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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Despite being out of stock in the original shapewear that I wanted, I was able to purchase a similar product and received the package quickly. Despite the shapewear not fitting exactly as I'd hoped, it does exactly the job it is meant to (my waist is SNATCHED).
Size small was too small. Did not attempt to even try it on. Exchanging for a larger size. Good quality
Not completely satisfied, and too much trouble too return. Please make it easier to call and speak to someone. I'm older and not very technology savvy.
I was not happy return the product so now I'm waiting on m y refund thank you so much I really appreciate your help
Just got my shapewear and it is everything. I am snatched in all the right places and love that it gives my booty a little lift. I will definitely be returning for more.
Product or not as expected, beautiful description however the slip dress only goes to the thigh area thinking that it was a long length shaper slip dress going beneath the knee. Totally disappointing and the material is wonderful however the way it's made leave something for a little desire. It needs to have different material at the bottom of the dress to keep it from rolling up something to keep it the shape apart secure and not to ride up on the thigh if you're going to keep it low or cut off at the thigh.
Helped me with me my fit issue and offered an exceptional resolution.
Very comfortable, true to size. Gave a nice lift. Very comfortable, true to size. Gave a nice lift Very comfortable, true to size. Gave a nice lift Very comfortable, true to size. Gave a nice lift
The shapers I chose didn't give the support in areas needed for a mother of 5… However, I m sure they fit well for more sculptured bodies.
I ordered the shapewear & the mystery box & neither fit 😔 I am very disappointed because I was looking forward to wearing them just 2 find out they don't fit. Money wasted. The excitement is gone
I tried it on and it's nice to the butt lifting and it does tighten your sides but it wasn't snatching my tummy at all and I probably should've found one that does. This one isn't compression and I was thinking it was. But I'm still going to keep it I'm just going to find a better one because I do like Shapellx. All the reviews I've seen are great reviews I just need to find the right one for me.
I absolutely love it! Comfortable and t u c k s where it needs to. I also brought the black and beige lace bra it's so pretty and soft however I bought the wrong size and I will be able to get a new one towards the $30 coupon I got to buy another one awesome
My order number is associated with someone else's order and I'm having issues trying to exchange my order.
The shapellx isn't comfortable at all. I wore it for a few hours and had to take it off. It actually hurts after wearing for awhile.
Great undergarments that will have you looking flawless and comfortable! Don't hesitate... order today!
Great experience with customer service thus far. Hassle free and easy. Their products are great quality, however I seem to size incorrectly when I order certain products. I've never had an issue returning anything.
I tried it on as soon as I received it and it fits perfect. It's comfortable it's stretchy and breathable. I would recommend to all women who are in need in the near future I will be ordering more from Shapellx
I love it, fits like a glove. I love the way the seamless shapes looks, no one will know that you're wearing it
I order two items they didn't have color had to chage it no problem but the same thing with the other items. Now instead of letting me know about both. They ship the item and we i ask if both were arriving. They let me know they didn't have the color I ordered. Why if they both were on the same order..
Need to exchange... that process... too much to do!
Wanted to get jumpsuit but probably won't order from you again
Love them but you can definitely see the outline aka the lump it creates in tight fitting clothes, especially in the thighs
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members