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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,361 reviews

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Indiana
1 review
0 helpful votes
Follow Kenya W.
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Smooth and comfortable shape wear
November 21, 2025
Updated review

The bra straps did not dig into my shoulders & the back gave good coverage without being uncomfortable. The shaper shorts were perfect under jeans & a dress. I was able to move around with shifting or rolling down from the bottom or top. I will definitely be ordering more shaper undergarments.

Date of experience: November 9, 2025

The shopping was handled with ease
November 4, 2025
Previous review

The shopping was handled with ease. It was also great to have a variety of payment options.

Date of experience: October 25, 2025
California
1 review
0 helpful votes
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Quality shape wear with timely delivery
November 21, 2025

I ordered the lace thong shape wear in a size medium and it's amazing! Wore it this weekend under a dress and it really helped give me a nice figure and was not super uncomfortable.

Date of experience: November 10, 2025
New York
1 review
0 helpful votes
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Perfect fit
November 21, 2025
Updated review

I will be ordering from here now on I have tried allot of shape wear and just couldn't find a good quality wanna one that was long enough but I have Truly found it here and I will be a customer for life

Date of experience: November 10, 2025

So far way to find products hope true to size
November 9, 2025
Previous review

So far way to find products hope true to size

Date of experience: October 29, 2025
Kentucky
1 review
0 helpful votes
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This shapewear is everything you need it to be!
November 21, 2025
Updated review

I ordered multiple items plus the mystery item. Shipping was reasonable and as described. I liked the packaging and quality of the shape wear. My mystery item was good, but it was swimwear in a color I already have. I cruise a lot, so I guess I'll give it a try to see how "Snatch" it makes me look. I bought this because I just started my modeling career and was in a Fashion Runway show. This shapewear gives you the extra confidence boost that model's need to look smoot yet curvy. I wish I had gotten the strapless option, but I will be buying more a would love to be a Brand Ambassador or even Model for the Brand. Thanks for a great product

Date of experience: October 11, 2025

Easy ordering, love reviews and video reviews too
October 21, 2025
Previous review

Easy ordering, love reviews and video reviews too.

Date of experience: October 11, 2025
Utah
1 review
0 helpful votes
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Exchange Nightmare
November 21, 2025
Updated review

I ordered the wrong size and have been trying to exchange it. Have yet to receive an email on instructions to exchange and everything I contact customer service there is no agents available and to call back.

Date of experience: October 29, 2025

So far it was good
November 9, 2025
Previous review

So far it was good. I will have yo wait fir my item to arrive yo see if I am fully satisfied.

Date of experience: October 29, 2025
Ohio
1 review
0 helpful votes
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They come through you know whatever they say I've never been disappointed and you get your product pretty fast that's about it

Date of experience: November 10, 2025

Always really a good experience it's a good product always get good service quality is good don't complaints

Date of experience: March 20, 2025
Virginia
1 review
0 helpful votes
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Great products
November 21, 2025

Products are great and good quality. Everything is good minus when you have an item that you need to send back that didn't fit or meet your expectations.

Date of experience: November 10, 2025
Virginia
1 review
0 helpful votes
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It was a good product, but a serious malfunction, I wore it once. The crotch was uneven and on the one thigh the material continued to rise up my leg and it was so uncomfortable.

Date of experience: November 10, 2025
Virginia
1 review
0 helpful votes
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Still waiting on a refund
November 21, 2025

Ordered the shapewear for a wedding. It came too late, so I had to go to the store to buy shapewear. It seemed well made. Decided to return it. Return was accepted. We are almost on week 3 and still no refund has hit my account.

Date of experience: November 10, 2025
Texas
1 review
0 helpful votes
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Get it, to believe it!
November 20, 2025

I truly was skeptical. Nevertheless, I cautiously placed my order. It took me two days to open the package. Today, I decided to wear my Shapellx. It smooth out the loose skin from my nearly 15 pound weight lost! Too, my traditional braless 43DD fit perfectly! Don't hesitate!

Date of experience: November 10, 2025
Tennessee
1 review
0 helpful votes
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Got the suit. Was so excited to wear it. Put it on, got fully dressed... got in the car and noticed there was already a tiny hole in the stockings part of my leg. My nails were just done and very short, not pointy so I know my nails didnt do it. Was already in the car and wearing the bodysuit with no underwear so cant return. Just was under the impression they were very sturdy stockings connected. Disappointed

Date of experience: November 10, 2025
Florida
1 review
0 helpful votes
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First time buyer
November 20, 2025
Updated review

I tried it on today and yes it is overall comfortable the straps are a bit uncomfortable but I will see if next time I use it it will be better.

Date of experience: November 10, 2025

Easy to find the size I should get..
November 5, 2025
Previous review

Easy to find the size I should get. Love the color options since I do not wear black…thank you.

Date of experience: October 26, 2025
New York
1 review
0 helpful votes
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.
November 20, 2025

...

Date of experience: November 10, 2025
New York
1 review
0 helpful votes
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SOLID
November 20, 2025

Really great at holding your shape. Although I did go completely strapless it would be great to have a bit more grip on the bra and back area.

Date of experience: November 10, 2025
Alabama
1 review
0 helpful votes
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Comfortable
November 20, 2025

Very Comfortable, I've been looking for a bra for months for just that, and I found it. I purchased three taking a chance. I am a 32 DD and I will be purchasing again.

Date of experience: November 10, 2025
Florida
1 review
0 helpful votes
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Exceptional
November 20, 2025
Updated review

The order came quickly! The bra smooth out the back fat and lifts the girls up. The shape wear holds my stomach in and lifts my buttocks. I didn't try the tights on yet, but will be buying more of your products and I told some of my friends!

Date of experience: November 10, 2025

They had what I was looking for and I like the videos
November 8, 2025
Previous review

They had what I was looking for and I like the videos.

Date of experience: October 28, 2025
New Jersey
1 review
0 helpful votes
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Take Measurements
November 20, 2025
Updated review

The cup size fits great but take measurements. My bra is rolling up because I should have sized up. Since I'm in the process of losing weight, it should fit soon.

Date of experience: November 10, 2025

Real reviews
April 7, 2025
Previous review

Real reviews.

Date of experience: March 28, 2025
Georgia
1 review
0 helpful votes
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Comfortably Conformed
November 20, 2025
Updated review

I received my item at the expected delivery time and the item was exactly as displayed in the picture. I was very satisfied with my purchase.

Date of experience: November 10, 2025

I found everything I was searching for easily and informatio...
November 8, 2025
Previous review

I found everything I was searching for easily and information on every item was helpful.

Date of experience: October 29, 2025
Texas
1 review
0 helpful votes
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Excellent Product!
November 20, 2025

A friend told me about shapellx and I checked them out, all products were exactly as seen on the website.it was also a seamless shopping process on the website!
However I made a mistake of taking the tags out before trying them on, the size I got was a 36DDD and it's a lil too tight around the lower band and boobs get to spill a lil too.
I haven't had the zeal to wear the other colors I got in that same size! As it's gets a lil uncomfortable when worn for too long, if only I had read the return policy. Maybe a return. Woulda been possible...

Overall experience was excellent and products were true to their quality!

Date of experience: October 28, 2025
Florida
1 review
0 helpful votes
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Hopeful. I'm more interested in firm control without roll rather than the focus on lifting the posterior muscles. Seems that the main goal of the shape wear is a lifted buttocks. I haven't used the items yet however I will soon.

Date of experience: November 9, 2025