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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

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37,542 reviews

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West Virginia
1 review
0 helpful votes
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Comfortable
November 27, 2025
Updated review

The fit is good. The top does stay up but the legs do roll up. The opening design makes it hard to use the restroom as advertised. The gurdle must be pulled down. The price is high for this product and what it offers.

Date of experience: November 17, 2025

Comfortable
November 27, 2025
Previous review

The fit is good. The top does stay up but the legs do roll up. The opening design makes it hard to use the restroom as advertised. The gurdle must be pulled down. The price is high for this product and what it offers.

Date of experience: November 17, 2025
South Carolina
1 review
0 helpful votes
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Shipping delivery
November 27, 2025
Updated review

The package 📦 I ordered from shapellx was found thrown on the grass! Who ever delivers your items to customers will NOT be delivering anything else here. They need to practice good customer service from other companies who deliver pkgs to people.

Date of experience: November 17, 2025

Shipping delivery
November 27, 2025
Previous review

The package 📦 I ordered from shapellx was found thrown on the grass! Who ever delivers your items to customers will NOT be delivering anything else here. They need to practice good customer service from other companies who deliver pkgs to people.

Date of experience: November 17, 2025
South Carolina
1 review
0 helpful votes
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Tried and True
November 27, 2025
Updated review

They are prompt with shipping. The garments are literally the best and they do what they say. Durability and compression is top tier.

Date of experience: November 16, 2025

Shape wear
September 24, 2025
Previous review

Having tried Shapellx garments in the past, I am very pleased with their durability and the accuracy of their descriptions. I appreciate the wide range of sizes available and the ongoing improvements they make.

Date of experience: September 23, 2025
Texas
1 review
0 helpful votes
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Need more color options
November 27, 2025

The body suits I received was the Carmel and red. Both had holes in the inside body wear with extra strings where the bodysuit was coming loose

Date of experience: November 16, 2025
New Jersey
1 review
0 helpful votes
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Great and what I needed!
November 26, 2025

Looking at shapewear online is always hard. I'm in between sizes. I bought a L and I may have to get a M, but L wasn't that bad. Fit well and did it's job! I loved the zipper it was easy to use the bathroom! Other shapewear isn't as easy.

Date of experience: November 12, 2025
Georgia
1 review
0 helpful votes
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Leggings
November 26, 2025

Love the leggings :) they are the best pair I've owned. They seem very durable, I love the pockets and the slight lift of my bum.

Date of experience: November 16, 2025
Mississippi
1 review
0 helpful votes
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Beautifully Sculpted
November 26, 2025

This shapewear showed me my body in a way that I hadn't seen it in years. I have currently lost a little over 80lbs. I had forgotten that I had curves. I was elated! Thank you for helping feel sexy again!

Date of experience: November 16, 2025
Tennessee
1 review
0 helpful votes
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Better than expected
November 26, 2025
Updated review

I ordered two jumpsuits and the mystery box. I was so pleased with how everything fit and how fast my delivery was. I can't wait to show off at my next function!

Date of experience: November 16, 2025

Shopping was easy and convenient
November 11, 2025
Previous review

Shopping was easy and convenient

Date of experience: November 1, 2025
Virginia
1 review
0 helpful votes
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Quick delivery
November 26, 2025

Shopped online with my spouse & located a few quality products. Ordered those products & they were delivered way ahead of expected.

Date of experience: November 16, 2025
New York
1 review
0 helpful votes
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Body suit
November 26, 2025
Updated review

Very easy to order from website. Was really expensive for the product I am
Not very happy with the body suit it doesn't hold my shape in like it is supposed to. Its very thin and has no support.

Date of experience: November 16, 2025

I have heard good things and wanted to give you a try
November 14, 2025
Previous review

I have heard good things and wanted to give you a try

Date of experience: November 4, 2025
Pennsylvania
1 review
0 helpful votes
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Mystery Box Edit
November 26, 2025

I purchased a mystery box and got a bathigsuite that I can't fit. My opinion, but bathing suits are so personal to the person and the body and it should not be a first received item in the mystery box. Now I will never purchase another mystery box. Yall should send out a simple bra or armbands. Because I would then keep purchasing them. It's a better business choice. 😌

Date of experience: November 16, 2025
New York
1 review
0 helpful votes
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Still rolls down
November 26, 2025

After putting it on and adjusting the spandex area on top of my stomach still slightly rolled down. I have love handles and back fat and the tights I choose did not fully give me what I wanted which was no rolling down especially when sitting

Date of experience: November 16, 2025
Connecticut
3 reviews
0 helpful votes
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4 Stars
November 26, 2025
Updated review

The mesh booty lifting leggings needs improvement- the fabric for inner thigh area should not be material that causes swish sound when we walk!

Date of experience: November 16, 2025

I'm still trying out products!
November 11, 2025
Previous review

Bought the wrong size bra so can't really tell if the product was doing what it's supposed to do.

Date of experience: October 31, 2025
Maine
1 review
0 helpful votes
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Thankful
November 26, 2025
Updated review

I ordered my shapellx and received my purchase in a timely manner. I tried them both on and the size and comfort was amazing. This is a must have items for all woman wanting to look good for their husband, special friend, or just feel good about them selves. Love your self first and give your body the look you deserve with curves and a lift.

Date of experience: November 16, 2025

This is my first time shopping with you and I am so...
November 10, 2025
Previous review

This is my first time shopping with you and I am so excited.

Date of experience: October 31, 2025
Maryland
1 review
0 helpful votes
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Great Gifts!
November 26, 2025

Purchased for my mom and sister this time. I have worn several of the products before and can definitely vouch for them. These shall make for perfect Christmas gifts!

Date of experience: November 16, 2025
Missouri
1 review
0 helpful votes
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Immediate refund
November 26, 2025
Updated review

The process was easy as far as purchasing the item, but when I receive the item which I had to, they were individually delivered and this second pair which is black, which is the ones I like that were longer. We're already ripped and look like they had been worn.

Date of experience: November 16, 2025

I would prefer to see before and after shapeLlx
November 6, 2025
Previous review

I would prefer to see before and after shapeLlx

Date of experience: October 27, 2025
Michigan
1 review
0 helpful votes
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Great Customer Service
November 26, 2025

I wanted an exchange for some shape wear that I bought in a size large. The product was good quality, but I wanted a tighter fit. I put in an exchange for a medium and was told to keep my original order and received my exchange less than 2 weeks. Customer service was phenomenal!

Date of experience: November 14, 2025
Texas
1 review
0 helpful votes
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Best Shapeware for curvy women
November 26, 2025

Ordered items, however I needed to return for a larger size. Return process was easy and credit to account was fast. Will definitely purchase again.

Date of experience: November 15, 2025
Michigan
1 review
0 helpful votes
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Best ever
November 26, 2025
Updated review

I ordered a large and it was too tight so I called customer service and without hesitation send an extra large and I'm very pleased. Thank you so much.

Date of experience: November 15, 2025

Outstanding
October 23, 2025
Previous review

Great experience with Shapelix

Date of experience: September 29, 2025
Arizona
1 review
0 helpful votes
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Ordering was easy
November 26, 2025
Updated review

Placing my order was easy and quick. Receiving it took a little bit longer due to the shipping/carrier, but I did get my order fairly quickly. One of the items did not fit and so the exchange process was also easy and quick.

Date of experience: November 15, 2025

Easy simple
November 13, 2025
Previous review

Easy simple

Date of experience: November 2, 2025