Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Shapellx

Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
How would you rate Shapellx?
grey stargrey stargrey stargrey stargrey star

Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,483 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Nayeli H.
Unfollow Nayeli H.
Share Review
Report Review

BEST SHAPE WEAR OUT THERE!
November 18, 2025

I bought this shape wear for my wedding. I'm a mom of 4 and I have a mom pouch and when I put that shape wear on, the mom pouch was gone! Buy it! You won't regret it! I never leave reviews, but I had to for this. I've tried every other shape wear and this one s surpassed my expectations!

Date of experience: November 8, 2025
Texas
1 review
0 helpful votes
Follow Clarice t.
Unfollow Clarice t.
Share Review
Report Review

Gots to be careful
November 18, 2025

I ordered the mesh Capri leggings... I love the way they fit under my clothing... unfortunately when I put them on for the first time my finger ripped right thru the mesh

Date of experience: November 5, 2025
Kentucky
1 review
0 helpful votes
Follow Zina W.
Unfollow Zina W.
Share Review
Report Review

The products that I have ordered are of A-1 quality. The fabric is wonderful the colors are beautiful and they really hold me in and up. It has been a very positive experience from ordering to me receiving my items BEFORE the delivery date and at the very least on the delivery date.

Date of experience: November 8, 2025
Illinois
1 review
0 helpful votes
Follow Anissa R.
Unfollow Anissa R.
Share Review
Report Review

I like the brand
November 18, 2025

The clincher is the eyelets on the side making it not apparent and the zipper to use the restroom. The leggings could use a larger opening for using the restroom.

Date of experience: November 8, 2025
District of Columbia
1 review
0 helpful votes
Follow Nyasha P.
Unfollow Nyasha P.
Share Review
Report Review

I absolutely love getting my shapewear from Shapellx. I first discovered the brand through a Facebook ad and decided to give them a try after many disappointing shapewear purchases—and I'm so glad I did. Their pieces truly stand out. The material is high-quality, supportive, and comfortable, and it smooths everything out without being obvious under clothing. Everything looks so natural.

I own several pieces from Shapellx, and despite frequent wear, they're all still in excellent condition. My orders always arrive on time, and their customer service is professional, responsive, and genuinely helpful. I love this company—there's really no other like it.

Date of experience: November 8, 2025
Pennsylvania
1 review
0 helpful votes
Follow Nicole C.
Unfollow Nicole C.
Share Review
Report Review

Exceptional shapewear
November 18, 2025

Great shapewear that holds and smooths and compresses the tummy area while not flattening the butt. I no longer wear this shapewear to flatten the tummy as I've gotten back down to my normal weight of 155lbs, but I use it for a smoothing look under my clothing. Love it!

Date of experience: November 8, 2025
Pennsylvania
1 review
0 helpful votes
Follow ELMIA W.
Unfollow ELMIA W.
Share Review
Report Review

Love the Product, Shipping Not So Much
November 18, 2025

Great product so far only one item has arrived in a shipment of two. Shipping provider could be upgraded or at minimum easier to track.

Date of experience: November 8, 2025
Florida
1 review
0 helpful votes
Follow Tanja R.
Unfollow Tanja R.
Share Review
Report Review

Snatched to perfection.
November 18, 2025
Updated review

I love this full body shaper. I thought it was going to be too small because of my stomach and but but it was perfect. The only thing that I wish it had was snaps to ho to the restroom. The shipping was ok took a little longer than expected.

Date of experience: November 8, 2025

It was nice to swe extended sizes in the jumpers for...
November 5, 2025
Previous review

It was nice to swe extended sizes in the jumpers for those that are larger in the hip area. I have been searching for awhile and after reading the reviews, I will take a chance on your brand.

Date of experience: October 26, 2025
Canada
1 review
0 helpful votes
Follow Sylvie G.
Unfollow Sylvie G.
Share Review
Report Review

Le produit est bien
November 18, 2025

Par contre le retour devrait être sans frais c'est pour cela que je ne commanderai plus chez vous

Merci!

Date of experience: November 8, 2025
Arizona
1 review
0 helpful votes
Follow Kathy V.
Unfollow Kathy V.
Share Review
Report Review

Sizes are small
November 18, 2025

The customer service is fantastic. The bra I ordered was way off in size. The offered me a free exchange with no cost to me. The new bra is great.

