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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered 2 items the mist weave skin flow full coverage and it fits perfectly. I also ordered 2 bras and could not wear them. I ordered a size too small and will exchange them for a larger size. I have never been disappointed with any of my items from Shapellx.
Able to order with ease as long as the size you want is in stock.
The only issue I had with "Reviews" they listed a size some ordered but do waist measurements. Plus, people with the same measurements ordered different sizes and it was a guessing game on what size to order.
Fit chart doesn't go along with what reviews say. And many of the reviews will say weight and size they bought but not so much their waist size. Fit chart says 28 inch waist should get S or M, but model size recommendation for a 28 inch wait says L. So it is hard to really decide what size to get, so I'm hoping I chose the right sizes.
My first experience was remarkable. I was sooo happy to find a product that really did what it was suppose to DO! I have more confidence and I look even better I'my clothes. I definitely will be purchasing AGAIN!
Very Easy to order. I hope the protection plan is true.
Shopping was fine and I received the shapewear Quickly. Umfortunately due to my disability, I cannot twist in order to close the garment and it rolls at my waist.
Love the overall fit, longer back for coverage of those challenging areas and the cup support.
I have tried repeatedly to communicate with you with little success. I want to return items for refund but have not had success. Return site does not appear to be responding. I am getting a little tired of this. I keep getting emails telling me to quit sending notices. I don't want a gift card. I don't want a replacement item. I just want my money back!
Purchasing this shapewear has been the best decision I have made, hands down! I have purchased other shapewear products and it worked ok but this one has been a game changer! Comfortable, breathable, simply amazing! Definitely will save mu coins to purchase additional products!
I like the colors (black n brown) however the cup size is too big. I'm in the process of sending them back for a smaller cup size I hope this will not be a problem. I would like a 48 C for both bras.
My lower abdominal isn't much but I was able to still see it and I sized down.
Envío en el tiempo requerido, los productos de excelente calidad
The panel beneath the cups began rolling up immediatley uponm my first wearing. Super disappointing as I purchased two. Will not try again.
I'm a busty woman and wanted to find a bra that was not only comfortable but provided enough support. So far, I have purchased 3 bras and they're all perfect. I will definitely purchase more.
I received my order in a timely manner and I was very pleased with the products
I am an actress and this is the perfect shapewear to wear under all of my costumes and the strap in the back is perfect to slide my mic onto for it to stay securely on my body when I don't wear a wig
My bodysuit was too big and they made the whole process of getting a smaller size flawless.
I liked most of the items I purchased. One I am in the process of returning, just because i liked the way the other two fit better and don't believe I will use the third one.
I really like this faja bodysuit from Shapellx—it fits as expected and gives great shaping. The only downside for me was the bra, which didn't work out, so I'm in the process of returning it. Overall, I'm happy with the bodysuit itself!
I am waiting on my refund, I sent the order back immediately and I have not heard anything about my refund as of today March 4,2026. Please advise
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

