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From the business
Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
Shapellx Reviews Summary
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered the full body shapellx and on my first wear I got a snag. It was described as snag free and the video even shows a heel going through the nylon and no tears. Very false advertisement. I did nothing but wear them and half way through my day I see a snag
Love this so great making you look slender but it's very very long.
5 foot four and even if I were heels, it drags on the floor so I'll need to have it taken up
I've emailed this company multiple times trying to start a return and get a return label for a duplicate order that doesn't fit and they refuse to assist with the return process. They told me to keep the item and they would give me a discount for a new item over looking me saying the 2 items don't. I will never shop here again and will always share the poor experience I've encounter when ordering the incorrect size
Every item I've bought has been a hit. I can only account one time that I received an item incorrectly, and when I reached out, they were very accommodating.
I love their products and I love how accommodating they were when I my order was sent to me incorrectly. Thank you!
Up and down sent about couple bad about
Item's you are taking a chance but they do cater to plus sometimes not all the time some Item's are a lie
I purchased one of the shorts and it gives the butt lift and contour my shape like nothing else has ever done. I also bought one for my sister.
My shopping experience with Shapellx was fine, and my shapewear ultimately just wasn't a good fit for what I needed. My return experience has been very frustrating and honestly it seems to be intentionally difficult to discourage returns. There shouldn't be 5 different steps and an "application" process to return an item well within the 30-day limit.
Well really I like how it felt.
However I am in between sizes.
So I ordered more a size down.
I believe they will fit as well.
I am happy with my purchase.
I love the compression but if your small waisted with a bigger bottom then you need to get one that fits your waist, he hips will stretch
Shapellx is a true game changer! 💥🔥 The body suits that I've ordered in the past I'm able to wear all day weather it be under my work clothes (that I'm out in the field working at the plant) or going out on the town. 💃🏾💃🏾 The material is very comfortable in any weather conditions. I'm able to see a tremendous difference from when I have one on and then when I don't. 🙃 I've literally thrown out every other bodysuit/girdle that never girded Lol 😂😝. I am a Shapellx Sista 4Life. THANK YOU🤗
It took a longtime to get to me I wanted to order a next type but was afraid that I wouldn't get it in time. Because thus one doesn't fit as I thought it would.
It was not great. I ordered correct. It rolls and zipper keeps popping. Was not happy. Gonna order a 2nd one to compare. Hopefully this 2nd one will ve better.
I saw your add on YouTube and decided to go to your website. What I saw was great products so I wanted to order a few items. Received it all very timely.
Have great products to choose from on the site.
It was hard to get the color beige, black and brown and it kept popping up black so I don't know what color i am going to get.
I was very pleased and will be coming back next week for some bras thank you so much.
I tried it on just to see the fit. My occasion isn't happening until December 11th. However once on it was a bit tricky with the clasps to do myself. On the day I will need my daughter to help me with all those clasps. So technically I was not able to fully properly try to completely closed with my dress on. But I am determined to make this work.
The size that I ordered for a bra was way bigger than I expected and the fixed it along with one of the body suits. Customer service was great.
I ordered this shapewear in a size large and wasn't compressing enough for me so I ordered it in a medium and I couldn't be happier. It smoothed me right out! I'm 8 months postpartum and this is just what I needed to help me look and feel good in my wedding dress.
The Nov20 code didn't work anymore so I had to pay full price but I signed up for the text and everything to get the code. Other than that it was fine. I appreciate the testimonial videos.
I received my shapewear and sadly I got a run on the tights while putting them on for the first time. I ordered a black and brown one and got a hole on the black ones. Broke my heart.
The mystery bag I ordered came with a cute pajama set and another shapewear which was awesome!
Hello, the shipping was great however, the bras are too large. I did send an email several days ago regarding an exchange, but I have not heard back as of yet.
This is the first time I actually have a bra that I don't fall out of or digs into my skin. I pop out of the top occasionally but, IT FITS. That's my personal main focus. What's really awesome is the back smoothing part of it
My ordering process was straightforward & quick. I didn't have any difficulties with checking for my size.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members