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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,796
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,191 reviews

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California
2 reviews
0 helpful votes
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I returned the product
June 4, 2025

The swimsuit top was I'll fitting, though I can see how it would work for some people. I returned both swimsuits and while the refunds took a little time, it appears they are processing. It was worth a try!

Date of experience: May 25, 2025
Florida
1 review
0 helpful votes
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Great products
June 4, 2025

Great quality products! Will continue to order more items. Have ordered shapewear from here and I love how they feel and how they snatch all the fluffy areas that need a place to hide!

Date of experience: May 24, 2025
Pennsylvania
1 review
0 helpful votes
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They Fit very well i just tried them on, no real struggles getting into them. I bought them for an affair comming up in July which is why I wish I could have gotten them in white..

Date of experience: May 17, 2025
Georgia
1 review
0 helpful votes
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Shaperwear
June 3, 2025

I have purchased several pieces and have been extremely satisfied. Great quality! I would recommend this line to anyone who needs the support and confidence to looking superb in their clothing.

Date of experience: May 24, 2025
Alabama
1 review
0 helpful votes
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I can't wait to try my things out. I must say I LOVED the 2 pieces selected for my mystery box. As long as every piece does what it's intended to do, I am definitely a customer for life! đŸ€Ž

Date of experience: May 24, 2025
New Jersey
1 review
0 helpful votes
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Perfect fit
June 3, 2025

Everything fit perfect. Very happy with my purchase. Fast delivery. Great quality. I will definitely recommend this product for anyone

Date of experience: May 24, 2025
Georgia
1 review
0 helpful votes
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Missing item
June 3, 2025

Have not received my bra from Shapellx yet but my other orders I have received from them still waiting on that order

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 23, 2025
Virginia
1 review
0 helpful votes
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Great Product
June 3, 2025

I received my shapewear and when I tell you it is amazing! IT IS AMAZING!. I wear it all the time everyday because it is that comfortable. It came with a free bodysuit so that was a major plus. I so recommend and will be buying again soon.

Date of experience: May 23, 2025
Canada
1 review
0 helpful votes
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Very satisfied
June 3, 2025

Great expérience. The items are very good quality and so comfortable. I recommend them. The materials are respecting the skin

Date of experience: May 23, 2025
North Carolina
1 review
0 helpful votes
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I love the material and fabric
June 2, 2025

Absolutely incredible! I am AMAZED! I love the side zipper and the zipper on the bottom of the material. So slimming and compression is GREAT

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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I'll be BACK!
June 2, 2025

Wonderful all the way around (my curves)! 😁 I was pleasantly surprised by the fit, compression and workmanship. To be honest, I could probably go down a size... But I'm just so pleased with how it feels I'll just buy another in a smaller size!

Date of experience: May 14, 2025
Maryland
1 review
0 helpful votes
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I really like how it fits and I look forward to purchasing more items on the website. It came on time as well. Thank you

Date of experience: May 23, 2025
New York
1 review
0 helpful votes
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Not impressed
June 2, 2025

Was not completely pleased with my first time experience with the shipping process and their communication process leaved a lot to be desired. Calling no one ever picks us, emailing took forever to get a response. But silver lining when I eventually got a response my package was delivered in time for my event. Also my shapewear didn't fit as expected... overall I can see myself not ordering again. But hey you can't please everyone.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 9, 2025
Ohio
1 review
0 helpful votes
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Poor communication
June 1, 2025

They give you the wrong dates and changes often no communication. I'm pleased with the product, but I would like better communication.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2025
New York
1 review
0 helpful votes
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Nice Material
June 1, 2025

It fits just right and I wear well with nice outfits. I would recommend to others and will continue to buy their shapewears.

Date of experience: May 22, 2025
Pennsylvania
1 review
0 helpful votes
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Size Issue But I Kept It!
June 1, 2025

I love this shapewear but I should have sized down. I followed the measurements to perfection and it fit, but it didnt flatten. It didn't snatch me, and I barely have a stomach and thin everywhere else. Just that post pregnancy apron belly. It smoothed me out and I will use it for this comfy days like running an errand. Still looking for night out shape wear and this time I'll size down. But I love it and do not regret getting it.

Date of experience: May 22, 2025
Washington
1 review
0 helpful votes
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I am 5'7", 180lbs with a 28 in waist and 42 in hips, so my legs carry a lot of my weight. I wish this swimsuit was just slightly more elastic or had a little more give in order to get it on because I end up hopping around, LOL. However, looks SO good once I squeeze it on.

Date of experience: May 22, 2025
New Jersey
1 review
0 helpful votes
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Shape wear
June 1, 2025

Made well and great compression. Shipping was quick and better than I expected. I would order from this site again and would recommend

Date of experience: May 22, 2025
Illinois
1 review
0 helpful votes
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Great customer service
June 1, 2025

Material of item was of great quality. Had an issue with my order and customer service were very helpful.

Date of experience: May 12, 2025
Indiana
1 review
0 helpful votes
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Underwired bra
June 1, 2025
Updated review

It was horrible no one was concerned about my package it was stuck in Whipple NJ for weeks when I call gotv a recordering saying they were busy and to call back. I did got the same I email first their response was that they had packages more important than mines I wanted my refund and then my package was being processed so for that reason I won't be ordering anything from you guys anymore

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 22, 2025

Very easy and simple
May 11, 2025
Previous review

Very easy and simple

Date of experience: May 1, 2025