On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The shapewear was perfect for my backless dress. It gave my boobs the perfect lift and smoothed my abdominal area straight out
Customer service was great and the exchange was easy. I would recommend this company to anybody.
I wear it usually during the day like 9 to 6, it helps me not to eat a lot, I can already see the difference of smaller waist. I wish they can bring xs size. I am medium but using 1 size down which is S
I reached out to customer service, via email to exchange items due to size. I have not received a return reply with instructions and return labels. Contacting customer service multiple ways is better than just having one way via email. Ineffective communication with customer service will more than likely deter customers from purchasing items. This must be fixed.
Have a problem exchanging the garment. I really need a larger sz
I got the wrong size and they let me get a new one for free.
The Shapeware gave me a beautiful silhouette. The shape was easy to enter in and gave Bathroom accessibility.
My experience was great I received my order on time in good condition it fit well no complaints
Great 😊 experience very quick and reply fast is arrived
Just ran smaller than anticipated, can't wait to keep on my weight loss journey and get in them.
Very satisfied with the products that I purchased. Everything fits well and good quality.
This was truly a great product! I definitely will be buying more for sure.
They had a great sale going on and the items that I chose fit perfectly the number one place to go to for shape wear changing women's lives every day. I have worn the body shorts and you can't tell under clothes that I'm wearing shape where I mean it fits perfectly. It gives the right amount of lift and it has a smooth. Look to it because you can't tell under clothes that you were wearing in shape where it looks natural. It enhances my curves. Thank you for making such great products. I have bought several products over the year shapellx address in several other body shaping garments and I'm pleased with all of them. Bridget Manuel
I haven't had the chance
to try it. Can't give my full review
Great dress, nice fit, hugs you n all the right places to give you a beautiful shape
Pleasure buying from shapellx nice expensive feeling high quality item I felt like I must have a body suit that has high quality material and nice pleasant design
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Lingerie Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members