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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The dress I ordered came in the mail quickly, the material and quality was superb and it fit so well based on the size guide on the website.
I placed the order for my granddaughter's prom dress. It came within a few days. We are very pleased with the quality and construction of the undergarment. I will shop with you again. I wanted to make another order for a 5 layer acrylic slip and strapless bra. Your prices are great except, the shipping charges were as much as the purchase. It wasn't even to get it here fast. I ended up going through Amazon with a faster delivery and no shipping fees.
It fit me just right getting ready for my trip. Thank you for also getting it to me on right when I needed
Unfortunately could not fit the items... Waste of money. I usely fit between a large and extra large in size so I ordered Lrg and can't fit the clothes
I love the fit! It doesn't squeeze me and hurt like other brands! The fit is perfect for me. I will be ordering more soon.
Seems like my torso is to long for the body suit to reach my breast. Fits the rest of my body. I just can't get it up to my chest.
Fits below my expectations. The design is for women who already have large but. It's too big in butt area
I was supper pleased with these shorts. Zipper is sturdy and the support it gives is exceptional. Will definitely be purchasing more.
Fits better but not much support. But thank you for responding back in proper time. Great communication skills. Keep up the great work. Will order again soon. I thank you thank you thank you thank you thank you
It really does the job I'm very glad I followed the trend to buy this shape wear bought 2 different ones now I'm going to buy a 3 rd
I received my order and for real no disappointment. Love this bra.
I will order in other colors.
Happy customer.
Holds in all the right places and emphasizes the good ones! Would like to purchase in more colors as well.
I can't wait to SHOP AGAIN, I LOVE EVERYTHING, made Me tear UP, I feel like Myself again! Thank YOU😘
I love the suit and have a shapewear which is fantastic and well made. I should've ordered a smaller size on the suit. Return/exchange was very easy and fast.
My order was too large and this company exchanged it very quickly. Thank you so much. At no extra cost to me as well.
Everything went fine thanks you know it fit me real good exercise that I wear properly no problem everything went fine it fits well no problem
Experience was amazing I greatly appreciate you all for making this experience so easy and less stressful. You guys rock.
Experience was great just hope I selected the right size and not have to return for an another size.
I received my order and tried it on and it didn't fit me like the videos I've seen prior to ordering. I tried teaching out to the company via email and messenger and I have yet to get a response. Unfortunately, I can't give a satisfying review at this time….
I put in to return it and I've been waiting to hear back from someone. I want to exchange it for a larger size.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members