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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy to move around the page... I found what I was looking for in the page...
It was easy to move around the page...
Very easy to shop website. Very snug fit. True fit
I easily was able to return the product for a different size and shipping was quick.
This my first time actually ordering from their company. I was a little hesitant about the product but I'm going to see what it's all about
This my first time actually ordering from their company. I was a little hesitant about the product but I'm going to see what it's all about
Nice website with cute selection for plus sized women, However once receiving my order, even in a size 6x, and following what my measurements were, it still didn't fit, but it is so well made that I am keeping and will wear once I can fit it!
Nice website with cute selection for plus sized women
The size I selected was my average dress size. I can put it on, no problem but because of the short length between my bust and hips, there is too much material so it appears wrinkled not smooth as the images displayed on the site.
Great product, however in my opinion, it's not seamless underneath clothes like a traditional waist trainer.
So fast and easy with amazing payment options, and they have sizes to fit everyone
So fast and easy with amazing payment options
I placed the order two size to big and it feels like two sizes to small i called customer service and i can't replace it so hurt
Sizes for arm burners not sufficient for size needed for purchase
Sizes for arm burners not sufficient for size needed for purchase
Fits as expected. Shipping was fast with basic delivery. Overall all I love my results.
UPDATE,
I recd my items, very well made. Unfortunately, I could not get the shaper to cover my abdomen even though I ordered a 4x. I don't think these items are made for American women's sizes, as if I ordered a 4x here it would have been way too big. I am keeping both shapers (I only tried on one) the waist shapers belt so far is good, it is quite long and wraps tightly.
I was totally impressed with the many products offered for full figured women. Can't wait for items to arrive, thxs.
A songbirds music to our ears, Cathy. We're so glad you're loving them. Stay gorgeous.
Ordering was quick and hassle free, it only stook a short time
It was quick and found what i was looking for nice and soft and fit perfectly
It was quick and found what i was looking for
Never did get a 10% discount code as website states. Was contacted and offered $15 if I changed my review. I said give refund first and provided my order number as requested. No refund and no further contact
Shipped my order to another address... on the other side of the US. I am not a happy camper.
EDIT: They contacted me immediately to make it right. I appreciate that. Would order again.
Shipped my order to another address... on the other side of the US. I am not a happy camper.
Very helpful. Returned item. Trying to get refund. Charges or still being taken out of pay pal card.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality
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A songbirds music to our ears, Cathy. We're so glad you're loving them. Stay gorgeous.