Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
There was nothing in particular about the service, it was regular shopping experience
My experience with customer service was good, but I was very disappointed both times when I received my shapellx, neither of them snatched my stomach flat like I saw in the ads that convinced me to buy it,all size women getting flat stomachs, but not me.So I looked at the page and you have different kinds of pressure,mild, light,firm.Well I only was there for what I saw in all those different ads 2 tries and I never got it.
I was really excited to receive my shaper I tried it on and disappointed that the torso part was too short.
I have 3 different pieces of Shapellx I love the high waisted designs on them and loving the snatch that it gives I have lower stomach hangover due to past surgeries that part isn't included in the snatched support that is given to the waist area and when wearing the thong the hangover is all out yes the waist area looks wonderful but the stomach area.no as we all know every dress and pants you can't wear without a thong so please consider my request for the women with lower hangover...
PS considering making a high waisted snatch corset style Shapellx piece for all women
I absolutely love the color selection but the sizing can be more wide like regular medium & regular large because it's a bit tight but lose in other places.
Windows are a little fast & sensitive
I saw the shapers advertised on Facebook and love the video on how they used different body types and it made me won't to buy one. I'm glad I did because I love it!
Very quick shopping and reviews are amazing! Love it!
And Shapellx is the best. I've tried Skims, Shapermint, the OG Spanx and everything in-between. Shapellx has the best snaps, they're true to size and the absolutely the most comfortable bodysuits. I'm extremely confident in Shapellx, I won't wear another brand.
The best shape wear, perfect fit, comfy and high quality
I bought the same size as I had before however I've gained weight and cannot fit it so I'm going to be working being able to get back in it lol
I purchase this for my best friend bc we are so into Shapewear. I gave it to her for Mother's Day. She loved it. She said wearing a one piece is a game changer. I'm definitely buying me one too.
I should've ordered a larger size because it didn't have as much "give" (stretch ability) as I thought.
I love this Shapewear, I wear it everyday, it controls my stomach, after having a c section I was really insecure about the mommy fuppa and it hugs me and shapes my stomach great
I am 5'5 and 145lbs, I ordered a M/L... the middle part is tight and does hold me in, however the bottom thong part with clasps is so huge and long it hangs in between my legs and the sides on my hips continuously rise up, even when just walking from my dresser to the mirror to see how it fit. The top part does not work for my bust size either, I am small on top (34b). I am so bummed because I was really looking forward to finding a shapewear that worked, I don't think going smaller is an option as the this was extremely hard to get on and is extremely tight in the middle lol, which I know it's supposed to be, but any smaller and I'm getting stuck in it lol. I know this is a great product as there are so many great reviews, however for my body type it just doesn't work.
What you see is exactly what you get. The quality is great. Love it!
Website is easy to navigate. Love that you can see and read previous customers reviews. Customer service is good as well.
Great experience faster delivery, good quality materials
My purchase was worth every dollar. It proved to be comfortable and flattering when worn underneath dresses
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

