Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
He tenido una muy buena experiencia los productos son exelentes de buena calidad
My product is just ok. It only has a small amount of compression and it was not what I wanted.
It was too small, could not pull it up. I'll fasten it very disappointed. Because it was expensive and I can't even wear it.
I placed my order for a support garment based on the size guide provided. I received my purchase and it did not fit. So I went to the website to navigate the return process. To my surprise I was presented with the opportunity to give a review and keep the smaller size. I went with the offer and after 3 attempts of leaving a review I did receive the correct size. Will I order again...the jury is still out. However ladies all the advertisements are with women whom have had cosmetic surgery allegedly... That's my opinion...Thanks
True to size very comfortable my experience ordering this item was very easy
It took a very long time to come but they did give me my refund because it wouldn't have come in time enough but essentially it was a win win because shortly after the product came as well so I was happy about it I think because of holiday maybe it took longer not sure but the product does work overall happy with it
I ordered for firm abdominal compression but it gave me medium compression
The order came in the incorrect size and can't be returned as I got no return label total waste of 120.00 dollars
My item arrived about 2 weeks after purchase. Item was very well made and exceeded my expectations.
They never disappoint. Every piece of shapewear I have brought from you all fits perfectly and I recommend everyone to try Shapellx.
10 out of 10 shipping was quick and the product is to tier
Fast Shipping, Friend said item fits perfectly, exactly what she expected.
Fajas do snatch you, but I can't wear them under body con dresses. U can see every seam
A xxl is still small I don't like it at all. The bra only fits but not the bottom piece
Great! I got wrong size and the return was am easy process. I love it.
Mine was ripped in the butt area where Shear material is located. Major Disappointed
The product is of good quality however I think it was a little too big for me. I am a size 20 and think buying a medium would work. I realized I just need a small instead of a medium. I will keep the medium however, I just ordered it in small.
Even though it was tighter then i thought
I would have like strong support in this style. The cups were not holding up the girls to well I felt like they were going to fall out and because the style of my dress I couldn't pull them up. It was comfortable. I got a large, I am 5'2 190lbs
It was good but I have to send it back for a bigger size
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

