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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,797
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,260 reviews

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South Carolina
1 review
0 helpful votes
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Amazing wear
June 6, 2025

I love the lift I received. It definitely sucked me in. It it's amazing how it looks on you in dresses

Date of experience: May 27, 2025
Texas
1 review
0 helpful votes
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Awesome item
June 6, 2025

Great fabric and shape wear. I will order it again and again. Shapelx is the best shape wear I have known.It snatched me so well and I am satisfied.

Date of experience: May 26, 2025
California
1 review
0 helpful votes
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Petite customer
June 6, 2025

I am petite and bought a shaper for the goal of seeming more curvy. It does just that. My padded shaper gives me confidence in certain dresses. I am very satisfied and happy.

Date of experience: May 26, 2025
Nevada
1 review
0 helpful votes
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I want to try shaping my body
June 5, 2025

I order the wrong size so I can't say pretty much because it ripped out when I was trying to put it on i was wondering if i can change it for the next size please

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 26, 2025
Texas
1 review
0 helpful votes
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Very Nice Fit
June 5, 2025

I got a total of 4 and each of them is great. I really like the longer zipper for the bathroom. I'm definitely going to purchase more. I just wish they all the option of the coffee brown color for us brown skinned ladies. That's our nude.

Date of experience: May 26, 2025
New York
1 review
0 helpful votes
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Such a great experience!
June 5, 2025

I LOVE my shapewear! I have tried a few different styles and I love this one!
Shapellx provided fantastic customer service and I couldnt be happier.

Date of experience: May 26, 2025
New York
1 review
0 helpful votes
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Shape wear
June 5, 2025
Updated review

The item was received. However, it did not provide as much tummy control as I expected. But, I will keep and use it.

Date of experience: May 26, 2025

Love this it's fast and easy to use
May 12, 2025
Previous review

Love this it's fast and easy to use.

Date of experience: May 2, 2025
Pennsylvania
1 review
0 helpful votes
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Never Disappointed!
June 5, 2025

Always the best fit, best quality, most snatched. Love this company and it's products. Don't wait go try for yourself... you will not be disappointed!

Date of experience: May 2, 2025
New Jersey
1 review
0 helpful votes
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Loved every piece
June 5, 2025

The quality was amazing and everything fit true to size. The mystery boxes were a pleasant surprise of dresses and bodysuits which fit great

Date of experience: May 26, 2025
Luxembourg
1 review
0 helpful votes
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Fast delivery and great customer service, I bought 2 of the same items and I had to return one of them and I am pleased with how fast the refund is.

Date of experience: May 26, 2025
Texas
1 review
0 helpful votes
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Very good shapewear
June 5, 2025

I sized down, as is recommended for shapewear, and am very thrilled with the purchase. It's honestly one of the few shapewear purchases i've been genuinely happy with. It gives me the perfect silhouette and makes clothes that are just a little snug fit perfectly again. There's a bit of discomfort during extended wearing sessions, namely the zipper digging in just under your sternum, but i can't complain too much.

Date of experience: May 26, 2025
Texas
1 review
0 helpful votes
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Dissatisfied
June 5, 2025

I ordered a size large and I need a XL and no one has responded to me. I will never order from you again and I will tell others not to order.

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2025
Tennessee
1 review
0 helpful votes
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Great Customer Service
June 4, 2025

I ordered the wrong size and Shapellx customer service was wonderful to work with. They got me the correct size with no hassle. Great company.

Date of experience: May 25, 2025
Pennsylvania
1 review
0 helpful votes
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Great shapewear
June 4, 2025

I enjoy the shape-wear it's extremely snug, has good hold, and is easy to breath in! Overall I would purchase this item again because it's extremely comfortable.

Date of experience: May 25, 2025
Indiana
1 review
0 helpful votes
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I love the product
June 4, 2025

I love the way it fits i love how it feels it show your shape it hold everything in it's a tight fit I do recommend this product. Please try it out.

Date of experience: May 25, 2025
Virginia
1 review
0 helpful votes
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Shapellx is the best
June 4, 2025

I'm 4'11 118 pounds I know I'm not the targeted audience but I'm 18 months postpartum and I needed something to help with the pooch I do have and they shorts are great they go high up so no back fat shows and they help with booty lifting because after having a baby we know the booty that comes with it so these are Great and I definitely will be trying out more

Date of experience: May 25, 2025
New Jersey
1 review
0 helpful votes
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Not what it claims
June 4, 2025

Not enough support in the abdominal area no lift in the buttocks area. Waste of money. Fit the boob area ok

Shapellx attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 25, 2025
New York
1 review
0 helpful votes
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Gorgeouslady65$
June 4, 2025

Fits great. Hold everything in. Thank you 😊 I definitely would recommend it to anybody that needs it

Date of experience: May 25, 2025
Alabama
1 review
0 helpful votes
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Great Products
June 4, 2025

The ordering procedures are easy to follow. I will be ordering more products in the future.good product good product good product good products good products good quality good quality good fitting great quality

Date of experience: May 25, 2025
California
2 reviews
0 helpful votes
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I returned the product
June 4, 2025

The swimsuit top was I'll fitting, though I can see how it would work for some people. I returned both swimsuits and while the refunds took a little time, it appears they are processing. It was worth a try!

Date of experience: May 25, 2025