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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,793
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,016 reviews

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Illinois
1 review
0 helpful votes
Follow Kenyatta R.
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Good shapewear
May 7, 2024

Good shape wear! I bought a dress that I probably would not have gotten if, I didn't have the shapellx on! It makes the dress fit in all the right places!

Date of experience: April 25, 2024
Connecticut
2 reviews
0 helpful votes
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Good well satisfied can't complain at all my body is well snatch no regret buying.

Date of experience: April 24, 2024
Texas
1 review
0 helpful votes
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Very good quality
May 7, 2024

Very strong and sturdy absolutely perfect. No complaints at all!

Date of experience: April 24, 2024
Florida
1 review
0 helpful votes
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Tall Girl Problems
May 7, 2024

The shipping was great! I think because I have a long Torso the size didn't work. I pulled it up too tight and was uncomfortable.

Date of experience: April 23, 2024
New York
1 review
0 helpful votes
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Great
May 7, 2024

Good they stand in an other level in business. It's another Era. Satisfactory!

Date of experience: April 23, 2024
Pennsylvania
1 review
0 helpful votes
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Better than most..
May 7, 2024

My experience was good, everything came quickly and arrived just as described.,

Date of experience: April 23, 2024
Maryland
2 reviews
0 helpful votes
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Very pleased
May 7, 2024

Pleased with the speedy shipping of the exchange item thank you

Date of experience: April 22, 2024
Wisconsin
1 review
0 helpful votes
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I haven't worn them yet.
May 7, 2024

I haven't use them yet! This is all I can say right now.

Date of experience: April 22, 2024
California
1 review
0 helpful votes
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Unhappy
May 7, 2024

Needed to return both products due to size and was rejected. Not happy!

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 22, 2024
Connecticut
1 review
0 helpful votes
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Shapely
May 7, 2024

It was quick and easy to find what I was looking for.

Date of experience: April 22, 2024
California
1 review
0 helpful votes
Follow Hannah V.
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The dress a got was absolutely amazing and it came quickly. I will definitely buy from Shapellx again.

Date of experience: April 21, 2024
Wisconsin
1 review
0 helpful votes
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Shapellx Shapewear
May 1, 2024

I ordered the XL shapellx and received it when it was scheduled to arrive. I bought the shorts one and love it. It is easy to get on and holds everything where it should. It actually had my pants falling off of me where before it would not, so easy to use the bathroom in it as well as take them off. I would absolutely recommend it to others. It is such a help. Thank you.

Date of experience: April 21, 2024
California
1 review
0 helpful votes
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Perfect for me
May 1, 2024

I absolutely love my shaper. It fits perfectly and pulls everything in giving me the perfect hour glass shape. It is comfortable and I don't have any issues in the bathroom. Thanks Shapelix 😊

Date of experience: April 21, 2024
New York
2 reviews
0 helpful votes
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Quality, best shape wear ever
May 1, 2024

True fit, I was Sorprised of the quality and how great shape your body, meaning you feel comfortable.
Was satisfied with my first but that a definitely true more of the products.

Date of experience: April 21, 2024
Maryland
1 review
0 helpful votes
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Perfect
April 30, 2024

My order was on time and fit beautifully. Ordering another garment today.

Date of experience: April 20, 2024
Pennsylvania
1 review
0 helpful votes
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Easy returns? No
April 30, 2024

I ordered from shapellx because they looked like a great product. I was very glad that they had "Hassle-free returns!" well it is NOT hassle free. You CANNOT do the return on line. You MUST email them first, then wait a few days, then you receive a reply stating what if we return 1/2 your money and give you a 30% off coupon on your next purchase? If the product does not fit and you requested a return why the heck would you want to keep it? I will not purchase from them again.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2024
Washington
1 review
0 helpful votes
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My shaper experience
April 29, 2024

I was really excited to order shapers from this website I watched the videos looked at the comments looked at the reviews and everything looked and sounded fantastic! My problem is the first time I ordered two small of a size so it wouldn't fit over my belly, so I messaged Shapellx and they responded quickly, I let them know that I needed a larger size they, asked for my measurements and they sent me a new one at no cost to me. No one I received my new one I was disappointed in how the shaper shaped my body, most likely because I didn't choose the right one for my body. So I'm hoping that I can lose some weight so I can wear the first shaper because it's looking to me like that will hold in my belly the way I want it to.

Date of experience: April 19, 2024
North Carolina
1 review
0 helpful votes
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Item was as expected
April 29, 2024

Came in a timely manner. Probably should have sized down

Date of experience: April 19, 2024
Nevada
1 review
0 helpful votes
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All good
April 29, 2024

Happy wife happy live online all good all good all good peace out

Date of experience: April 19, 2024
Oregon
2 reviews
0 helpful votes
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Love it!
April 29, 2024

It fits perfectly, hugs the body in all the right places.

Date of experience: April 19, 2024