On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Don't stop doing what yall do best because everything is perfect and thanks for free gift. Everything was well packed and I vot my order in a timely manner
It ook a long time, but I'm not too upset because I love Shapellx... But I don' t like being forced to write a review after work
It's really nice, I just wish it would stop sliding up whenever I'm moving around a bunch, like if there's a way for the hip area not to roll up it would be perfect
Ordered 2, received them separately. One is imperfect in that one bra cup appears to be bigger. One cup fits perfectly but the other is too big! I will return it for a refund. I have ordered other items and the were fine.
The shape wear is just as on site. Get your measurements and order accordingly. I got it to wear under my wedding dress so haven't used it for it purpose yet but wore it for 30 mins and it was comfortable.
The shaper fits so well
Super comfortable Sucks everything in
Feels like a hug Thank you so much for this product and I will purchase more
Experience was great customer service was good received my order quickly the product fits well it very comfortable
Came in a timely manner. Wish I ordered more items! Will definitely be ordering more shapewear. My product fits me really well and does not roll down! Very comfortable. I would like more tummy control and will be ordering more items
It was great. It fits. I don't want to write this review but they won't quit emailing me. I am excited to wear it at my wedding. This wants at least 100 characters.
I washed this when it arrived. I washed it 2 more times since then. I just tried to put it on again, today, and it still smells like fried liver and onions. I hung it in my closet and now my blouses smell the same way. I wish I could say something nice about it, but I can't. I have ignored the invites to leave a review hoping to have something nice to say, after the smell was washed out. But, I'm sorry it sinks and I am disappointed with my purchase. The free gift that I received did not smell like that at all.
My shopping experience was great. I appreciate the size charts and models. The discount code was easy to apply and everything posted to my account right away.
I received my product and it was too small. I was trying to exchange for a bigger size and had trouble trying to do that through the app
Your product is very high quality. However, this product is not for me. I exchanged my order a bathing suit for an underwire bra. I do not like the fit on either one. I would like a refund. I will gladly send both items back. I would recommend your product to anyone.
Thank you for your great service
I put the bra on for one day and the wire came out. Didn't last a whole day. Not happy with the quality of product.
I bought size small but maybe they run bigger than normal size it just didn't feel fit right. In the belly I didn't feel any tightness and on the butt instead of lifting didn't do much there. I think it's just the size they run big, I don't know. But material feels good.
The product fits amazing and is comfortable to wear all day.
I bought the legging to workout in but I'd rather wear to run errands.
Third time purchasing from them and I'm quite satisfied with each purchase and customer service. The shorts type shapers I thought would dig into my legs and have that sausage look, and it didn't. Very happy!
It bulges in the back leg area as I try and pull it up, not flattering at all. I'm going to order a panty, to help with my stomach area
My hardest part is getting it on! Lol but once I got it on it pull all in place. I would recommend it to other to give it a shot. You will not be disappointed
At first, my experience was not going well due to a mishap with my address and shipping. But eventually the service team sent me a new order and I got exactly what I wanted. Happy with the end result!
That's not the question I asked I'm trying to return my three pieces and exchange a size and I got a return label and I'm only asking if the return label is for all the pieces because the status only shows returning one two pending review. Please advise I only have 30 days to return. Thank you.!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members