't fit so I contacted someone to return it and they were absolutely very prompt and helpful, Emily was great
Did not know that they were not returnable even if still in package, 2 bras don't fit and I'm out almost $70, would not have ordered if I had known
A good experience all around. Website was just a little bit hard to navigate, but much better than most. The shaper is pretty much exactly as described, and as desired.
Very enthusiastic about the products offered here. Looking forward to receiving my order, and trying these shorts on.
I couldn't fit it and I need a bigger size. A email was sent to me saying that I didn't have to return it. They will send me the size that I need. I need a XL.
I love that the woman tried it on to let us see the difference in how it makes you look.
Shipping was fast. But the product was bigger. I ordered a bra, and I'm size B, and the cups were one size bigger, so the bra runs bigger in size.
The bra I got was exactly what I was looking for. It gave me the back support i needed, all the weight is not on my shoulders. It's a pushup up bra, and it does its job, it doesn't cut my boobs in 2.
I got my package in the same week. I got 2 different sizes since I fluctuate on my weight and they both fix perfectly. No need for return or contact customer service. The best part is that I got them on sale
I've purchased several waist cinching/tummy control bathing suits from various companies and saw an ad for Shapellx. I figured why not? Extremely please with the quality, design, fit, and can honestly say it's now my favorite. I will be replacing my others with this brand and ordering more colors.
If you already have a buttocks then be careful purchasing the buttocks lift becuz it will fit funny at the leg/buttocks connection. Sorry hard to explain. Other than that it was everything I expectedz
Great support for back posture, soft materials. Met all my expectations. Now I just need one that is made without the thigh coverage. I would enjoy having the option of both, to accommodate my various clothing options.
Option was not available in black but pleased with the options available
Good shareware products. Just stop taking discounts back in taxes and provide free insurance for over $100 purchases as an incentive
I love my shareware. I should have ordered a size smaller to be more snatched but overall it's good and I'll be ordering more
I love the reviews on the shareware
This is a great product, true to size. I've ordered 1 size up in case it runs small and was surprised that it actually runs quite try to size. Arrived quickly, nice packaging.
Easy to pick. The only recommendation I would make is to indicate the fit of your garments for the first time purchases. Hard to decide the size
I am very pleased with how promptly and professional customer service responded when one item in my order did not arrive with the rest. So far my experience with Shapellx both in their products and services has been impeccable.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

