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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,443
This company responds to reviews on average within 1 day

Instant Feedback

37,506 reviews

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Georgia
1 review
0 helpful votes
Follow Myrtle C.
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I love it I got my items within 4-5 days just in time for my event. I do have a defect in one of the items I just previously ordered. However, I'm still satisfied that is one out of maybe six items ordered so you still have one in my book! Now to find out where to report it.

Date of experience: November 24, 2025
New Jersey
1 review
0 helpful votes
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Just what I needed
December 4, 2025
Updated review

I bought my shape wear for an event and it was perfect. It held everything in place and I looked fabulous. I really like the zipper for the convenience of going to the bathroom.

Date of experience: November 24, 2025

Just what I needed
December 4, 2025
Previous review

I bought my shape wear for an event and it was perfect. It held everything in place and I looked fabulous. I really like the zipper for the convenience of going to the bathroom.

Date of experience: November 24, 2025
Alabama
1 review
0 helpful votes
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Shapewear That Feels Like a Second Skin
December 4, 2025
Updated review

What sets this brand apart is how it sucks me in seamlessly, without the usual discomfort or struggle. I can wear it all day and still feel free to move, breathe, and enjoy myself. It's the kind of shapewear that doesn't just shape, it empowers.

Date of experience: November 24, 2025

Shapewear That Feels Like a Second Skin
December 4, 2025
Previous review

What sets this brand apart is how it sucks me in seamlessly, without the usual discomfort or struggle. I can wear it all day and still feel free to move, breathe, and enjoy myself. It's the kind of shapewear that doesn't just shape, it empowers.

Date of experience: November 24, 2025
Oregon
1 review
0 helpful votes
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Comfortable and convenient
December 4, 2025
Updated review

This replaced my usual base layers of all of my outfits. This is a tank top, shorts and tights all in one and it's very comfortable. The only downside is that the opening in the shorts make it tricky to use the bathroom. Otherwise perfect

Date of experience: November 24, 2025

Comfortable and convenient
December 4, 2025
Previous review

This replaced my usual base layers of all of my outfits. This is a tank top, shorts and tights all in one and it's very comfortable. The only downside is that the opening in the shorts make it tricky to use the bathroom. Otherwise perfect

Date of experience: November 24, 2025
Utah
1 review
0 helpful votes
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Great experience
December 4, 2025
Updated review

Shopping was easy and delivery was timely. I really wanted to love it, but my body doesn't love it. I'll have to send it back. I'll shop with them again.

Date of experience: November 23, 2025

Great experience
December 4, 2025
Previous review

Shopping was easy and delivery was timely. I really wanted to love it, but my body doesn't love it. I'll have to send it back. I'll shop with them again.

Date of experience: November 23, 2025
New York
1 review
0 helpful votes
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Not has shown
December 4, 2025
Updated review

The shape wear was not as described it was described as tall when I received it was short to my knee and not ankle as described in the picture disappointed. The bras fit well

Date of experience: November 23, 2025

Not has shown
December 4, 2025
Previous review

The shape wear was not as described it was described as tall when I received it was short to my knee and not ankle as described in the picture disappointed. The bras fit well

Date of experience: November 23, 2025
Texas
1 review
0 helpful votes
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Product wasn't received.
December 3, 2025
Updated review

Spoke w someone through email and a gift card was given. Gonna try one more time. Due to my daughter swearing by these products. She has bras pantys and the shape wear. Only thing is w gift card given I'm not getting the sell I bought originally. I got 2 for the price of one!

Date of experience: November 23, 2025

It look big girl friendly
November 7, 2025
Previous review

It look big girl friendly. I hope the support just as good as reviews.

Date of experience: October 27, 2025
Indiana
1 review
0 helpful votes
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Overall good
December 3, 2025

The shape wear i ordered fits well and good quality but the mystery gift I added, which was a body suit that said it was xl. But couldn't even fit my daughter. Its so tight I couldn't get it over my boobs. But the gift isn't returnable so oh well. I wont do that again.

Date of experience: November 23, 2025
Illinois
1 review
0 helpful votes
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My garment provided the compression. I need to be able to wear all of the clothes that I want to wear. I've had a few items for a few years and the compression is still great!

