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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The site was very easy to follow the guidelines were laid out and great detail. Everything was a quick fast super easy process with no confusion and lots of details for any information that I was looking for when I was hesitant to buy. Because of sizing
I was a bit impressed by the packaging as well as the quality of the products. I'd also like to add the timely arrival of my products was also a BIG plus!
Awesome! Amazing product thanks for the zipper area not a bad idea
Easy and quick check out is the first feature I appreciated from this website. The quality of the merchandise was very good but wash the way it directs you to.
Looking for shape wear was great on this site. Lots of pics and reviews helped me purchase my item
Hard to put on alone, and who wants to ask for help getting into body armor.
I was in love when I received my order. The slim furm tummy is a total game charger. Then I tried in the air slim padded butt made my dresses look even better. The material feels so soft and great quality. I use it everyday and will definitely buy more pieces! Next one will be the air slim butt enhancer in black.
Fast and easy. The body suit fits great and is breathable.
Love this shape and this is my second one. I will recommend.
Site is simple to navigate, reviews appeared to be honest and helpful. Just looking forward to getting my shapewear as all the department store shapewear I have tried has been painful and not flattering in the slightest!
Fast and convenient check out process with high quality products.
They said they will have to examine the order before return or not accept it and I still pay for shipping. I am really disappointed about the outcome of this transaction
It didn't add the discount at the end
Pretty great shopping, love the selection of different styles available for purchase. I was more excited rather than anxious for my package to arrive, and I am never like this specially when I am trying a new product.
I purchased a size small and was comfortable wearing all day at work with dresses and pants. My stomach coverage was perfect for me and loved how it was so flat looking, lol. I did have some slight rolling down from the top of garment, but wasn't bad. I will be purchasing more items due to the good and easy coverage for me. This is great for everyday use.
The bra is very comfortable and looks good but the sides allow a little spill over and the back tends to rise.
I ordered 2 bras and immediately contacted customer service on 5/12 to let them know they did not fit and I would like to return for a full refund. On May 14th I mailed the bras in original packaging via USPS and attached pictures showing them the tracking number. The items were received on 5/15 and I have been trying to contact customer service to get an update on my refund status. They have stopped responding. Last email I sent them was on 5/24. Still no response and no refund.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

