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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,396 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Exelente
January 6, 2025

He tenido una muy buena experiencia los productos son exelentes de buena calidad

Date of experience: December 2, 2024
Ohio
1 review
0 helpful votes
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It's ok
January 6, 2025

My product is just ok. It only has a small amount of compression and it was not what I wanted.

Date of experience: December 26, 2024
North Carolina
1 review
0 helpful votes
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It was to small
January 6, 2025

It was too small, could not pull it up. I'll fasten it very disappointed. Because it was expensive and I can't even wear it.

Date of experience: December 26, 2024
District of Columbia
1 review
1 helpful vote
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NOT SURE
January 6, 2025

I placed my order for a support garment based on the size guide provided. I received my purchase and it did not fit. So I went to the website to navigate the return process. To my surprise I was presented with the opportunity to give a review and keep the smaller size. I went with the offer and after 3 attempts of leaving a review I did receive the correct size. Will I order again...the jury is still out. However ladies all the advertisements are with women whom have had cosmetic surgery allegedly... That's my opinion...Thanks

Date of experience: December 26, 2024
Florida
1 review
0 helpful votes
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The correct size
January 6, 2025

True to size very comfortable my experience ordering this item was very easy

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
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Nice
January 6, 2025

It took a very long time to come but they did give me my refund because it wouldn't have come in time enough but essentially it was a win win because shortly after the product came as well so I was happy about it I think because of holiday maybe it took longer not sure but the product does work overall happy with it

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
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Weak compression
January 6, 2025

I ordered for firm abdominal compression but it gave me medium compression

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Not a good fit
January 5, 2025

The order came in the incorrect size and can't be returned as I got no return label total waste of 120.00 dollars

Date of experience: December 26, 2024
Alabama
1 review
0 helpful votes
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Shipping was not fast
January 5, 2025

My item arrived about 2 weeks after purchase. Item was very well made and exceeded my expectations.

Date of experience: December 26, 2024
South Carolina
1 review
0 helpful votes
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Customer for 3 years
January 5, 2025

They never disappoint. Every piece of shapewear I have brought from you all fits perfectly and I recommend everyone to try Shapellx.

Date of experience: December 26, 2024
TT
1 review
0 helpful votes
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It is seamless and it works
January 5, 2025

10 out of 10 shipping was quick and the product is to tier

Date of experience: December 26, 2024
District of Columbia
1 review
0 helpful votes
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Jay's Review
January 5, 2025

Fast Shipping, Friend said item fits perfectly, exactly what she expected.

Date of experience: December 25, 2024
New York
1 review
0 helpful votes
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Not seamless
January 4, 2025

Fajas do snatch you, but I can't wear them under body con dresses. U can see every seam

Date of experience: December 25, 2024
Alabama
1 review
0 helpful votes
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Product fitting
January 4, 2025

A xxl is still small I don't like it at all. The bra only fits but not the bottom piece

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2024
Michigan
1 review
0 helpful votes
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This is great and fits good!
January 4, 2025

Great! I got wrong size and the return was am easy process. I love it.

Date of experience: December 25, 2024
Texas
1 review
0 helpful votes
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Ripped
January 4, 2025

Mine was ripped in the butt area where Shear material is located. Major Disappointed

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2024
Georgia
1 review
0 helpful votes
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I love them all!
January 4, 2025

Easy simple.great overall. I really had no more words...

Date of experience: December 24, 2024
Texas
1 review
0 helpful votes
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Shapellx medium
January 4, 2025

The product is of good quality however I think it was a little too big for me. I am a size 20 and think buying a medium would work. I realized I just need a small instead of a medium. I will keep the medium however, I just ordered it in small.

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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It was good enough
January 4, 2025

Even though it was tighter then i thought
I would have like strong support in this style. The cups were not holding up the girls to well I felt like they were going to fall out and because the style of my dress I couldn't pull them up. It was comfortable. I got a large, I am 5'2 190lbs

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 14, 2024
Delaware
1 review
0 helpful votes
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I like the quality of the material
January 3, 2025

It was good but I have to send it back for a bigger size

Date of experience: December 24, 2024