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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I received the products in a timely manner however, I needed a bigger size. Requested for an exchange and was told if I gave a review I could keep what I had and they would send the size I needed. Have not heard or received anything and that was almost a month ago. I needed this shape wear for an event that has since passed.
The best shaper I have ever spent money on. I will be buying them all!
My body looked so good! Very happy with this product
Unfortunately, their size chart does not match their sizes.I have ordered from them four different times and three out of the four times no luck.I have yet to receive the fourth Item, but hopefully this one will fit. As far as their customer service.They are prompt and getting back to you and they are very friendly as well as
understanding.
The shipping was fast. Quality was great. The sizing was off. The bodysuit was extremely long in the torso and seat. So uncomfortable. The emails are overwhelming that you begin IMMEDIATELY receiving once you create an account.
Everything was on point with this product the sizing was perfect and the most important part is this product t stood up to what was stated it would do! I will purchase more!
Came in a timely manner product was good no reason why I would not order again.
The love both shapers I purchased. They hold very well and smoothes out what I need smoothing. 😊 The only thing I would change it's a thong, but the two pieces that come together is a little bit only. I'm 5 5 in height 240 pounds. With that stated I would still purchase additional shapers.
My experience was GREAT if I had any questions about my order they was in contact with me right away.
Very good customer care. I got a different product when I lost the first one
I was truly disappointed with the products an the way they fitted. On the models and others exclaiming great reviews but the straps dig into my breaststroke, the leg area didn't fit as if it had been stretched by someone else
I like these underwear they make me feel really good when I put on my clothes
It was pleasant and easy … my daughter really likes the fit.
Love this product so much encourage several other women to purchase from here and they love it as well. They think I should probably be a motto for your products because I look extremely snatched and everything I've worn.
It's fits very well and definitely gives you an hour glass shape, and I love the fact it doesn't leave a panty line in your clothes.
Wonderful product! Variety of colors. Lots of pictures of different sized women.
Fit Perfectly and give me a great shape!
Thank you
It waas easy to order. The item took about three weeks to arrive. Putting on the shapellx was pretty difficult having arthritis in my fingers. It did trim about an inch anc a half but I cannot use because of the struggle to put on.
Not only is the customer service above average, but for anyone that's looking for that extra shaping support, this is definitely the company to go with. If you get something that is not to your liking, Shapellx will make it right! I'm very satisfied and pleased with their products and service.
Make sure you order the right size I really believe it's a good product I just ordered the wrong size
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members