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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

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37,506 reviews

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New York
1 review
0 helpful votes
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The best undergarments ever
October 21, 2025

I hve purchased several undergarments from shapelix, mostly the waist snatching butt lifting shorts, they give me the hourglass figure without digging into me, love them.

Date of experience: October 11, 2025
Florida
1 review
0 helpful votes
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I will buy again
October 21, 2025

I ordered the wrong size, thought an exchange would be an issue. But no, everything went smoothly and I received my product in a timely manner.

Date of experience: October 11, 2025
Illinois
1 review
0 helpful votes
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Meh..
October 21, 2025

Ordered this amazing shapewear, had clasps and a zipper however you can see that through whatever your wearing. If does smooth out, but i don't feel like it sucks anything in. The free gift was a similar body shape wear, no clasp or zipper other than down below. However, the length was too short. If i pulled it up to meet the twins, i was rocking a front wedgie.

Date of experience: October 11, 2025
Kentucky
1 review
0 helpful votes
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My husband love seeing me modeling my new shape wear and sometimes i need a little help from him at times But they are True to your size and holds your imperfections...

Date of experience: October 11, 2025
Texas
1 review
0 helpful votes
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Comfortable Bra!
October 21, 2025
Updated review

I've been wearing the bra's I got for a week now and I could say they are so comfortable and fit perfectly. I love that they come with a measuring tape! So useful <3

Date of experience: October 10, 2025

Fast and nicely packaged
October 9, 2025
Previous review

Package came very fast

Date of experience: September 28, 2025
Michigan
1 review
0 helpful votes
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I had a good experience, i'm new to your site. Your products are good quality. I just had a little issue with bouth my orders were to small. I'm going to exchange my bra & panties for a larger size. Truly, Doris M H

Date of experience: October 10, 2025
North Carolina
1 review
0 helpful votes
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3rd purchase! I love this company!
October 21, 2025

My bras are exemplary! I love how they hide my back fat lol Such an amazing experience I'm glad I took a chance on this company! Forever a customer!

Date of experience: October 10, 2025
Virginia
2 reviews
0 helpful votes
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Great quality
October 21, 2025

I placed the order everything was quick there were so many to choose from but the descriptions were clear so it made it easier to find the one that fit my need. I would definitely order again

Date of experience: October 10, 2025
North Carolina
1 review
0 helpful votes
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I need reasons to buy low cut dresses! 50 and up Edition.
October 21, 2025
Updated review

I tried it as a trial to see how it fits and ticks and sucks everything in! I have perimenopause weight, 50 and up but this shaper gives me a feeling of WHAT MENOPAUSE! Give me a reason to get cute and step out with my Husband. A low cut dress or top is going to gate to see me coming! GET YOU ONE LADIES!

Date of experience: October 10, 2025

With all the other shapewear I have tried I pray that...
October 9, 2025
Previous review

With all the other shapewear I have tried I pray that this holds up to the reviews and videos that I have seen.

Date of experience: September 28, 2025
Virginia
1 review
0 helpful votes
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I've purchased quite a few items from this company and im so amazed at how they items fit me as a plus size women. Their unique and extremely comfortable. I love them and look awesome in them all! Thank you!

Date of experience: October 10, 2025
Sweden
1 review
0 helpful votes
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My go to
October 20, 2025

I purchase to sets of everyday wear smoother cami and shorts and it is my go to for every outfit I feel need if additional smoothing…. I look so much more neater and put together.

Date of experience: October 10, 2025
Alabama
1 review
0 helpful votes
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I've ordered several products and they have given me the confidence and shape I've never had. I'm a strawberry girlie heavy at the top and non existing bottom their products has changed the game for me

Date of experience: October 10, 2025
California
1 review
0 helpful votes
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Got wrong size, waiting for exchange
October 20, 2025

So far, it has been great. Customer service has been very responsive. My shorts were too big so they're working on getting me a smaller size. Hopefully they work out

Date of experience: October 10, 2025
New York
1 review
0 helpful votes
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I have purchased a few things from this site throughout the years and I must say that they never disappoint. If it doesn't fit your shape, their customer service team will always make it right.

Date of experience: October 10, 2025
Georgia
1 review
0 helpful votes
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It took? Yrs! Why didn't somebody tell me.
October 20, 2025
Updated review

I have always been large around the midsection, Buying underwear and shape wear has always been a problem. I am hooked your items are top quality and stylish and well worth the price.

Date of experience: October 10, 2025

Seems to advertise everything i am seaching for!
October 8, 2025
Previous review

Seems to advertise everything i am seaching for!

Date of experience: September 28, 2025
Tennessee
1 review
0 helpful votes
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Liked it!
October 20, 2025

I tried it on, I have the large brown one. I'm 16? Lbs. Material is good quality. It does not roll up the legs! Not tight around the legs. It does not lift up my stomach to make it appear round. It actually flatten it some. My butt is lifted, but I have a nice size booty anyway... lol Not too stiff, just right. At the time I tied it on, I had on leggings, exercise kind. I saw no lines, which makes a difference with me. The straps are bra type not wide, which makes it easy for my bra straps to line up. My waist is snatched! The crotch is a zipper opening. Which me and my mom laughed about, ok. Kool I will give it 5 stars. I will wear it Sunday, 10-12-25

Date of experience: October 10, 2025
California
1 review
0 helpful votes
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This brand is good
October 20, 2025

The first time I order, I wanna say I order a mystery box and in that mystery box came a bra, which it was good and it was for my daughter, and she said it felt very comfortable compared to others

Date of experience: October 10, 2025
Nevada
1 review
0 helpful votes
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I just like you guys is a shapewear
October 20, 2025

I got some shapewear I wish I would have got a size up because it's kind of difficult to get on but I still ride by it. I still like you guys's shapewear.

Date of experience: October 10, 2025
Mississippi
1 review
0 helpful votes
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Measure before. Don't get caught up on the model that shown. Stay open minded with your outcome. They do help some. The product is of good material

Date of experience: October 10, 2025
Maryland
1 review
0 helpful votes
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As advertised
October 20, 2025

The shapewear does exactly what the videos on Social media say they do. I've already placed an order for 2 additional pieces. 1 of the items I ordered, was not for me. It had a strip of material down the center of the bathroom access area & that literally wanted to be a g-string. I contacted the company via email to return the item. They offered to send a gift card instead in lieu of a return. Good thing I saw the gift voucher as it expired midnight the day it was issued 😮. Overall, I am pleased.

Date of experience: October 9, 2025