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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The swimsuits are great, it I bought a pair of support shorts and they accentuated my hip fat making bulges. I couldn't wear them.
I received the order but I needed a smaller size. I've already requested an exchange and am in communication with Emily in Customer Service.
Choosing was easy. I love how you have live videos of women showing example fit.
I received my order in only a few days, and I am thoroughly pleased. I am 5'4" 167 lbs... I ordered a Medium. As expected, I had to work to get into it, but once on, I was impressed with how it contoured my body. I WAS SNATCHED! I ordered black, brown and nude... Very worth the money... If I could change anything, I would recommend opening the pee hole more. I had to pull it down to use the restroom.
I have been thinking about placing an order for some time. After reading reviews, I am excited that I finally did it!
I'm a heavy-chested woman, so it's been hard to find bras that give support. I've tried wearing bras, but it got to the point where they started to bruise me really bad. So, I decided to try this bra out and let me tell you, it was serving! They support the girls, comfortable, and they don't bruise your skin! Highly recommended!
There was one main product that I wanted to try because of the rave reviews I'd seen (mainly on IG)--the back smoothing bra, which is really just a longline bra with sturdy material. I also needed shapewear. I got a second bra because there was a deal going on that made it free. Neither bra worked out and I've yet to try on the shaper so I'm hoping at least one thing works out. The package shipped from China, so I'm worried about the returns process. Shipping took a few weeks and there was more use of plastic than I've ever seen (each item was in a plastic bag, which was inside its own plastic shipping bag, and then all 3 shipping bags were inside another larger one, so 7 PLASTIC BAGS for 3 items). I haven't reached about return authorization yet since I don't know if I'm returning 2 or 3 items, so hopefully it won't be a hassle.
All of the shapewear I have purchased from Shapellx is worth every penny! 10 out of 10 I recommend! I technically should be ordering XL but I always order a L for that extra snatched look! Thank you Shapellx
I love every single product I have purchased from them.
My first purse was the shaper and it ripped as I was pulling up. The nylon part. I still wear it but it was no durable for nails. So I'm hoping as advertised that this is ill work
Let me tell you… this shapewear was so tight, I'm pretty sure it tried to repossess my soul on the way up. I was fighting for my life in the bathroom like it was a WWE championship match. By the time I got it on, I had seen every ancestor I've ever had.
But here's the real kicker:
The only thing this shapewear actually managed to "release" was a fart that decided to travel through the fabric like it was running a marathon, trying to escape from any available exit. I swear it took a scenic route around my whole body.
Did I panic? Yes.
Did I consider cutting myself out? Absolutely.
Did I look snatched after all that chaos? Oh, 100%.
In conclusion:
This shapewear almost sent me to Jesus, let out a wandering spirit of a fart, and still had me looking so good I forgave it. Highly recommend.
I've ordered several items from you guys over the years, always good customer service and very good quality shapers. Thanks for helping ladies so as myself always looked snatched.
Absolutely love the Black body suit that I purchased from Shapellx, its perfect for the holiday party I am going to wear it to and a new staple in my closet.
So far it was quick and easy I knew exactly what I wanted!
I ordered the full body shapellx and on my first wear I got a snag. It was described as snag free and the video even shows a heel going through the nylon and no tears. Very false advertisement. I did nothing but wear them and half way through my day I see a snag
Love this so great making you look slender but it's very very long.
5 foot four and even if I were heels, it drags on the floor so I'll need to have it taken up
I've emailed this company multiple times trying to start a return and get a return label for a duplicate order that doesn't fit and they refuse to assist with the return process. They told me to keep the item and they would give me a discount for a new item over looking me saying the 2 items don't. I will never shop here again and will always share the poor experience I've encounter when ordering the incorrect size
Every item I've bought has been a hit. I can only account one time that I received an item incorrectly, and when I reached out, they were very accommodating.
I love their products and I love how accommodating they were when I my order was sent to me incorrectly. Thank you!
Up and down sent about couple bad about
Item's you are taking a chance but they do cater to plus sometimes not all the time some Item's are a lie
I purchased one of the shorts and it gives the butt lift and contour my shape like nothing else has ever done. I also bought one for my sister.
My shopping experience with Shapellx was fine, and my shapewear ultimately just wasn't a good fit for what I needed. My return experience has been very frustrating and honestly it seems to be intentionally difficult to discourage returns. There shouldn't be 5 different steps and an "application" process to return an item well within the 30-day limit.
Well really I like how it felt.
However I am in between sizes.
So I ordered more a size down.
I believe they will fit as well.
I am happy with my purchase.
I love the compression but if your small waisted with a bigger bottom then you need to get one that fits your waist, he hips will stretch
Shapellx is a true game changer! 💥🔥 The body suits that I've ordered in the past I'm able to wear all day weather it be under my work clothes (that I'm out in the field working at the plant) or going out on the town. 💃🏾💃🏾 The material is very comfortable in any weather conditions. I'm able to see a tremendous difference from when I have one on and then when I don't. 🙃 I've literally thrown out every other bodysuit/girdle that never girded Lol 😂😝. I am a Shapellx Sista 4Life. THANK YOU🤗
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

