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ShapellxReviews 19,297

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,399
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,457 reviews

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Virginia
1 review
0 helpful votes
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I saw no real difference
August 18, 2022

Great had no problems. Shipping and handling were fine.

Date of experience: August 18, 2022
South Carolina
3 reviews
0 helpful votes
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Great company! Awesome products!
August 17, 2022

Quick & Easy! Ordering was easy, got my products super quick!

Date of experience: August 17, 2022
Illinois
1 review
0 helpful votes
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Long wait
September 16, 2022
Updated review

I wish the exact measurements of the garments were listed. I have a long torso... the wait was kind of long because my product wasn't ready in blk so they gave me beige instead. Overall, I like the products. I received a arm corrector and tummy control shorts.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 17, 2022

I wish the exact measurements of the garments were...
July 27, 2022
Previous review

I wish the exact measurements of the garments were listed. I have a long torso...

Date of experience: July 26, 2022
Maryland
2 reviews
0 helpful votes
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Just what I ordered
August 17, 2022

Delivered Quickly and product was accurate as described

Date of experience: August 16, 2022
South Carolina
1 review
0 helpful votes
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Amazing
August 16, 2022

Quick, and easy to navigate. Great product. Great service.

Date of experience: August 16, 2022
Georgia
1 review
0 helpful votes
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Great buy!
August 15, 2022

Smooth transaction, I have already recommended this product to family.

Date of experience: August 15, 2022
Tennessee
1 review
0 helpful votes
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Great with different body shapes for people of my size.

Date of experience: August 15, 2022
Pennsylvania
2 reviews
0 helpful votes
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In the IG video it showed women bigger than me wearing the Shapelix their stomach looked cinched in so I thought wow this is what I need. So, I did an impulse purchase because I seem like what I was looking for. Sadly, it did not do what it promised

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2022

Very impressed
July 25, 2022
Previous review

Very impressed

Date of experience: July 25, 2022
Georgia
1 review
0 helpful votes
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Perfection..
August 13, 2022

It's a great product line with unique needed blueprints that are smooth and comfortable. It definitely shaped me without being to loose or too tight.

Date of experience: August 13, 2022
New Jersey
4 reviews
0 helpful votes
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I've had nothing but great services with this company & looking forward to more.

Date of experience: August 12, 2022

My experience shopping with Shapellx has been wonderful
April 20, 2022
Previous review

My experience shopping with Shapellx has been wonderful.

Date of experience: April 20, 2022

Love my Shapellx & you will to
December 6, 2021
Previous review

Love my Shapellx & you will to. They are great & at a great price too.

Date of experience: December 5, 2021
Ohio
1 review
0 helpful votes
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Great
August 12, 2022

This was my first purchase material was good it did its job, shipping was quick. Only issue I had was the garment not being tight enough to hold the gut in more securely I know if I would have gotten a smaller size it would not fit around my rear.

Date of experience: August 11, 2022
New York
1 review
0 helpful votes
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Great fit!
August 12, 2022

Absolutely love it! It fit great and I felt confident.

Date of experience: August 11, 2022
Texas
2 reviews
0 helpful votes
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I love my Shaper!
August 11, 2022

I've been shopping with you guys for years! I need to be an ambassador!

Date of experience: August 10, 2022
Texas
4 reviews
0 helpful votes
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Thanks, Ammy!
August 12, 2022

Ammy was wonderful. She helped me to find the perfect dress for my daughter's wedding. First time in the shop - love the customer service and inventory. Thanks, Ammy!

Date of experience: August 10, 2022
California
1 review
0 helpful votes
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Will order again
August 10, 2022

I love this store your items really are good quality and they really work thank you so very much

Date of experience: August 9, 2022
California
1 review
0 helpful votes
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Keeping me in
August 9, 2022
Updated review

I love how fast & easy it is to shop & love the products

Date of experience: August 9, 2022

Fast & easy
January 20, 2022
Previous review

Fast & easy.

Date of experience: January 20, 2022

Preparing for weight loss surgery
August 20, 2021
Previous review

Very easy to find what your looking for. Highly recommend for plus size woman

Date of experience: August 20, 2021

Very easy to find what your looking for
July 30, 2021
Previous review

Very easy to find what your looking for. Highly recommend for plus size woman

Date of experience: July 30, 2021
Louisiana
1 review
0 helpful votes
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Great Quality
August 9, 2022

My order was shipped to in a timely manner but it was too big so I had to return it back and the return/exchange was very easy and my exchange went out very fast. However, it would have been an even better process if it was a free return since I had to pay for shipping initially. But about the product itself, it is a good of materials and it was. Made to last. For a long time.

Date of experience: August 9, 2022
District of Columbia
1 review
0 helpful votes
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Happy with the purchase
August 8, 2022

The belt works as advertised. I was happy with the results. It rolled a bit but it may be because I need to wrap it differently.

Date of experience: August 8, 2022
Michigan
1 review
0 helpful votes
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I love my product
August 6, 2022

Hope the shipping is not long, no timing was good.

Date of experience: August 6, 2022
Texas
1 review
0 helpful votes
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Wears great
August 6, 2022

Smooth, and comfortable works great. I like how it looks

Date of experience: August 6, 2022