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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I think I ordered the wrong size and is very uncomfortable and quite difficult to get on so I cannot wear this
Best shaper I could have purchase. Hold you in and it comfortable. Better get you one you will love it.
Arrived small tear in back leg area not a good fit barely any ab compression no lift behind maybe wrong size
My experience with this product was very good. And I plan on ordering again and I will be telling other people about this product.
Worthwhile purchase, arrived in a timely manner. I will recommend to a friend. Appreciate the quality.
I needed to exchange something I ordered as I forgot to change the size on onenof the products and they got back to me within 24 hours and the problem was solved immediately! Theyre very communicative on top of it being an excellent product
I was amazed by the quality and the fast delivery service, i was thrilled by the surprise gift as well
The size was amazing. It was tight great Fit. Thanks shapeless for everything. Thanks, I will definitely buy again. A wonderful product.
Easy to navigate and the videos attached to the item was extremely helpful.
Perfect fabrics, how as I was expecting it. I am using the leggings daily. And the short one when I am going to church or wedding. They fit and are flexible on me. 😊😊. Enjoyable items!
Very nice fit. I was excited about how the shape wear will look once I put it on with my dress n to my surprise I was impressed. I the fit.
This has been a complicated delivery experience; however, I am very satisfied with the customer service I received from Shapellx. I am happy to report that my next purchase will be a size smaller.
Fantastic, fast shipping and good quality. Im very please with the costumer service. I will orden again soo.
Refund process should be streamlined. I placed two orders and there's seems to be a delay in reimbursement.
I like my waist trainer but I do think I got the wrong size. The thigh part keeps slipping down and I have to keep readjusting.
I ordered a 3x but in no way is this a 3 x and delivery took for ever not satisfied with this experience at all
I am very satisfied with the AirSlim® ElasticFuse Waistband Shaping Leggings but the item that came in the mystery box. I oon. T know what to do with it. Its a color I would never order and its like a body suit for a breast feeding mother trying to stay tone. Other than that I am very satisfied with the legging.
I have a bigger mid section. And was looking for something that would make my stomach appear flatter. It compresses but not enough!
I am satisfied with my order. I can't wait to wear it. It has good compression. It feels comfortable and I like the length of the legs
A little long of a process but was able to exchange my item. I exchanged my 2xl for a 3xl. Overall, I'm satisfied. It's cute but extremely tight so size up for sure
Working on a refund as the product ended up being not what I was looking for. The zipper was showing underneath a tight dress. I am wanting something that is more smooth.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

