Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The quality of the bag is not that great and that is definitely not Italian leather but again I'll make it work
Awesome! I decided to size down. Only due to me wanting a more snug fit. The size was good in my og size but ya girl wanted to look a little slimmer. Absolutely recommend this brand!
Very comfortable, money well spent. Only wish the pee opening was a little bigger. Other than that grat buy.
Product to small. I requests for a larger replacement on April 17th Haven't heard from them. They said that as soon the product was available they you let me know when they shipped it out. Haven't heard anything. Not happy right now.
Works as advertised. Comfortable fit. Is the perfect undergarment for my dress. Love it! It doesn't squeeze or bind in any way
I had to do a exchange because I order the wrong size… the exchange process was smooth and I received my replacement item really fast. Great customer support!
I'm loving my shapellx. It snatches you in all the right places. Love handles gone, flat stomach perfect and loving the long zipper for easy bathroom usage.
👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾
Yes it does what I wanted it to do. I brought 3x, a little lose around thighs. I'm need a 2x. Next time. But I would recommend for sure
Have not heard back from customer service on how I can return an item. Lagging in response will surely narrow my window for returns. Only wanted to return 1 of 2 items but it seems it quite difficult to do so.
This product really snatch my body right. It feels good next to my skin.
I recommend this product.
~Satisfied customer.
Robyn Mitchell
I was skeptical ordering this shapewear. It does it's job. Lifts the butt and gets rid of the curtain belly. But, if you're like me and you have a larger belly, the waist doesn't go all the way to my underboob and it does roll. I have back rolls and the garment rolls down. I like the material and i do feel thinner wearing it. I may order the one with shoulder straps next.
They fit so well and I love it so much. My stomach was tucked in as if I don't have big tummy. I will be buying it again. Love it so much.
I should have gotten a Xtra large. I can get the pieces on but I feel lumpy. I will definitely try to buy more one day. I'm hoping to lose some weight so I can fit in it
I got my size and it was too tight! It was extremely suffocating and I did not like the huge hole in the bottom.
Quality not as expected. Inaccurate measurements. Returns are not easy take forever to respond email
Shaper is of good quality, but the zipper in the crotch is uncomfortable and unnecessary. I recommend just a fabric opening is preferable.
All good thanks that's why I don't do these ratings it's too time consuming see I have to keep typing just to get out of this that's why I won't do this again
I bought this to go under a skin tight dress and I could see the zipper, thigh straps, and butt lifter. I could not have worn it in public for sure. The top strap was also itchy.
Great quality and customer service the delivery was accurate timing is will be purchasing merchandise again
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

