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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,799
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,430 reviews

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New York
1 review
0 helpful votes
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Amazing and fabulous
May 13, 2025

Love the product and service. Truly amazing. You are regret it if you order from them not surely take care of you.

Date of experience: May 3, 2025
Iowa
1 review
0 helpful votes
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Cute!
May 13, 2025

A little tight if you have a long torso, but I just went up a size and it worked. I don't have much more to say about it I don't know why they require 100 characters. It's a nice suit, gonna wear it in Mexico.

Date of experience: May 3, 2025
Wisconsin
1 review
0 helpful votes
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So I was hesitant to try on my shapellx because of already thinking I may have to return for another…however, I tried on my shapewear and it fit perfectly for me. I was too excited. I got it right the first time.

Date of experience: May 3, 2025
Maryland
1 review
0 helpful votes
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The tightening of these leggings are exactly what I've been looking for. Im pleased. I'm tall so I love the length of the leggings as well. I also love the material very comfortable.

Date of experience: May 3, 2025
Texas
1 review
0 helpful votes
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Good experience. I need to return the 2 bras they are too small Please call me *******573. I 30 days to return.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 3, 2025

Quick and easy
April 21, 2025
Previous review

Quick and easy

Date of experience: April 11, 2025
Tennessee
1 review
0 helpful votes
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I love it!
May 13, 2025

It fit perfectly and I love it! I would definitely recommend and will end up buying another one. The delivery was fast as well.

Date of experience: May 3, 2025
California
1 review
0 helpful votes
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I look good and I feel good!
May 13, 2025

The moment I tried it on, I noticed that it wasn't too restrictive on my waist. I immediately loved the feel, and it didn't feel like it was too small or too large. Plus, I looked good! Highly recommend 🤩🤩

Date of experience: April 25, 2025
Iowa
1 review
0 helpful votes
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Great quality and comfort
May 13, 2025

The garment has strength, quality and comfort. Unfortunately for me, my apron belly is extremely big, therefore I didn't get the full desired results, but it is the best shape wear I've ever owned!

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Great garment!
May 13, 2025

It's a good garment light weight and fitting but I wouldn't say this is a garment to wear post surgery more like a shaper under clothes

Date of experience: May 2, 2025
North Carolina
1 review
0 helpful votes
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Satisfied and dis satisfied
May 12, 2025

The bra was very comfortable but I hated having to wait 3 weeks for a return label. Needed a smaller cup size

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Wrong size ordered
May 12, 2025

Quality is good but fit is too large, will update when I receive a smaller size, I am expecting amazing results based on the videos advertised.

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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I love it!
May 12, 2025

This is the best purchased I made. I love the fit. This is the 4th one I brought and they all wear very well and are very comfortable

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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It did exactly as I hoped and more thanks for the prompt delivery and I also enjoyed the random gift. I will definitely be back to order more in the future.

Date of experience: May 2, 2025
Arizona
1 review
0 helpful votes
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Fantastic Mood
May 12, 2025

I was so excited to receive my Shapelix, now I am the happiest mom/ grandma because I look my best in years.

Date of experience: May 2, 2025
Indiana
1 review
0 helpful votes
Follow Shanika J.
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It doing exactly what it supposed to do. I will be going back for a different shape wear. I have never own something of this caliber. Although I do have a lil bit problem breathing in it but can't complain. It helping me with my weight loss journey.

Date of experience: May 2, 2025
Pennsylvania
3 reviews
0 helpful votes
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Quick delivery
May 11, 2025

Received my shareware, quality is good, shipped really fast, loved the color also, will order again.

Date of experience: May 1, 2025
Georgia
1 review
0 helpful votes
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Experience
May 11, 2025

Okay experience not the greatest shape wear, it doesn't snatch in as you have advertised. Not satisfied

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2025
Virginia
1 review
0 helpful votes
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Not happy at all
May 11, 2025

My experience was not a positive one!@@! 😌😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔😔🤢😔😔😔😔😔😪😪😪😌😌😔😔😔😔

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 1, 2025
Pennsylvania
1 review
0 helpful votes
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The fit is good
May 11, 2025

It snatched me perfect. I ware it and can't tell if I have one on I tell my mom and sister to get there order. I will be order some more of these.

Date of experience: May 1, 2025
Illinois
1 review
0 helpful votes
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Great experience
May 11, 2025

Customer service was great online. Need a little more help with the phone line can't speak to a person. But overall my experience was excellent

Date of experience: May 1, 2025