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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was so excited for the product but when I received it it was too small for me so I was so sad
I love everything about it the material I love the zipper on the side is very comfortable I just lov
Orderd the black Black dress I'd have to say the dress definitely looks like it it snatch you in the arms are lose material definitely will not not snatch your arms if you have heavy set arms. Orderd the long sleeve shirt awesome along with a half long sleeve good.orderd the xl black leg spanx worked so good I have to not eat so much othere wise food is coming back up :) (oder size up) definitely a plus.over all good quality.
I love this product. It does what is stated it would do. I love how I look in my clothes.
The site made it easy to find and see what product I wanted to order for my wife.
I have never received my order. I have tried to push the an option that I have not received my order, but nothing was going through.
The only option what's this one.
This is ridiculous.
It has been four weeks now.
I am done waiting. I need my money back immediately.
I love this shaper. I wear it daily it's comfortable and easy to zip up close and best of all undetectable under my clothing.
I was very scared to order these for my wedding dress and I am glad I did. They are perfect! Low cut front and low back also different straps or no straps at all. And the have a zipper so you don't have to undress to use the restroom Just love them and they work for all types of outfits!
I wish I had more information on how the sizing works, I purchased a 2x but I should have gotten a 1x... I know for next time
Shipping was fast, and the shape wear actually smoothed me out unlike other brands they usually round me out and makes me look pregnant lol I love this shape wear!
Gave a great emphasis on my shape and was perfect for my celebration weekend! Comfortable and the wrap was the cherry on top
After stating that I could get a complete refund and NO questions asked. And you wouldn't even give me the courtesy of a return label
I ordered three products, all in large but they were too small, I reached out, customer service was responsive and sent me a 1X promptly. They fit! Good quality products.
This company has amazing customer service and therefore I am a loyal customer. I was not very happy with the product that I ordered, and I was really blown away on how easy it was to return the item.😇😇 again amazing customer service I would recommend it to everyone
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members