Date of experience: November 23, 2025
Michigan
1 review
0 helpful votes
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Love my items!
December 3, 2025

Helps to keep me in place helps with my confidence. I lost over a hundred pounds.And it keeps my skin intact, and keep me from wiggling all over the place l o l

Date of experience: November 23, 2025
Maryland
1 review
0 helpful votes
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5x in all products please
December 3, 2025

It would be nice to have larger sizes -I can wear a 3x stretch leggings but unfortunately 3 x in a all in one with the hooks are not working for me -love you product otherwise.

I purchased the jump suits an they fit too1

Date of experience: November 23, 2025
South Carolina
1 review
0 helpful votes
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Terrible experience
December 3, 2025
Updated review

I put the bra on for the first time this morning to wear it to Church, my experience was awful, my breast stayed pushed up out of the bra ect, I couldn't wait to get home and take it off. Shopping experience is a five star but the product for me a no star age 66

Date of experience: November 23, 2025

Terrible experience
December 3, 2025
Previous review

I put the bra on for the first time this morning to wear it to Church, my experience was awful, my breast stayed pushed up out of the bra ect, I couldn't wait to get home and take it off.

Date of experience: November 23, 2025

Previous Products were Good
November 17, 2025
Previous review

It was Good when I ordered before.

Date of experience: November 7, 2025
Alabama
1 review
0 helpful votes
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Great, but could improve
December 3, 2025

I love your bodysuits. I think they're one of the best bodysuits that I've had but recently the everyday bodysuits that I have bought have ripped in the exact same place and I've had about five of them. I would like some bras from you guys, but you don't fit my body.

Date of experience: November 23, 2025
Georgia
1 review
0 helpful votes
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Waiting for response
December 3, 2025

My bra was to small, I sent an email asking for an exchange did not get any reply.

But I love the bra, just need bigger size.

Date of experience: November 23, 2025
Alabama
1 review
0 helpful votes
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I really loved the product!
December 3, 2025

I love the product and it has lasted years but only thing that made it uncomfortable was the hole for using the bathroom so I am going to try one that zips

Date of experience: November 23, 2025
Canada
1 review
0 helpful votes
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A perfect purchase!
December 3, 2025
Updated review

I ordered the wrong size and contact the customer services! It was resolved right away.
My order arrived earlier than expected!

Date of experience: November 23, 2025

Easy to order
November 18, 2025
Previous review

Easy to order

Date of experience: November 8, 2025
Massachusetts
1 review
0 helpful votes
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The best
December 3, 2025
Updated review

My experience with shapellx has always been amazing the only thing I could say is I'm 4'10 we could use some items that's meant for us people with the short torso it would help certain areas on us

Date of experience: November 23, 2025

The best
December 3, 2025
Previous review

My experience with shapellx has always been amazing the only thing I could say is I'm 4'10 we could use some items that's meant for us people with the short torso it would help certain areas on us

Date of experience: November 23, 2025
Texas
1 review
0 helpful votes
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Great Bra for full breasted women
December 3, 2025
Updated review

Need the across the back support for pendulous breasts and tiny ribcage - 28"
Stretch bras don't do the trick, they stretch too quickly and therefore are a waste of $.
One minor negative,, when working out or living in warm climate that amount of material can hold in
Body heat.

Date of experience: November 23, 2025

Great Bra for full breasted women
December 3, 2025
Previous review

Need the across the back support for pendulous breasts and tiny ribcage - 28"
Stretch bras don't do the trick, they stretch too quickly and therefore are a waste of $.
One minor negative,, when working out or living in warm climate that amount of material can hold in
Body heat.

Date of experience: November 23, 2025
Illinois
1 review
0 helpful votes
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Wanted to love it but I don't.
December 3, 2025

I was excited to received the items, however I didn't like the way they fit, therefore I wanted to initiate a return. The process is very complicated. Having to complete a form, and then it be approved, but also not being able to reach customers is frustrating, especially with it being 30 day return window.

Date of experience: November 22, 2025
Texas
1 review
0 helpful votes
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Customer Service
December 3, 2025
Updated review

Communication was seamless. I needed to exchange for a bigger size and received return label and tracking immediately. They even offered different color.

Date of experience: November 22, 2025

Customer Service
December 3, 2025
Previous review

Communication was seamless. I needed to exchange for a bigger size and received return label and tracking immediately. They even offered different color.

Date of experience: November 22, 2025