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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

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37,560 reviews

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Pennsylvania
1 review
0 helpful votes
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I love this company
November 28, 2025
Updated review

The shape were so comfortable a compliments a lot of assets, it's never too tight. I can wear some of them in my sleep to make sure that my body stays compressed and it's affordable.

Date of experience: November 18, 2025

Love it all it's my third time ordering
April 3, 2023
Previous review

Love it all it's my third time ordering.

Date of experience: April 3, 2023
Louisiana
1 review
0 helpful votes
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Comfy shapewear
November 28, 2025

I've been wearing shapewear for the better part of my life and I absolutely love the everyday panty girdle I purchased. I holds you in without being too restrictive.

Date of experience: November 18, 2025
Tennessee
1 review
0 helpful votes
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It was too big then I expected it to be….
November 28, 2025
Updated review

I ordered an XL because all my clothes are that size plus bigger. But when I ordered it I thought it was going to fit just right but it didn't fit just right. I was sagging in my buttocks area and in my mid size area was a little loose though I placed it in the very last column and as for the breast area it ok. The question is; what can I do to exchange the size from an XL to a L or a Medium?

Date of experience: November 18, 2025

It was very hard on what I wanted and what I needed...
November 12, 2025
Previous review

It was very hard on what I wanted and what I needed for myself.

Date of experience: November 1, 2025
Ohio
1 review
0 helpful votes
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I purchased this shapewear based on reviews. I really like the tummy control, hips… but the thighs roll up a lot and it was pretty uncomfortable

Date of experience: November 18, 2025
California
1 review
0 helpful votes
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Sizing issue
November 28, 2025

I appreciate how the company made it right, but I normally wear xl in all things, but the xl shaper fit like a M size. Far too small.

Date of experience: November 17, 2025
California
1 review
0 helpful votes
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Hugs in all the right places
November 28, 2025

I wore the undergarment once so far and I love it. It sucks in my stomach and smoothes out my hips. I also like that it makes my butt look firm and not dimply. I will definitely look at the other products you offer!

Date of experience: November 17, 2025
Illinois
1 review
0 helpful votes
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Love my shape wear, but...
November 28, 2025

I love my shape wear but you advertise that it doesn't rip and mine did while I was pulling it up. Now I can't wear it because my thighs poke out through the hole and it's visible through my clothing. So ordering another pair. Hopefully these won't rip.

Date of experience: November 17, 2025
Louisiana
1 review
0 helpful votes
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I have purchased in the past and the one I was looking for you guys have discontinued. I'm going to try the one that's similar to it and see how i like it, but I'm pretty sure I'm going to LOVE it.

Date of experience: November 17, 2025
Texas
1 review
0 helpful votes
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Actually comfortable shapewear
November 28, 2025

I was skeptical about mid to strong compression being comfortable, but I am now a believer! It gives the boost of confidence without compromising ease of wear.

Date of experience: November 17, 2025
Canada
1 review
0 helpful votes
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Not like the add
November 28, 2025

Well it's snug and comfortable but essentially I'm like a sausage in this garment. No defined waist, just from chest to hips, all the same compression.
Pretty disappointed.

Date of experience: November 17, 2025
Pennsylvania
1 review
0 helpful votes
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I LOOOOOOVVVVVVEEEEE IT.
November 28, 2025

As a plus size girl, it's difficult to find shapewear that will enhance what we have. I suffer from no self esteem and it has raised my self esteem. When I wear it, I like what I see.

Date of experience: November 17, 2025
District of Columbia
1 review
0 helpful votes
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Excellent shape wear.
November 27, 2025

From ordering to delivery, everything went smoothly without any issues or delays. My first wear was great; it boosted my confidence.

Date of experience: November 17, 2025
California
1 review
0 helpful votes
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Love my items!
November 27, 2025

Followed the sizing charts and reviews to find my perfect fit. Everything shipped pretty quickly and everything fit. I especially love my shaping work pants! Can't wait to wear them at the office and show off my figure.

Date of experience: November 17, 2025
Louisiana
1 review
0 helpful votes
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Great Customer Service
November 27, 2025

I had an issue with an item and the customer service agent by the name of Luna, worked with me until the situation was corrected. There was a lot of back and forth for about 3 months but she helped me until I received the perfect product. Thank you Luna and Shapellx!

Date of experience: November 17, 2025
New York
1 review
0 helpful votes
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Perfect!
November 27, 2025

I am 256lbs, 5ft 7 inches, have a bit of a stomach due to child birth and stubborn fibroids. I bought an extra large. This holds me down perfectly, and a nice feeling of firm. Love it.

Date of experience: November 17, 2025
Georgia
1 review
0 helpful votes
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Difficult return
November 27, 2025

I received my order, but the items were too big for me. I emailed customer service to request a return, and my return is currently under review. Usually, returns with other companies are very simple, but this process has been much more complicated.

Date of experience: November 17, 2025
Georgia
1 review
0 helpful votes
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Delighted!
November 27, 2025

I had a drama free experience with my purchase! The product was as described by all of the ladies in the video testimonials! Thx to those ladies, I'm happy with my purchase. I bought medium in brown& black& I'm a hefty 5'6 & disappointing but temporary 197lbs, Not my norm, but peri' is 'throwing hands' at my midsection& waistline at the moment! 😄

Date of experience: November 17, 2025
California
1 review
0 helpful votes
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Best shape wear in the game
November 27, 2025
Updated review

You can tell the quality is the best. True to size! Love the easy access for using the restroom. Love how it snatches you in all the right areas but is still able to let you move and breathe in it. I don't feel confined like other shape wear I feel supported in it. I've already recommended this product to family & friends. Definitely buying more! Can't wait to try on their outfits with built in shape wear. So glad I came across this company!

Date of experience: November 17, 2025

Website was very easy to find a product with enough...
November 11, 2025
Previous review

Website was very easy to find a product with enough detail about the product. Checkout was easy and no issues with the discounts. Will shop again & recommend this site!

Date of experience: November 1, 2025
Utah
1 review
0 helpful votes
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Amazing!
November 27, 2025
Updated review

I ordered and they shipped fast. They are comfortable to wear for bigger bust babes!
They hold the girls in and lift them without wire. Love that you can cross the straps works for smaller shoulders like me

Date of experience: November 17, 2025

Easy to order and great deals!
November 15, 2025
Previous review

Easy to order and great deals!

Date of experience: November 5, 2025
West Virginia
1 review
0 helpful votes
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Comfortable
November 27, 2025
Updated review

The fit is good. The top does stay up but the legs do roll up. The opening design makes it hard to use the restroom as advertised. The gurdle must be pulled down. The price is high for this product and what it offers.

Date of experience: November 17, 2025

Comfortable
November 27, 2025
Previous review

The fit is good. The top does stay up but the legs do roll up. The opening design makes it hard to use the restroom as advertised. The gurdle must be pulled down. The price is high for this product and what it offers.

Date of experience: November 17, 2025