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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I wasn't sure how to pick my size and got a size to big and just went back to reorder for a smaller size however quality and overall satisfaction is a 10/10 definitely recommend
Easy and fast 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍👍🏾😍😍😍😍😍😍😍😍😍😍😍😍👍🏾👍🏾👍🏾
I'm not good with measuring my body, waiting to save up enough to get the next size. I have an hernia belly, so it's a little difficult. Even though it's difficult to snap together, the service is excellent, which is why I'll willing to get another one, can't wait. Thank you Shapelex for your great services.
The sizing confuses me. The body suit came in size xs- small or med - large. So my torso just needs a small because the bodysuit is too long and doesn't fit the top of my body. It squeezes under my arms and I can't get the arm opening to fit properly. I'm going to fix it myself.
I wished I would have order a smaller size. I thought they was true to size so I order a XL I could have did a Large I feel like my XL is not tight enough.
I bought 3 items from you guy's and and one of the items fit me the other two didn't even the waist trainer didn't work
Don't doubt yourself! Go and order now!
The reviews and videos you've seen on Tik Tok, were TRUE!
Doesn't quite fit right. When I pull it up into position it felt like it was going to tear.
I ordered one size up and I'm having a hard time pulling it up. I suffer with arthritis in my hands.
My experience was great. Definitely would return to make purchases.
We used the luminescent and black lights to show it had been previously worn before sold to me. The sixez are chosen for me professionally by measuring not by standard sizing so no your sizes are not correct. Tge zipper in tge critgch was not zippable and broken. I will look into class action fileing because you actually owe me for doctor visits o had to make to have female exams sue to wearing used dirty female under garments. Total at this pointbis my refund plus 200$ doctor viscosity and medication plus embarrassing
I absolutely love this shaper! I've tried so many and mine work like this! Ty for the confidence booster!
I was sooooo excited to receive my order but by me being in an awkward between size I picked the wrong sizes. Customer service was sooooo great responding back to me and ensuring that I got the right sizes. They helped me with the exchange and sent the new ones right away! The quality of ALL of these products are AMAZING! Especially the waist trainer... I can't believe it! Thank you Shapellx!
Fast shipping! Great products & wonderful customer service!
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

