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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,796
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,247 reviews

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Minnesota
1 review
0 helpful votes
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Decent Experience
November 19, 2025

I had pretty much zero issues getting my order within the time it was estimated. However, I will say that I am pretty disappointed in the quality of the waist trainer I purchased. The pieces in the back that are meant to support good posture dig into my back any time I move. However, I will say that both shape wear items I purchased are very comfortable and make my body look snatched.

Date of experience: November 9, 2025
Indiana
1 review
0 helpful votes
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Just what I needed
November 19, 2025

Found Shapellx via Tik Tok and couldn't be more pleased. Shopping was easy and shipping was quick. Definitely ordering from this company again in the near future.

Date of experience: November 9, 2025
California
1 review
0 helpful votes
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Good compression
November 19, 2025

I liked the compression over all, I wasn't overly satisfied with the cups or the shapers they were wrinkled and could be see through the dress, the bottom where the leg compression is is extremely itchy, and I don't feel like it's comfortable for long day wearing at all

Ease of using the bathroom is nice and gives a nice silleoute

Date of experience: November 9, 2025
California
1 review
0 helpful votes
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I bought a shapewear years back and it is still in good conditions to wear daily. Perfect to wear under dresses or any outfit to fill snatched.

Date of experience: November 9, 2025
Texas
1 review
0 helpful votes
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I ordered a XL first, way too small. Customer Service was really great to work with, sent me a replacement size 3xl. Laying on my back, I struggled to get it zipped. Forget trying to connect the hook & eyes. The legs are too big and the top is too small. Not sure how to solve this problem. Going to try a different product from this company and see if I have better luck.

Date of experience: November 9, 2025
Canada
1 review
0 helpful votes
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Fantastic service but product did not satisfy.
November 19, 2025
Updated review

I ordered the BOOT-YEAH MeshSmooth High-Waisted Mid Thigh Short in the size based on the size chart but when the product arrived it was a bit big.
The customer service was fantastic. They quickly sent me a smaller size however, the product still wasn't right. The high waist seems to be designed for people with long torsos so the top part would fold under my breasts.
I also am not getting any booty lift at all from this product.

Date of experience: November 9, 2025

Love the videos that share real people trying on your...
October 30, 2025
Previous review

Love the videos that share real people trying on your product. Wish there wasn't a delivery fee. Would probably order more if there was none.

Date of experience: October 20, 2025
Utah
1 review
0 helpful votes
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The only garments I wear!
November 19, 2025
Updated review

Everything garment I purchased, ((except one, which I should of sized down) has been been fit comfortably and shaped my body wonderfully!

Date of experience: November 9, 2025

Fast
March 5, 2025
Previous review

Fast. Easy. Secure.

Date of experience: February 22, 2025
California
1 review
0 helpful votes
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Exchange was very easy
November 19, 2025

One of the bras that I ordered didn't fit well. I emailed the company and response was quick offering me an exchange or gift card with store credit. Very good experience.

Date of experience: November 9, 2025
Connecticut
1 review
0 helpful votes
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I love shapelix products
November 19, 2025

My previous experience was good. I like the product in the material and I decided to buy another one in a different color and down one size.

Date of experience: November 9, 2025
New York
1 review
0 helpful votes
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First time
November 19, 2025
Updated review

Everything was swift with delivery though i feel Speedx takes a while and doesn't always update the system as frequently. But the product i am excited to add it to my collection. #LetsGetSnatched

Date of experience: November 9, 2025

Quick and easy
November 6, 2025
Previous review

Quick and easy

Date of experience: October 27, 2025
Ohio
1 review
0 helpful votes
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Great Quality
November 19, 2025
Updated review

The QUALITY of their shapewear garments are of STRONG MATERIAL (NOT CHEAP) IT holds ALL AREAS IN THAT'S NEEDED... it's WORTH THE PRICE AND FAST DELIVERY (HAPPY CUSTOMER)

Date of experience: November 9, 2025

Great shopping experience
October 28, 2025
Previous review

Great shopping experience

Date of experience: October 18, 2025
Texas
1 review
0 helpful votes
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Top Heavy BBW Snatched!
November 19, 2025

First time I put that trainer on I almost cried! Been a BBW when we're not in style. Lol! Never ever saw a waste line until I put that trainer on! I'm purchasing the full to with trainer I'm very top heavy hoping it can snatch this back fat!

Date of experience: November 8, 2025
Oregon
1 review
0 helpful votes
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The inconvenience of the bra.
November 19, 2025
Updated review

I'm having breast surgery and needed a front open bra. I will not be able to close the many snaps on the bra. I tried to use chat, no response and when trying to call to return no answer on the phone. I think this is a scam?

Date of experience: November 4, 2025

I'm going to have surgery soon and I needed an open...
November 6, 2025
Previous review

I'm going to have surgery soon and I needed an open front so this bra looks exactly what I wanted.

Date of experience: October 26, 2025
New York
1 review
0 helpful votes
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The material isn't made for even the shortest of nail. I mean, we're women. Why would we not have nails. And why wouldn't nails Knick thin material. For the price. Should be more durable!

Date of experience: November 8, 2025
Illinois
1 review
0 helpful votes
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Best shape wear I've ever worn
November 19, 2025
Updated review

Better then any other shaper I've worn. A bit of a struggle to get on but the compression and lift *chefs kiss*
Only complaint is that I had to return for a smaller size

Date of experience: November 8, 2025

Amazing fit but size down
October 25, 2025
Previous review

Great fit but size down And remember if its not a bit of a struggle its not doing its job!

Date of experience: October 15, 2025
Louisiana
1 review
0 helpful votes
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I should've ordered a larger size. Didn't worry about sending item back because I wanted to loose the weight to be able to wear it.

Date of experience: November 8, 2025
Nebraska
1 review
0 helpful votes
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November 19, 2025

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Date of experience: November 8, 2025
Texas
1 review
0 helpful votes
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🔥 🔥 🔥 🔥
November 18, 2025

I was totally happy after trying on the Essentials AirSlim® Underwire Push-Up Bra. This bra is amazing and when I say it gives total support please believe it does just that. I took a chance and ordered 3 different colors and the bra does not disappoint. The girls sit up!

Date of experience: October 25, 2025
Illinois
1 review
0 helpful votes
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BEST SHAPE WEAR OUT THERE!
November 18, 2025

I bought this shape wear for my wedding. I'm a mom of 4 and I have a mom pouch and when I put that shape wear on, the mom pouch was gone! Buy it! You won't regret it! I never leave reviews, but I had to for this. I've tried every other shape wear and this one s surpassed my expectations!

Date of experience: November 8, 2025
Texas
1 review
0 helpful votes
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Gots to be careful
November 18, 2025

I ordered the mesh Capri leggings... I love the way they fit under my clothing... unfortunately when I put them on for the first time my finger ripped right thru the mesh

Date of experience: November 5, 2025