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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,794
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,105 reviews

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Pennsylvania
1 review
0 helpful votes
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The quality of the material
April 18, 2025

The material is good. I think I should have bought a different shaper. I don't have any other remarks to make.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 8, 2025
North Carolina
1 review
0 helpful votes
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Shapellx review
April 18, 2025

I absolutely love my shapellx. The material is sturdy and it fits very well. I will be buying another one soon.

Date of experience: April 8, 2025
Tennessee
1 review
0 helpful votes
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Fits very tight
April 18, 2025

Fits very tight it took a long time to come but it doesn't look that smooth on me but it does help a little

Date of experience: April 8, 2025
Illinois
1 review
0 helpful votes
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Great wear
April 18, 2025

I love my shape ware! It does exactly what the pictures and videos show! You won't be disappointed!

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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Awesome Sexy
April 18, 2025

Enjoyable I enjoy this product and recommend it to anyone these Garments get you snatched have you ready completely add lift to them saggy spots

Date of experience: April 7, 2025
Montana
1 review
0 helpful votes
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Very pleased
April 17, 2025

The bathing suit was just exactly what I wanted. Great fit and true to size. A very flattering addition to my vacation wardrobe.

Date of experience: April 7, 2025
Georgia
2 reviews
0 helpful votes
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Not true to size
April 17, 2025

The bra was extremely too small and the shaper was too small. I was really unsatisfied with my purchase.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2025
Rhode Island
1 review
0 helpful votes
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It took a while
April 17, 2025

I ordered 3 pieces but only one came which was the Air Slim Butt Lifting High Waist Panty. However, what I ordered didn't disappoint at all. It did what it was suppose to do. I will definitely order again, hopefully I'll get my products in a timely manner.

Date of experience: April 7, 2025
Florida
1 review
0 helpful votes
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Bra with underwire
April 17, 2025

It's a nice bra but the size isn't accurate. I ordered a 3 8D and it's very small on me. My size is 3 8D but I'm guessing the one I ordered runs small.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2025
Texas
1 review
0 helpful votes
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Held Me Together All Night!
April 17, 2025

Needed shapewear for my daughter's upcoming cotillion and the dress I wore was absolutely stunning. The only thing is I felt very loose in it. I ordered this shapewear and it held me together all night. I made the dress even more flattering by flattening the tummy area and lifting the rear. I will definitely be ordering more products to ensure I am ready for any occasion to look my best! Thanks Shapellx!

Date of experience: March 22, 2025
Illinois
1 review
0 helpful votes
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Great Concept
April 17, 2025

It's a great concept but too small for my 42 DDD. I would have loved for the bathing suit to have worked for me.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 7, 2025
California
1 review
0 helpful votes
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Love it so much
April 17, 2025

I just need to exchange two items that fit a little too snug for comfort but love every item! Will definitely be making more purchases in the near future

Date of experience: March 31, 2025
Mississippi
1 review
0 helpful votes
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Runs smaller
April 17, 2025

I ordered my pieces according to my size and the sizing chart but they didn't fit when I received them. They fit way smaller than expected so I would suggest sizing up.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 6, 2025
Virginia
1 review
0 helpful votes
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Sweat vest
April 17, 2025

The sweat vest is great!
The mystery box item did not impress me, it did not fit like I expected it too. Too tight, too short but I can't return it because in the craziness of trying to get it off the sticker liner came off which means it is no longer a returnable item.

Date of experience: April 6, 2025
New York
1 review
0 helpful votes
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Not what I expected
April 16, 2025

I may have bought the wrong size because it rolls down in the back and pokes me in the back and side I was able to pull it up with little effort but after about 45 minutes I had to yak it off

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 6, 2025
Illinois
1 review
0 helpful votes
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It's okay.
April 16, 2025

Was just looking for supportive panties to wear whenever I want a little support. If I pull them up to my bra, it exposes some ugliness. IFKYK. If I cover the ugliness, I have a muffin top in front and back and it wants to roll.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 5, 2025
Ohio
1 review
0 helpful votes
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Good product
April 16, 2025

Fits well, makes it easy to get on & comfy. Not for under everything but it gets the job done enough

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 6, 2025
Ohio
1 review
0 helpful votes
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I still haven't received my order
April 16, 2025

I'm very upset that I still haven't received my order someone was supposed to call me and I still haven't received or call yet

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 6, 2025
New Jersey
1 review
0 helpful votes
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Bathing suit
April 16, 2025

Love love LOVE this bathing suit! It does exactly what the ads say. Shappellx is hands down the best shape wear. I own multiple items. Never disappoints!

Date of experience: April 6, 2025
Illinois
1 review
0 helpful votes
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Absolutely Amazing
April 16, 2025

I will definitely be buying more items from this website. No back fat showing in either bathing suit.

Date of experience: April 5, 2025