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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,641 reviews

We monitor reviews for authenticity

Mississippi
1 review
0 helpful votes
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True to size!
September 17, 2024

Quick ship. Great product. I would definitely shop again.

Date of experience: September 7, 2024
Mississippi
1 review
0 helpful votes
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Loved my purchases
September 17, 2024

Loved my purchases and I have almost bought EVERYTHING! I had just started wearing shapewear. And glad to have found Shapellx. Your product has changed the way I feel and look about myself. Truly a game changer. Thank you!

Date of experience: September 7, 2024
Maryland
1 review
0 helpful votes
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Fitting
September 17, 2024

All the videos do not show the models putting them on just the button up. I have asked for an exchange

Date of experience: September 6, 2024
Virginia
1 review
0 helpful votes
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Good
September 16, 2024

It was fine haven't seen any different yet. Let's see if it does work and then I will decide if it does it's job.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
Texas
1 review
0 helpful votes
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No transparency
September 16, 2024

Ordered and expedited then found it cheaper with faster delivery from Amazon. Received after vacation but have no clear indicator for how to return

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2024
Georgia
1 review
0 helpful votes
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Best Shaper Ever!
September 15, 2024

This shaper is worth every single penny! Will definitely be purchasing additional items.

Date of experience: September 5, 2024
New York
2 reviews
4 helpful votes
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Really good shapewear
September 15, 2024

I highly recommend shapellx. It's made very well and really snatch the tummy and waist.

Date of experience: September 5, 2024
Tennessee
1 review
0 helpful votes
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Not quite satisfied.
September 15, 2024

I ordered a small. It was just a little too big and didn't hold me in at all.

Date of experience: September 5, 2024
Missouri
1 review
0 helpful votes
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Just for me
September 14, 2024

I find something that fits my needs each time I shop.

Date of experience: September 4, 2024
Florida
1 review
0 helpful votes
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It was too bad
September 14, 2024

I was thinking it was gonna be more compression
And it was too big on me

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2024
Alaska
1 review
0 helpful votes
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It holds
September 14, 2024

I love it! It works great! Holds this belly in as needed

Date of experience: September 4, 2024
Massachusetts
2 reviews
0 helpful votes
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Ok
September 14, 2024

Ok ok ok ok ok ok ok ok ok ok ok ok
Ok ok ok ok ok

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2024
Virginia
1 review
0 helpful votes
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HONEST COMPANY
September 14, 2024

I LOVE THE PRODUCT AND THE RETURN PROCEDURE WENT VERY SMOOTH. PRODUCT WAS MY WRONG SIZE AND THEY QUICKLY RESOLVED THE ISSUE...THANKS AGAIN I DEFELY RECOMMEND YOUR COMPANY

Date of experience: September 4, 2024
California
1 review
0 helpful votes
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It was amazing!
September 14, 2024

Products are legit and true to size! Every item i order from here is amazing

Date of experience: September 3, 2024
New York
1 review
0 helpful votes
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Shapellx shapewear you can breathe in
September 13, 2024

I hated shapewear because it was to restricting but whew Shapellx changed the game for me I now have several of your items and I'm telling everyone and my people are buying and loving it as well. Good job, I'll be purchasing more. Thank you Shapellx

Date of experience: September 3, 2024
Virginia
1 review
0 helpful votes
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Size does matter
September 13, 2024

I ordered the core sculpt push up bra 40 C/D( way too small but cup size is fine) and a 40 E/F(the straps digs in to my skin which I don't like)

Date of experience: September 3, 2024
Florida
1 review
0 helpful votes
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I need to try again
September 13, 2024

The products I purchased I might need to find different products for myself.

I didn't like the fit of the shaping shorts. The color was great!

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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The BEST hands down
September 12, 2024

I own 25 different shapers but only one I has delivered true accuracy I love it

Date of experience: September 1, 2024
Arizona
1 review
0 helpful votes
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Lilac
September 12, 2024

Great happy with purchase. Will purchase again. Awaiting colors for other colors on my size

Date of experience: September 1, 2024
Texas
1 review
0 helpful votes
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Easy and products are great. Definitely my go to spanx! Thank you

Date of experience: September 1, 2024