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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,795
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,150 reviews

We monitor reviews for authenticity

Georgia
3 reviews
0 helpful votes
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Pretty good
May 29, 2024

There was nothing in particular about the service, it was regular shopping experience

Date of experience: May 19, 2024
Georgia
1 review
0 helpful votes
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The Second Time Around
May 28, 2024

My experience with customer service was good, but I was very disappointed both times when I received my shapellx, neither of them snatched my stomach flat like I saw in the ads that convinced me to buy it,all size women getting flat stomachs, but not me.So I looked at the page and you have different kinds of pressure,mild, light,firm.Well I only was there for what I saw in all those different ads 2 tries and I never got it.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 18, 2024
Virginia
1 review
0 helpful votes
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Too short in the torso area
May 28, 2024

I was really excited to receive my shaper I tried it on and disappointed that the torso part was too short.

Date of experience: May 18, 2024
North Carolina
1 review
0 helpful votes
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Shapellx Thong
May 28, 2024
Updated review

I have 3 different pieces of Shapellx I love the high waisted designs on them and loving the snatch that it gives I have lower stomach hangover due to past surgeries that part isn't included in the snatched support that is given to the waist area and when wearing the thong the hangover is all out yes the waist area looks wonderful but the stomach area.no as we all know every dress and pants you can't wear without a thong so please consider my request for the women with lower hangover...

PS considering making a high waisted snatch corset style Shapellx piece for all women

Date of experience: May 18, 2024

I love it
April 28, 2024
Previous review

Wonderful and I will reorder from this company again

Date of experience: April 17, 2024
California
1 review
0 helpful votes
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Fit is a little to generic
May 28, 2024
Updated review

I absolutely love the color selection but the sizing can be more wide like regular medium & regular large because it's a bit tight but lose in other places.

Date of experience: May 17, 2024

Windows are a little fast & sensitive
May 7, 2024
Previous review

Windows are a little fast & sensitive

Date of experience: April 26, 2024
North Carolina
1 review
0 helpful votes
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Great
May 28, 2024
Updated review

I saw the shapers advertised on Facebook and love the video on how they used different body types and it made me won't to buy one. I'm glad I did because I love it!

Date of experience: May 17, 2024

Very quick shopping and reviews are amazing!
March 3, 2023
Previous review

Very quick shopping and reviews are amazing! Love it!

Date of experience: March 3, 2023
Connecticut
1 review
0 helpful votes
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Yes
May 27, 2024

Works great for everyday use and gym.sucks everything in and shapes you nicely

Date of experience: May 17, 2024
New York
1 review
0 helpful votes
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Great fit
May 27, 2024

I've tried other types but this one fit and feel perfect. I love it...

Date of experience: May 16, 2024
Washington
1 review
0 helpful votes
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So many brands
May 27, 2024
Updated review

And Shapellx is the best. I've tried Skims, Shapermint, the OG Spanx and everything in-between. Shapellx has the best snaps, they're true to size and the absolutely the most comfortable bodysuits. I'm extremely confident in Shapellx, I won't wear another brand.

Date of experience: May 16, 2024

The best shapewear
December 21, 2022
Previous review

The best shape wear, perfect fit, comfy and high quality

Date of experience: December 21, 2022
Mississippi
1 review
0 helpful votes
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Great quality
May 27, 2024

I bought the same size as I had before however I've gained weight and cannot fit it so I'm going to be working being able to get back in it lol

Date of experience: May 16, 2024
Georgia
1 review
0 helpful votes
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Love this
May 26, 2024

I purchase this for my best friend bc we are so into Shapewear. I gave it to her for Mother's Day. She loved it. She said wearing a one piece is a game changer. I'm definitely buying me one too.

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
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Need of foundation
May 25, 2024

I should've ordered a larger size because it didn't have as much "give" (stretch ability) as I thought.

Date of experience: May 15, 2024
New York
1 review
0 helpful votes
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Shapewear
May 25, 2024

I love this Shapewear, I wear it everyday, it controls my stomach, after having a c section I was really insecure about the mommy fuppa and it hugs me and shapes my stomach great

Date of experience: May 15, 2024
Nevada
1 review
0 helpful votes
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I am 5'5 and 145lbs, I ordered a M/L... the middle part is tight and does hold me in, however the bottom thong part with clasps is so huge and long it hangs in between my legs and the sides on my hips continuously rise up, even when just walking from my dresser to the mirror to see how it fit. The top part does not work for my bust size either, I am small on top (34b). I am so bummed because I was really looking forward to finding a shapewear that worked, I don't think going smaller is an option as the this was extremely hard to get on and is extremely tight in the middle lol, which I know it's supposed to be, but any smaller and I'm getting stuck in it lol. I know this is a great product as there are so many great reviews, however for my body type it just doesn't work.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 14, 2024
Alabama
1 review
0 helpful votes
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Awesome 🥰
May 24, 2024

What you see is exactly what you get. The quality is great. Love it!

Date of experience: May 14, 2024
Georgia
1 review
0 helpful votes
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Satisfied
May 23, 2024

Best shape wear I've bought. They always answer with a Fast response

Date of experience: May 13, 2024
New York
2 reviews
0 helpful votes
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Great product!
May 23, 2024

Website is easy to navigate. Love that you can see and read previous customers reviews. Customer service is good as well.

Date of experience: May 13, 2024
Indiana
1 review
0 helpful votes
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I've had no problem ordering and also their response with questions asked.

Date of experience: May 13, 2024
Ohio
1 review
0 helpful votes
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Great experience faster delivery, good quality materials

Date of experience: May 12, 2024
Ohio
1 review
0 helpful votes
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Amazing
May 23, 2024

My purchase was worth every dollar. It proved to be comfortable and flattering when worn underneath dresses

Date of experience: May 12, 2024