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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,800
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,423 reviews

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New York
1 review
0 helpful votes
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LOVE IT!
November 24, 2025

I love the fact that it offers Pettit, it's true to size, love the built in shape wear, love the material. Overall I'm satisfied.

Date of experience: November 13, 2025
California
1 review
0 helpful votes
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Sizing is off
November 24, 2025

Unfortunately, the shapewear did not fit well. Sizing is off small was lose and I have requested a return. The shapewear is more for average height person not for petites.
I am waiting for a pending review email to make a return.

Date of experience: November 13, 2025
Alabama
1 review
0 helpful votes
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Dissatisfied Customer
November 24, 2025

Not great. The previous item was too small and there was no return address. I believe that you size chart is inaccurate. I gifted the previous purchase to a friend.

Date of experience: November 13, 2025
Florida
1 review
0 helpful votes
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Returning Customer
November 24, 2025

I am always happy with the product and accurate sizing. Pretty sure I have at least 7 products. Just bought another 3 :). I've shopped other shapewear sites btw and learned my lesson. Shapellx only. Yall better not be racist!

Date of experience: November 13, 2025
Texas
1 review
0 helpful votes
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Game changer.
November 23, 2025

This garment is a complete game changer! I was skeptical at first but when I received it, I was blown away! It did everything the videos said it would do. I didn't nees panties nor a bra. It snatched my waist and kept the girls standing at attention! It's was also very comfortable! It's a tab bit difficult to get on but once it's on, it is EVERYTHING! 10/10

Date of experience: November 13, 2025
New York
1 review
0 helpful votes
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Return is a total pain
November 23, 2025
Updated review

The shapewear I ordered doesn't work for me. Shapellx's return process is abysmal. I am waiting for. A confirmation on a return vs just being able to return it for a refund.

Date of experience: November 13, 2025

Shopping experience good
November 11, 2025
Previous review

Shopping experience good.

Date of experience: November 1, 2025
Virginia
1 review
0 helpful votes
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Awesome product
November 23, 2025

Awesome product Love that it is all in one shapewear. Fits true to size. And I love the fact you don't have to wear a bra or underwear.

Date of experience: November 13, 2025
Florida
1 review
0 helpful votes
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Perfection
November 23, 2025
Updated review

After seeing all the reviews online, I had to try! I'm absolutely in love with the all-in-one full-length shapewear. I ordered 2 in black. It's perfect for the cold weather and snatches me in perfectly. I'll be buying more.

Date of experience: November 13, 2025

I absolutely love SHAPELLX!
November 11, 2025
Previous review

All products I've ordered have been excellent quality and exactly as advertised.

Date of experience: November 1, 2025
Ohio
1 review
0 helpful votes
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It Does The JOB!
November 23, 2025

The product definitely does what it was made to do. For someone not necessarily built like an hour glass it gives the "va-va-voom" I'm looking for.

Date of experience: November 13, 2025
Alabama
1 review
0 helpful votes
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I've purchased a few items from you guys. All starting with the 3 in 1 set for losing weight while maintaining lift. Shorts with neoprene waist, body suit amazing fit and material. I'm hoping the pants ordered today fit the same.

Date of experience: November 13, 2025
New York
1 review
0 helpful votes
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Exceptional
November 23, 2025

The service and delivery was exceptional. I recieved my order and the items were as described and pictured. The fit was perfect, as though tailored for me. I received my items faster than expected. They did not disappoint.

Date of experience: November 13, 2025
North Carolina
1 review
0 helpful votes
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I have bought three previous products and they always fit like described. The products hold shape and are comfortable. I would shop more if more affordable but it'd definitely worth it. Everything arrives promptly

Date of experience: November 13, 2025
Texas
1 review
0 helpful votes
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Shapellx - YES!
November 23, 2025

I have ordered three outfits with built in shapewear…. And now more "traditional" shapewear…. Love every single item collectively and individually. I will continue to order from them, products are awesome that in turn make me look and feel great. Customer service, shipping and delivery 💯

Date of experience: November 13, 2025
Florida
1 review
0 helpful votes
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I have so many shapellx shape wear and I love it so much I wear a different piece every single day and it made my body look so good plus it is mold my shape thank you again.

Date of experience: November 13, 2025
Texas
1 review
0 helpful votes
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Best shapewear
November 23, 2025

I ordered 3different pieces to begin with just to see how they fit and serve for different purposes. I loved 2 of them the best was the full body with the side zipper made my booty plumper and stomach super flat like BBL body. The other is just a shorts with lace button up faja good fit just not as snatched… the last was like the spanx it didn't gather me like others just kinda fit like one of those wrestlers suits and I did return it almost 2 weeks ago but haven't gotten any updates on it and my refund which is concerning. Other than that I say go for it and get your confidence on point with these sets.

Date of experience: November 12, 2025
Georgia
1 review
0 helpful votes
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Worth the buy!
November 23, 2025

Love the product. This is my second time purchasing. I bought one four years ago. It was time for a new one. It works very well hold everything in definitely worth the buy.

Date of experience: November 12, 2025
Georgia
1 review
0 helpful votes
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I love all of your products.
November 23, 2025

Everything fits comfortable, holds in every area that needs to be held in. I will be ordering again. My advice to anyone who reads this, PLEASE try, you will not regret it.

Date of experience: November 12, 2025
California
1 review
0 helpful votes
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It is okay shapewear.
November 23, 2025

When I tried on my shapewear I have to say I was a bit surprised at my look. Considering I paid almost $80 for this, I expected a more snatched look. It looked ok but didn't completely smooth me out as I was expecting based on the reviews.

Date of experience: November 12, 2025
New Jersey
1 review
0 helpful votes
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I Absolutely Love
November 23, 2025

Be careful with the net portion if you have nails. The opening takes some getting used to too but you wont regret this product.

Date of experience: November 12, 2025
Louisiana
1 review
0 helpful votes
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First Purchase
November 23, 2025

Purchased to wear with wedding dress. It worked out well but not great just alone. Changed of dress to button shirt and pants and it did not want to hold my top. My tats was flying out. So note…only wear with a dress or something tight to keep in place.

Date of experience: November 12, 2025