On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
That's not the question I asked I'm trying to return my three pieces and exchange a size and I got a return label and I'm only asking if the return label is for all the pieces because the status only shows returning one two pending review. Please advise I only have 30 days to return. Thank you.!
The shape wear rolls down and doesn't snatch me in the way I was hoping. The site doesn't inform you when items are out of stock so I had to wait 3 weeks to receive my item only AFTER I reached out to customer service to see what was going on.
The delivery took longer than expected but i am satisfied with the products...
I am 6' tall and have had a terrible time trying to find a suit that actually fits. I previously purchased a shape wear swimsuit (laces up in the back) from a different company and liked it, so I took a chance. Not only does it fit perfectly, but it arrived early, Literally 2 hours before I left for my trip! The swimsuit is beautiful. I got the red with the lace- up section at the waist. It's super comfy and supportive-- especially the criss-cross aspect of the straps! In addition to the beach, I also wore it under my clothes to hike to waterfalls in Hawaii. This suit has replaced the one to which I previously referred, hands down!
I never wore shapewear before. This one piece was perfect and it didn't make me feel uncomfortable. I was able to enjoy the day and not think about my outfit. The built in bra and opening in the bottom made it so easy to manage. Highly recommend.
The bathing suit quality was amazing, the delivery experience was quick as well. I would recommend this product/ brand with no hesitation
Not quite what I expected but nice altogether. A bit loose on the back end. After noticing all the ladies that had advertised the bathing suit. Had big bottoms. Meh.
Fast shipping. Products are great quality. Shorts are amazing. Really do lift your butt and shape your abdomen. Mystery items are amazing as well.
I ordered 3 items, all the same size, but only one of the items fit me correctly. I've returned the other 2 items and I am still awaiting my refund.
I love how my clothes fit now. I'll be buying in another color. Very travel and everyday wearability. I work with kids and it's so comfortable that I forget that I have it off.
I need to exchange them or refund them. I really wanted them but I ordered a small by accident and 2x to small for me
The garment was too small. I ordered my size. Couldn't get in it comfortably. This was my 2nd order placed. VERY DISAPPOINTED.
Run don't walk ………….
True to size……………….
Excellent quality…………….
Fast shipping…………………….
Brought 2 the panty one and the thigh one Gives an excellent pump lift to butt
Love it
It was okay until it wasn't okay so gonna have to try it on a 3rd time maybe I ordered the wrong size 😕
I am so happy I ordered this shaper! It fits like a glove and comfortable! I have nothing bad too say
At first sight I thought it was too small but when I tried it on without difficulty. I was astonished by how my waist and stomach was snatched and booty was lifted!
Easy to find your size and maneuver the website found what I wanted and purchased!
Arrived fast and works great! I have no complaints and the free gift was even better! I highly recommend trying the shape wear. It is the second time I've ordered from them and I'm pleased every time.
I accidentally ordered a small instead of a large and was able to get the correct size in the mail not so long after. Though, I didnt receive any notice before hand. I like the swimsuit though and I am excited to wear this summer
Buscaba una faja para mi vestido de novia y encontré la mejor …
Cómoda y súper bonita.
Ideal para un vestido con un gran escote en la espalda. La recomiendo 100% peso 178 libras y pedí talla L
It was comfortable but I think I should have ordered down a size. It did smooth out some of the bulges but again, I think I should have ordered down. I will be ordering another one soon.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Lingerie Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members