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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The bra straps did not dig into my shoulders & the back gave good coverage without being uncomfortable. The shaper shorts were perfect under jeans & a dress. I was able to move around with shifting or rolling down from the bottom or top. I will definitely be ordering more shaper undergarments.
The shopping was handled with ease. It was also great to have a variety of payment options.
I ordered the lace thong shape wear in a size medium and it's amazing! Wore it this weekend under a dress and it really helped give me a nice figure and was not super uncomfortable.
I will be ordering from here now on I have tried allot of shape wear and just couldn't find a good quality wanna one that was long enough but I have Truly found it here and I will be a customer for life
So far way to find products hope true to size
I ordered multiple items plus the mystery item. Shipping was reasonable and as described. I liked the packaging and quality of the shape wear. My mystery item was good, but it was swimwear in a color I already have. I cruise a lot, so I guess I'll give it a try to see how "Snatch" it makes me look. I bought this because I just started my modeling career and was in a Fashion Runway show. This shapewear gives you the extra confidence boost that model's need to look smoot yet curvy. I wish I had gotten the strapless option, but I will be buying more a would love to be a Brand Ambassador or even Model for the Brand. Thanks for a great product
Easy ordering, love reviews and video reviews too.
I ordered the wrong size and have been trying to exchange it. Have yet to receive an email on instructions to exchange and everything I contact customer service there is no agents available and to call back.
So far it was good. I will have yo wait fir my item to arrive yo see if I am fully satisfied.
They come through you know whatever they say I've never been disappointed and you get your product pretty fast that's about it
Always really a good experience it's a good product always get good service quality is good don't complaints
Products are great and good quality. Everything is good minus when you have an item that you need to send back that didn't fit or meet your expectations.
It was a good product, but a serious malfunction, I wore it once. The crotch was uneven and on the one thigh the material continued to rise up my leg and it was so uncomfortable.
Ordered the shapewear for a wedding. It came too late, so I had to go to the store to buy shapewear. It seemed well made. Decided to return it. Return was accepted. We are almost on week 3 and still no refund has hit my account.
I truly was skeptical. Nevertheless, I cautiously placed my order. It took me two days to open the package. Today, I decided to wear my Shapellx. It smooth out the loose skin from my nearly 15 pound weight lost! Too, my traditional braless 43DD fit perfectly! Don't hesitate!
Got the suit. Was so excited to wear it. Put it on, got fully dressed... got in the car and noticed there was already a tiny hole in the stockings part of my leg. My nails were just done and very short, not pointy so I know my nails didnt do it. Was already in the car and wearing the bodysuit with no underwear so cant return. Just was under the impression they were very sturdy stockings connected. Disappointed
I tried it on today and yes it is overall comfortable the straps are a bit uncomfortable but I will see if next time I use it it will be better.
Easy to find the size I should get. Love the color options since I do not wear black…thank you.
Very Comfortable, I've been looking for a bra for months for just that, and I found it. I purchased three taking a chance. I am a 32 DD and I will be purchasing again.
The order came quickly! The bra smooth out the back fat and lifts the girls up. The shape wear holds my stomach in and lifts my buttocks. I didn't try the tights on yet, but will be buying more of your products and I told some of my friends!
They had what I was looking for and I like the videos.
The cup size fits great but take measurements. My bra is rolling up because I should have sized up. Since I'm in the process of losing weight, it should fit soon.
I received my item at the expected delivery time and the item was exactly as displayed in the picture. I was very satisfied with my purchase.
I found everything I was searching for easily and information on every item was helpful.
A friend told me about shapellx and I checked them out, all products were exactly as seen on the website.it was also a seamless shopping process on the website!
However I made a mistake of taking the tags out before trying them on, the size I got was a 36DDD and it's a lil too tight around the lower band and boobs get to spill a lil too.
I haven't had the zeal to wear the other colors I got in that same size! As it's gets a lil uncomfortable when worn for too long, if only I had read the return policy. Maybe a return. Woulda been possible...
Overall experience was excellent and products were true to their quality!
Hopeful. I'm more interested in firm control without roll rather than the focus on lifting the posterior muscles. Seems that the main goal of the shape wear is a lifted buttocks. I haven't used the items yet however I will soon.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