Date of experience: November 8, 2025
Illinois
1 review
0 helpful votes
Follow K Z.
Unfollow K Z.
Share Review
Report Review

Postpartum bestie
November 18, 2025

Wow — this is amazing! I honestly had no expectations, but it completely surprised me. It gives you the curves, a flatter tummy, and even a nice lift in the back. I gained quite a bit of weight during my pregnancy, and this really helped me feel confident and look great in a dress again. Highly recommend!

Date of experience: November 8, 2025
California
1 review
0 helpful votes
Follow Fran C.
Unfollow Fran C.
Share Review
Report Review

Great Sale, Fast Shipping
November 18, 2025

Items ordered are exactly as described. Great quality. Unfortunately 2 of the items I ordered were incorrect sizing (totally my fault) but Customer Service has been great with assisting with the Exchange Process

Date of experience: October 26, 2025
Georgia
1 review
0 helpful votes
Follow Latolyia M.
Unfollow Latolyia M.
Share Review
Report Review

Best shapewear!
November 18, 2025

I purchased a swimsuit! I'm a mom of 3 that does not work out. Im petite with a big belly. The swimwear works! I don't have to sit around the pool sucking my stomach in! I'm comfortable and at peace lol. Love it! I'm 5'3.140lbs and I purchased a small swimsuit

Date of experience: November 7, 2025
New York
1 review
0 helpful votes
Follow Dr Simona B.
Unfollow Dr Simona B.
Share Review
Report Review

The website shopping was good, so my anticipation was high. The tracking information was slow because it took a while to receive that confirmation that the items where on their way, so there was a lapse. However, once the tracking and confirmation was received the process was fast and I am a happy customer. The products delivered what they said they would I am pleased.

Date of experience: November 8, 2025
North Carolina
1 review
0 helpful votes
Follow Staceyann D.
Unfollow Staceyann D.
Share Review
Report Review

Customer Service Was Great!
November 18, 2025

I had an issue with fit for my first order but customer service was great about helping me resolve the problem quickly. I look forward to receiving my next order!

Date of experience: November 7, 2025
Louisiana
1 review
0 helpful votes
Follow Capricia P.
Unfollow Capricia P.
Share Review
Report Review

Fits like a glove
November 18, 2025

Browsing was simple and the reviews really helped me to choose my correct size. Shipping was fast and the packaging was even nice!

Date of experience: November 7, 2025
Texas
1 review
0 helpful votes
Follow Kesha P.
Unfollow Kesha P.
Share Review
Report Review

Feels Nice
November 18, 2025
Updated review

I'm a 36DDD and I ordered a medium. Unfortunately the bra is too small. My boobs poke out a little at the top, so with that being said I will be purchasing a large. Overall it's a good bra.

Date of experience: November 7, 2025

Great material
November 6, 2025
Previous review

Comfy, sleek and makes the body look good.

Date of experience: October 26, 2025
New York
1 review
0 helpful votes
Follow Diane P.
Unfollow Diane P.
Share Review
Report Review

Disappointed
November 18, 2025

I truly was hoping your product would be the product i needed but it was not to be. I ordered a size larger than what I needed and I could not even get the item (s) on to TRY them. Very disappointed especially for the prices of the items I purchased. I bought 5 items. Will be returning them. Not for me sadly.

Date of experience: November 7, 2025
1 review
0 helpful votes
Follow ERIN R.
Unfollow ERIN R.
Share Review
Report Review

Great Waist Trainer
November 17, 2025

This is definitely one of the best waist trainers I have ever used - quality material, really great Velcro, does exactly what it claims to do. I would highly recommend.

Date of experience: November 2, 2025
Texas
1 review
0 helpful votes
Follow Melissa P.
Unfollow Melissa P.
Share Review
Report Review

Disappointed
November 17, 2025
Updated review

Didn't smooth me like the advertisements I've seen. I'm curvy with hips and butt. My gut was still hanging in this and I did get my size, if I size down, it wouldn't fit because getting in the one I got was a complete struggle. I may still try a 3xl to see the results. I did like the fact that it doesn't roll up and it lifted my butt so for that I'll give it a 4.

Date of experience: November 7, 2025

Fast and easy
November 5, 2025
Previous review

Fast and easy. Reviews made it easier to shop.

Date of experience: October 26, 2025