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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,799
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,429 reviews

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California
1 review
0 helpful votes
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Choices
November 7, 2025

Short torso on almost everything Ive ordered. Love the choices but wish they had long torso items. Almost everything is for short torso and sizing up defeats the purpose of shareware.

Date of experience: October 28, 2025
Georgia
1 review
0 helpful votes
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Good value
November 6, 2025

I brought a skin flow full Bodysuit from you about a month ago ago you started that it doesn't ruin or snags and not easily to tear, I wore it twice and it has a ruin it, love the body suit so much, but was so disappointed in it getting ruins in can't wear it for stocking now, wow so heartbreaking!..

Date of experience: October 27, 2025
Virginia
1 review
0 helpful votes
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Shapellx has the best products
November 6, 2025

I have been purchasing this brand for years. Each piece is always comfortable. I love that Shapellx is always releasing new products that are always designed with the consumer in mind.

Date of experience: October 26, 2025
Arizona
2 reviews
0 helpful votes
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My previous order didn't go so well because I wasn't able to fit the shapewear ordered but I decided to keep it for future use.

Date of experience: October 26, 2025
California
1 review
0 helpful votes
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Everything was as pictured & was delivered on time. I have ordered twice before & have been satisfied with the color and fit of my garments.

Date of experience: October 26, 2025
Virginia
1 review
0 helpful votes
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Great at making things right!
November 5, 2025

I had purchased an item and once received it didn't come close to fitting. I contacted the company and they gave me multiple options to take care of the return. I chose to get a $30 gift card. Very pleased with how they handled the whole situation!

Date of experience: October 26, 2025
Florida
1 review
0 helpful votes
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Amazing how it holds you all in!
November 5, 2025

Love my other piece the only issue is that the zipper shows through the dress on this particular outfit so I need something more smooth than what I have

Date of experience: October 26, 2025
North Carolina
1 review
0 helpful votes
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As described
November 5, 2025

I've ordered before and the shipping was fast. I'm hoping my next purchase is as fast due to this order being for my wedding.

Date of experience: October 25, 2025
Virginia
1 review
0 helpful votes
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Did not fit correctly.
November 4, 2025

I was really disappointed because I bought it for a formal function and it did not fit. It's just sitting in my drawer not being used. I sized correctly but it did not fit.

Date of experience: October 25, 2025
Rhode Island
1 review
0 helpful votes
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Looking forward to trying a larger size in the jumpsuit. The first jumpsuit while being my size, was very small and unable to fit over my hips.

Date of experience: October 25, 2025
Ohio
1 review
0 helpful votes
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Should have sized down
November 4, 2025
Updated review

I'm between sizes and decided to size up as instructed just in case. Good product but I wished I would have stuck with my gut and stuck with my regular size for the intended shaping and support.

Date of experience: October 25, 2025

Easy checkout
October 19, 2025
Previous review

Easy checkout

Date of experience: October 8, 2025
New York
1 review
0 helpful votes
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Good
November 4, 2025

Fair fair fair fair Fair fair fair fairFair fair fair fairFair fair fair fairFair fair fair fair Fair fair fair fairFair fair fair fairFair fair fair fair

Date of experience: October 25, 2025
Nevada
1 review
0 helpful votes
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This is the best shapeware I have ever owned it snatches everything in and it is very comfortable. I will be definitely ordering more.

Date of experience: October 25, 2025
Florida
1 review
0 helpful votes
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One Stop shop for shapewear
November 4, 2025
Updated review

I have had great experiences with all of my purchases. I had weightloss surgery 22 years ago and this brand shapewear has helped hide my excess skin.

Date of experience: October 25, 2025

Excellent products
April 29, 2025
Previous review

I have been extremely satisfied with all of my purchases. I love the quality of each item. I can't wait to place my next order!

Date of experience: April 19, 2025
North Carolina
1 review
0 helpful votes
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Love it
November 4, 2025

If you buy one, you will have to go back and buy another love to fit when I put on the dress you cannot tell that I have a shape wear on very sexy

Date of experience: October 25, 2025
Georgia
1 review
0 helpful votes
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The Best of the Best
November 3, 2025

I have purchased all of the shape wear that says strong or super strong support.
They have not shrunk or have torn. They suck me in and lift me up even the shapers that have the built in bra(I hate wearing bras) they are wonderful I am going to try my best not to buy anymore but every time I say that I purchase another one. Thank so much Shapellx you guys rock. Also the sizes are on point. I am 40 and I weigh 180 my bra size is a 3 8D and my shirts are L and my jeans are a size 11/13 and a size 8/10 in slacks. The shipping can take anywhere to 7-10 days so please keep that in mind. I have never had to return anything because they are that good.

Date of experience: October 24, 2025
Illinois
1 review
0 helpful votes
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Material rips easily.
November 3, 2025

I really love the fit but, material rips easily. Only had my other one for about 3months and it ripped. Disappointing for the price

Date of experience: October 24, 2025
California
1 review
0 helpful votes
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The body shape that I ordered fits perfectly and with other products in the past I couldn't wait to take it off, but with shapellx, you can even go to sleep with it!

Date of experience: October 24, 2025
Massachusetts
1 review
0 helpful votes
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Always comfortable
November 3, 2025

These are quality undergarments that actually work without hurting & being uncomfortable. I am a 36 DD & the medium fits & holds perfectly. The best thing is that the prices are amazing!

Date of experience: October 24, 2025
New York
1 review
0 helpful votes
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Products seem to be made with good quality although I have received wrong sizes. I ordered the shaping tank tops and size extra small and they came inside small. I hope the item I'm ordering today which is in an extra small comes in an extra small. Otherwise it will be the last time I even give shaplex a try and I will return the item

Date of experience: October 24, 2025